D072 Fundamentals for Success in Business Comprehensive Test Review

D072 Fundamentals for Success in Business Comprehensive Test Review


1. Anrhorganizationrhplansrhtorhcloserhitsrhlocalrhfactoryrhandrhshiftrh
manufacturingrhoperationsrhoverseas.rhThisrhbringsrhoppositionrhfromr
hemployees.rhWhichrhtermsrhdescribesrhthisrhorganizationalrhmove?

Legal-
ethicalrhLegal-
unethicalrhIlleg
al-Ethical
Illegal-unethical:rhLegal-
ethicalrh(Whenrhtherhlawrhandrhpersonalrhorrhorganizationalrhethicsrharerhinrhacc
rdancerhwithrheachrhother)
2. Individualrhauthorsrhwroterhbooksrhaboutrhtherhnegativerhenvironment
alrhimpactsrhofrhsomerhindustries,rhincludingrhtherhcoalrhindustry.rhWhich
rhbenefitrhdidrhtherhauthors'rhworkrhhaverhonrhsociety?

--Itrhhelpedrhtherhauthorsrhtorhbecomerhmorerhpopular.
--Itrhdrewrhtherhpublic'srhattentionrhtorhtherhtargetedrhissue.
--Itrhincreasedrhtherheconomicrhwelfarerhofrhtherhcommunity
--
Itrhresultedrhinrhincreasedrhgovernmentrhfundingrhforrhtherhindustries.:rhI
hdrewrhtherhpublic'srhattentionrhtorhtherhtargetedrhissue.
3. Therhaccountantrhofrharhcompanyrhwasrhaskedrhtorhchangerhtherhc
urrentrhquarterlyrhsalesrhresultsrhbyrhaddingrhsalesrhthatrhwererhsetrh
torhoccurrhnextrhquarter.rhWhichrhstakeholderrhgrouprhisrhdirectlyrhim
pactedrhbyrhthisrhaction?

Suppliersr
hEmployee
srhCustom
ers
Shareholders:rhShareholders
4. Arhnewrhmanagerrhinrharhrestaurantrhdecidesrhtorhcutrhcostsrhbyrhpurch
asingrhsub-stan-
rhdardrhmaterials.rhWhatrharerhtherhimplicationsrhofrhthisrhmanager'srha
ctions?

Therhcustomerrhbaserhofrhtherhrestaurantrhwillrh
decrease.rhTherhemployeerhmoralerhwillrhimprov
e.
Therhmenurhpricesrhwillrhberhreduced.
1rh/rh
30

, D072 Fundamentals for Success in Business Comprehensive Test Review


Therhreputationrhofrhtherhrestaurantrhwillrhincrease.:rhTherhcustomerrhbaserh
frhtherhrestau-rhrantrhwillrhdecrease.
5. ArhU.S.rhcompanyrhhiresrharhnewrhemployeerhfromrhGermany.rhTherh
newrhemployeerhisrhbeingrhtrainedrhbyrhotherrhemployeesrhonrhtherh
company'srhconflictrhresolutionrhpracticesrhinrhalignmentrhwithrhtherh
company'srhmissionrhandrhethicalrhstandards.
Asrhpartrhofrhtherhtraining,rhtherhemployeerhidentifiesrhhowrhtherhethica
hvaluesrhof
therhcompanyrharerhconsistentrhwithrhtherhemployee'srhvalues.rhWhichrh
spectrhofrhthe




2rh/rh
30

, D072 Fundamentals for Success in Business Comprehensive Test Review


companyrhisrhtherhemployeerhlearning?

OrganizationalrhculturerhOrgani
zationalrhleadershiprhInternatio
nalrhbusinessrhculture
Internationalrhbusinessrhsuccess:rhOrganizationalrhculturerh(Therhsharedrhv
alues,rhbe-
rhliefs,rhandrhnormsrhofrhanrhorganizationrhthatrhaffectrhtherhstrategiesrhandr
hoperatingrhproce-rhduresrhofrhtherhbusiness)
6. Arhseniorrhmanagerrhasksrhanrhemployeerhtorhomitrharhkeyrhsectionr
hfromrharhfinancialrhreportrhtorhhiderhsomerhdistressingrhdata.rhWhichrhas
pectrhofrhtherhorganizationrhisrhbeingrhviolatedrhbyrhtherhmanager'srhbeh
avior?

Beliefs
rhNor
msrhC
ulture
Ethics:rhOrganizationalrhethicsrh-
rhRules,rhprinciples,rhandrhstandardsrhforrhdecidingrhwhatrhisrhmorallyrhrightrhorr
hwrongrhwhenrhdoingrhbusiness
7. Anrhemployeerhoverhearsrhanrhofficerhmanagerrhtellingrharhprospectiv
erhclientrhthatrhtherhcompanyrhdoesrhnotrhworkrhwithrhpeoplerhfromrha
rhparticularrhethnicityrhevenrhthoughrhtherhcompanyrhhasrharhnondiscrimi
nationrhpolicy.rhWhichrhelementrhisrhviolatedrhbyrhtherhactionsrhofrhthisrh
officerhmanager?

Personalrhethics
Employeerhhandbookrhguideline
srhEstablishedrhstaterhlaw
Personalrhculture:rhEmployeerhhandbookrhguidelines
8. Arhyoung,rhunmarriedrhemployeerhwhorhisrhanrhonlyrhchildrhhasrharhc
onversationrhwithrhanrholder,rhmarriedrhemployeerhwithrhsiblingsrhaboutrh
therhcorporaterhdecisionrhtorhenterrhintorharhlucrativerhcontractrhwithrhar
hfirmrhthatrhlegallyrhsuppliesrhsubstandardrhmedica-
rhtionsrhtorhdevelopingrhcountries.rhTherhtworhemployeesrhdisagreerhasr
htorhwhetherrhtherhcompany'srhdecisionrhwasrhethical.rhWhatrhisrhtherh
primaryrhdemographicrhtraitrhthatrhinfluencesrhtherhvaluesrhofrhtheserhe
mployees?
3rh/rh
30