NC BLET STATE EXAM
LAW ENFORCEMENT
COMMUNICATION UNIT
SG
How many times will a victim leave on average in a domestic violence relationship? - ANSWERS7
(seven) times
How many officers should you have respond to a domestic violence call? - ANSWERS2 (two), at
the very least
in domestic violence situations victims call the police because? - ANSWERSthey are scared or in
immediate danger.
in domestic violence situations what can greatly decrease officer assault or death? -
ANSWERSby having a pre-developed plan
in domestic violence situations who is the first person on scene? - ANSWERSthe
telecommunicator
in domestic violence situations what officer should leave first - ANSWERSthe officer furthest
inside
what does the relationship status have to be in order for a 50B - ANSWERSpersonal relationship
what is a 50C - ANSWERSno contact order
,How long is an ex parte order good for? - ANSWERS10 days
why does a partner use abusive behavior? - ANSWERSto gain or maintain control over the other
What is the best short term solution for domestic violence? - ANSWERSArrest
What can be the most dangerous time during a domestic violence situation? - ANSWERSleaving
the batterer
mental illness: loss of contact with reality is? - ANSWERSpsychosis
Mental Illness: What term refers to loss of hope? - ANSWERSDepression
mental illness: what does ELEAP stand for? - ANSWERSengage, listen, empathize, agree, partner.
What is an officers primary tool? - ANSWERSCommunication
What involves observing behavior, being aware of tone of voice, and actively listening? -
ANSWERSReading
What should you make sure to never do when talking to the public? - ANSWERSUse profanity
Nonverbal cues amount to what percent of communication? - ANSWERS90%
Body language account for what percent? - ANSWERS55%
It is more vital to sound _______ than to feel _______? - ANSWERSConfident, confident
, True or False? You should always use loaded words and you statements? - ANSWERSFalse
What are someone body language cues to alert you to a possible danger? - ANSWERSHesitation,
lack of eye contact, looking through you, interruption
What is study of personal space/comfort zones? - ANSWERSProxemics
What distance is the intimate zone? - ANSWERS6-18 inches
What is the least used tool in regards to communication? - ANSWERSAbility to listen
What is active listening? - ANSWERStrying to understand what the other is saying from their
point of view
How fast do you speak in words per minute? How many can you process? - ANSWERSSpeak 125,
understand 500-600
What are the 4 levels of discriminate listening? - ANSWERSAttentive, Retentive, Reflective,
Reactive
What does SPEAR stand for? (communication skills) - ANSWERSStance, Posture, Eye Contact,
Attending behavior, Relax
What allows the listener to summarize the content of what the speaker says in order to clarify
the true meaning? - ANSWERSParaphrasing
What is the most powerful and dangerous nonverbal signal? - ANSWERSTouch
LAW ENFORCEMENT
COMMUNICATION UNIT
SG
How many times will a victim leave on average in a domestic violence relationship? - ANSWERS7
(seven) times
How many officers should you have respond to a domestic violence call? - ANSWERS2 (two), at
the very least
in domestic violence situations victims call the police because? - ANSWERSthey are scared or in
immediate danger.
in domestic violence situations what can greatly decrease officer assault or death? -
ANSWERSby having a pre-developed plan
in domestic violence situations who is the first person on scene? - ANSWERSthe
telecommunicator
in domestic violence situations what officer should leave first - ANSWERSthe officer furthest
inside
what does the relationship status have to be in order for a 50B - ANSWERSpersonal relationship
what is a 50C - ANSWERSno contact order
,How long is an ex parte order good for? - ANSWERS10 days
why does a partner use abusive behavior? - ANSWERSto gain or maintain control over the other
What is the best short term solution for domestic violence? - ANSWERSArrest
What can be the most dangerous time during a domestic violence situation? - ANSWERSleaving
the batterer
mental illness: loss of contact with reality is? - ANSWERSpsychosis
Mental Illness: What term refers to loss of hope? - ANSWERSDepression
mental illness: what does ELEAP stand for? - ANSWERSengage, listen, empathize, agree, partner.
What is an officers primary tool? - ANSWERSCommunication
What involves observing behavior, being aware of tone of voice, and actively listening? -
ANSWERSReading
What should you make sure to never do when talking to the public? - ANSWERSUse profanity
Nonverbal cues amount to what percent of communication? - ANSWERS90%
Body language account for what percent? - ANSWERS55%
It is more vital to sound _______ than to feel _______? - ANSWERSConfident, confident
, True or False? You should always use loaded words and you statements? - ANSWERSFalse
What are someone body language cues to alert you to a possible danger? - ANSWERSHesitation,
lack of eye contact, looking through you, interruption
What is study of personal space/comfort zones? - ANSWERSProxemics
What distance is the intimate zone? - ANSWERS6-18 inches
What is the least used tool in regards to communication? - ANSWERSAbility to listen
What is active listening? - ANSWERStrying to understand what the other is saying from their
point of view
How fast do you speak in words per minute? How many can you process? - ANSWERSSpeak 125,
understand 500-600
What are the 4 levels of discriminate listening? - ANSWERSAttentive, Retentive, Reflective,
Reactive
What does SPEAR stand for? (communication skills) - ANSWERSStance, Posture, Eye Contact,
Attending behavior, Relax
What allows the listener to summarize the content of what the speaker says in order to clarify
the true meaning? - ANSWERSParaphrasing
What is the most powerful and dangerous nonverbal signal? - ANSWERSTouch
