Exam (elaborations)
EUP1501 Assignment 4 (COMPLETE
GUIDELINE) Semester 1 2025 (825074) - DUE
15 May 2025 Course
Ethical Information and Communication Technologies for Development
Solutions (EUP1501)
Institution
University Of South Africa (Unisa)
Book
Ethics of Information and Communication Technologies
EUP1501 Assignment 4 (COMPLETE GUIDELINE) Semester 1 2025 (825074) -
DUE 15 May 2025; 100% TRUSTED Complete, trusted solutions and
explanations. Ensure your success with us..
Recent technology developments are transforming how governments deliver
public services. This assessment will require you to analyze how a specific
government department or public utility is leveraging emerging technologies
to enhance service delivery and public sector efficiency. other than SARS
Instructions (Read them carefully, and make sure you fully answer the
questions): In not more than 800 words (excluding references), discuss how
government is integrating advanced technologies such as Artificial
Intelligence (AI), Blockchain, Cloud Computing, Big Data, and Internet of
Things (IoT) to improve service delivery. Your discussion should address the
following: Introduction (5 Marks) • Choose a specific government department
or public utility that has adopted emerging technology. • Provide background
information on the department and its role in governance and public. Body
(23 Marks) Sub-section 1: Identify and Describe the Emerging Technology (6
Marks) • Identify one major technology (e.g., AI-powered chatbots,
blockchain for digital identity, IoT for smart cities, cloud-based e-
governance). • Provide a brief description of how this technology functions.
Title: Leveraging Internet of Things (IoT) for Smarter Energy Management: A Case Study
on Eskom
Introduction (5 Marks)
Eskom Holdings SOC Ltd, South Africa’s primary electricity supplier, plays a critical role in the
country’s socio-economic development. It is a state-owned enterprise responsible for generating,
, transmitting, and distributing electricity to industrial, residential, and commercial consumers.
Given South Africa’s ongoing energy challenges—including load shedding, aging infrastructure,
and demand fluctuations—Eskom has increasingly turned to technological innovation to enhance
service delivery and ensure grid stability.
One such advancement is the adoption of Internet of Things (IoT) technologies. IoT enables
real-time data collection and analysis through connected sensors and devices. This innovation is
helping Eskom transition toward a more responsive, efficient, and sustainable energy system.
Body (23 Marks)
Sub-section 1: Identify and Describe the Emerging Technology (6 Marks)
Internet of Things (IoT) refers to a network of interconnected physical devices embedded with
sensors, software, and other technologies that enable them to collect and exchange data over the
internet. These devices range from smart meters and transformers to grid sensors and consumer
appliances. In the context of energy management, IoT enables utilities to monitor usage patterns,
detect faults, optimize supply, and reduce energy losses in real-time.
Eskom is leveraging IoT to digitize its power grid, enhance load management, and increase
operational transparency. Smart meters installed in homes and businesses communicate with
central systems, allowing Eskom to collect consumption data every few minutes. Likewise,
sensors installed across transmission lines and substations enable early detection of faults or
inefficiencies, which is vital for preventive maintenance and rapid response.
Sub-section 2: Application in the Government Department (8 Marks)
Eskom's integration of IoT is centered on the development of a Smart Grid System, which aims
to modernize traditional electricity networks. Key applications include:
Smart Metering: Eskom has been rolling out smart meters in key regions, particularly
for high-demand users. These devices automatically relay real-time usage data to
Eskom’s control centers, enabling accurate billing and efficient energy management.
Customers can also monitor their own energy usage, encouraging energy-saving
behavior.
Grid Monitoring and Maintenance: IoT sensors embedded across substations and
transmission lines help Eskom monitor the condition of its infrastructure. This allows for
predictive maintenance—repairing or replacing components before they fail. It helps
reduce unplanned outages and prolongs asset lifespan.
Demand Response: During peak times or load-shedding events, IoT devices help Eskom
implement load control strategies by communicating with connected appliances or
systems to temporarily reduce power consumption without significantly affecting users.
EUP1501 Assignment 4 (COMPLETE
GUIDELINE) Semester 1 2025 (825074) - DUE
15 May 2025 Course
Ethical Information and Communication Technologies for Development
Solutions (EUP1501)
Institution
University Of South Africa (Unisa)
Book
Ethics of Information and Communication Technologies
EUP1501 Assignment 4 (COMPLETE GUIDELINE) Semester 1 2025 (825074) -
DUE 15 May 2025; 100% TRUSTED Complete, trusted solutions and
explanations. Ensure your success with us..
Recent technology developments are transforming how governments deliver
public services. This assessment will require you to analyze how a specific
government department or public utility is leveraging emerging technologies
to enhance service delivery and public sector efficiency. other than SARS
Instructions (Read them carefully, and make sure you fully answer the
questions): In not more than 800 words (excluding references), discuss how
government is integrating advanced technologies such as Artificial
Intelligence (AI), Blockchain, Cloud Computing, Big Data, and Internet of
Things (IoT) to improve service delivery. Your discussion should address the
following: Introduction (5 Marks) • Choose a specific government department
or public utility that has adopted emerging technology. • Provide background
information on the department and its role in governance and public. Body
(23 Marks) Sub-section 1: Identify and Describe the Emerging Technology (6
Marks) • Identify one major technology (e.g., AI-powered chatbots,
blockchain for digital identity, IoT for smart cities, cloud-based e-
governance). • Provide a brief description of how this technology functions.
Title: Leveraging Internet of Things (IoT) for Smarter Energy Management: A Case Study
on Eskom
Introduction (5 Marks)
Eskom Holdings SOC Ltd, South Africa’s primary electricity supplier, plays a critical role in the
country’s socio-economic development. It is a state-owned enterprise responsible for generating,
, transmitting, and distributing electricity to industrial, residential, and commercial consumers.
Given South Africa’s ongoing energy challenges—including load shedding, aging infrastructure,
and demand fluctuations—Eskom has increasingly turned to technological innovation to enhance
service delivery and ensure grid stability.
One such advancement is the adoption of Internet of Things (IoT) technologies. IoT enables
real-time data collection and analysis through connected sensors and devices. This innovation is
helping Eskom transition toward a more responsive, efficient, and sustainable energy system.
Body (23 Marks)
Sub-section 1: Identify and Describe the Emerging Technology (6 Marks)
Internet of Things (IoT) refers to a network of interconnected physical devices embedded with
sensors, software, and other technologies that enable them to collect and exchange data over the
internet. These devices range from smart meters and transformers to grid sensors and consumer
appliances. In the context of energy management, IoT enables utilities to monitor usage patterns,
detect faults, optimize supply, and reduce energy losses in real-time.
Eskom is leveraging IoT to digitize its power grid, enhance load management, and increase
operational transparency. Smart meters installed in homes and businesses communicate with
central systems, allowing Eskom to collect consumption data every few minutes. Likewise,
sensors installed across transmission lines and substations enable early detection of faults or
inefficiencies, which is vital for preventive maintenance and rapid response.
Sub-section 2: Application in the Government Department (8 Marks)
Eskom's integration of IoT is centered on the development of a Smart Grid System, which aims
to modernize traditional electricity networks. Key applications include:
Smart Metering: Eskom has been rolling out smart meters in key regions, particularly
for high-demand users. These devices automatically relay real-time usage data to
Eskom’s control centers, enabling accurate billing and efficient energy management.
Customers can also monitor their own energy usage, encouraging energy-saving
behavior.
Grid Monitoring and Maintenance: IoT sensors embedded across substations and
transmission lines help Eskom monitor the condition of its infrastructure. This allows for
predictive maintenance—repairing or replacing components before they fail. It helps
reduce unplanned outages and prolongs asset lifespan.
Demand Response: During peak times or load-shedding events, IoT devices help Eskom
implement load control strategies by communicating with connected appliances or
systems to temporarily reduce power consumption without significantly affecting users.
