HROB 101 EXAM 1 WITH COMPLETE SOLUTIONS 100% VERIFIED!!
Psycology - ANSWER Austin Reed is a graduate student helping to organize a study on
individual job satisfaction. The study focuses on the top five causes of satisfaction or
dissatisfaction on the job. His department is surveying 200 individuals in 100 different
types of organizations. Austin is most likely a graduate student in the department of
________.
organizational behavior (OB) - ANSWER The study of the way people interact within
groups. Normally this study is applied in an attempt to create more efficient business
organizations. The central idea of the study of organizational behavior is that a scientific
approach can be applied to the management of workers.
Attribution theory - ANSWER _____ suggests that when we observe an individual's
behavior, we attempt to determine whether it was internally or externally caused. That
determination depends largely on three factors: distinctiveness, consensus, and
consistency.
Psychology - ANSWER the science of behavior and mental processes
social psychology - ANSWER study of how we think about, influence, and relate to one
another
Sociology - ANSWER the systematic study of human society
Antropology - ANSWER the study of human life and culture
Job Performance - ANSWER assesses whether a person performs a job well.
Task - ANSWER a piece of work that needs to be done
, organized citizenship behavior - ANSWER Discretionary behavior that is not part of an
employee's formal job requirements, and that contributes to the psychological and
social environments of the workplace
Counterproductive Work Behavior (Deviance) - ANSWER Intentional employee behavior
that is contrary to the interests of the organization
organizational commitment - ANSWER the degree to which an employee identifies with a
particular organization and its goals and wishes to maintain membership in the
organization
Perceived Organizational Support (POS) - ANSWER the degree to which employees
believe an organization values their contribution and cares about their well-being
affective commitment - ANSWER a desire to remain a member of an organization due to
an emotional attachment to, and involvement with, that organization
continuance commitment - ANSWER organizational commitment based on the fact that
an individual cannot afford to leave
normative commitment - ANSWER a desire to remain a member of an organization due
to a feeling of obligation
Frederick W. Taylor - ANSWER Who is the father of scientific management?
downward communication - ANSWER communication that flows from higher to lower
levels in an organization
lateral communication - ANSWER communication that takes place among any
employees on the same organizational level
Psycology - ANSWER Austin Reed is a graduate student helping to organize a study on
individual job satisfaction. The study focuses on the top five causes of satisfaction or
dissatisfaction on the job. His department is surveying 200 individuals in 100 different
types of organizations. Austin is most likely a graduate student in the department of
________.
organizational behavior (OB) - ANSWER The study of the way people interact within
groups. Normally this study is applied in an attempt to create more efficient business
organizations. The central idea of the study of organizational behavior is that a scientific
approach can be applied to the management of workers.
Attribution theory - ANSWER _____ suggests that when we observe an individual's
behavior, we attempt to determine whether it was internally or externally caused. That
determination depends largely on three factors: distinctiveness, consensus, and
consistency.
Psychology - ANSWER the science of behavior and mental processes
social psychology - ANSWER study of how we think about, influence, and relate to one
another
Sociology - ANSWER the systematic study of human society
Antropology - ANSWER the study of human life and culture
Job Performance - ANSWER assesses whether a person performs a job well.
Task - ANSWER a piece of work that needs to be done
, organized citizenship behavior - ANSWER Discretionary behavior that is not part of an
employee's formal job requirements, and that contributes to the psychological and
social environments of the workplace
Counterproductive Work Behavior (Deviance) - ANSWER Intentional employee behavior
that is contrary to the interests of the organization
organizational commitment - ANSWER the degree to which an employee identifies with a
particular organization and its goals and wishes to maintain membership in the
organization
Perceived Organizational Support (POS) - ANSWER the degree to which employees
believe an organization values their contribution and cares about their well-being
affective commitment - ANSWER a desire to remain a member of an organization due to
an emotional attachment to, and involvement with, that organization
continuance commitment - ANSWER organizational commitment based on the fact that
an individual cannot afford to leave
normative commitment - ANSWER a desire to remain a member of an organization due
to a feeling of obligation
Frederick W. Taylor - ANSWER Who is the father of scientific management?
downward communication - ANSWER communication that flows from higher to lower
levels in an organization
lateral communication - ANSWER communication that takes place among any
employees on the same organizational level
