SALESFORCE ADMIN TEST FINAL
EXAM 2025-2026 QUESTIONS AND
VERIFIED ANSWERS
Which Report Format Summarizes Data In A Grid Against Horizontal And
Vertical Criteria And Provides Totals For
Both Rows And Columns?
A) Summary
B) Matrix
C) Tabular - ✔✔✔ Correct Answer > B
The Sales Team At Universal Containers Wants An Easy Solution To Gather
Customer Requirements And Share Presentations With Their Customers.
What Should An Administrator Do To Help The Sales Team Achieve This
Goal?
**Choose 2 Answers**
A) Add Customers To Private Chatter Groups.
B) Create Opportunity Teams For Customers.
C) Add Customers To Libraries.
D) Use Chatter Files To Share Presentations. - ✔✔✔ Correct Answer
> AD
,Which Of The Following Actions Cannot Be Completed On The Company
Information Page? (Select 2)
A. Edit The City In Which Your Organization Is Located
B. Modify The Type Of Licenses Your Organization Has
C. Edit The Default Locale For Your Organization
D. Restrict Access To Currency Settings
E. Add Or Remove Licenses - ✔✔✔ Correct Answer > BD
How An A Sales User Relate An Opportunity To A Campaign?
**Choose 2 Answers**
A) Select The Campaign Record Type When Creating The
Opportunity.
B) Select The Primary Campaign Source For The Opportunity.
C) Use The Campaign Influence Related List On The Opportunity.
D) Use The Campaign Hierarchy Related List On The Opportunity. -
✔✔✔ Correct Answer > BC
Universal Containers Requires That The Organization-Wide Default For
Opportunities Be Set To Public Read/Write. However, Sales Users Are
Complaining That Reports Return Too Many Results, Making It Difficult To
Find Their Team's Opportunities In The Report Results.
How Can The System Administrator Address This Problem?
A) Update The Sharing Rules To Limit User Access To Certain
Opportunities.
,B) Move The Opportunity Reports Into Each User's Personal Report
Folder.
C) Move The Opportunity Reports Into A Folder With Restricted Access.
D) Use The Show Filter To Filter Report Results And Reduce Records
Returned. - ✔✔✔ Correct Answer > D
This Helps You Manage The Complete Lifecycle Of Customer Service,From
Logging Cases To Suggesting And Delivering Solutions Across Multiple
Channels, Including Web Self-Service And Live Agent Support
A) Ideas
B) Community
C) None Of The Above
D) Sales Cloud
E) Service Cloud2
F) Sales Cloud2 - ✔✔✔ Correct Answer > E
How Many Workflow Rules Can You Create Per Entity?
A. 25
B. 50
C. 10 - ✔✔✔ Correct Answer > A
What Is The Default Report Format For New Reports Created In Report
Builder?
, A) Summary
B) Tabular
C) Matrix - ✔✔✔ Correct Answer > B
Which Of The Following Is Part Of The Sales Cloud 2.
**Choose 4 Answers.**
A) Accounts And Contacts
B) Cases
C) Marketing And Leads
D) Solutions
E) Content Library
F) Opportunities And Quotes - ✔✔✔ Correct Answer > ACEF
Universal Containers Wants To Capture The Invoice Number And Account
Credit Score For Billing Cases. How Would An Administrator Accomplish
This?
**Choose 2 Answers**
a) Create A Validation Rule.
b) Create A Support Process.
c) Create Custom Fields
d) Create A Page Layout. - ✔✔✔ Correct Answer > CD
EXAM 2025-2026 QUESTIONS AND
VERIFIED ANSWERS
Which Report Format Summarizes Data In A Grid Against Horizontal And
Vertical Criteria And Provides Totals For
Both Rows And Columns?
A) Summary
B) Matrix
C) Tabular - ✔✔✔ Correct Answer > B
The Sales Team At Universal Containers Wants An Easy Solution To Gather
Customer Requirements And Share Presentations With Their Customers.
What Should An Administrator Do To Help The Sales Team Achieve This
Goal?
**Choose 2 Answers**
A) Add Customers To Private Chatter Groups.
B) Create Opportunity Teams For Customers.
C) Add Customers To Libraries.
D) Use Chatter Files To Share Presentations. - ✔✔✔ Correct Answer
> AD
,Which Of The Following Actions Cannot Be Completed On The Company
Information Page? (Select 2)
A. Edit The City In Which Your Organization Is Located
B. Modify The Type Of Licenses Your Organization Has
C. Edit The Default Locale For Your Organization
D. Restrict Access To Currency Settings
E. Add Or Remove Licenses - ✔✔✔ Correct Answer > BD
How An A Sales User Relate An Opportunity To A Campaign?
**Choose 2 Answers**
A) Select The Campaign Record Type When Creating The
Opportunity.
B) Select The Primary Campaign Source For The Opportunity.
C) Use The Campaign Influence Related List On The Opportunity.
D) Use The Campaign Hierarchy Related List On The Opportunity. -
✔✔✔ Correct Answer > BC
Universal Containers Requires That The Organization-Wide Default For
Opportunities Be Set To Public Read/Write. However, Sales Users Are
Complaining That Reports Return Too Many Results, Making It Difficult To
Find Their Team's Opportunities In The Report Results.
How Can The System Administrator Address This Problem?
A) Update The Sharing Rules To Limit User Access To Certain
Opportunities.
,B) Move The Opportunity Reports Into Each User's Personal Report
Folder.
C) Move The Opportunity Reports Into A Folder With Restricted Access.
D) Use The Show Filter To Filter Report Results And Reduce Records
Returned. - ✔✔✔ Correct Answer > D
This Helps You Manage The Complete Lifecycle Of Customer Service,From
Logging Cases To Suggesting And Delivering Solutions Across Multiple
Channels, Including Web Self-Service And Live Agent Support
A) Ideas
B) Community
C) None Of The Above
D) Sales Cloud
E) Service Cloud2
F) Sales Cloud2 - ✔✔✔ Correct Answer > E
How Many Workflow Rules Can You Create Per Entity?
A. 25
B. 50
C. 10 - ✔✔✔ Correct Answer > A
What Is The Default Report Format For New Reports Created In Report
Builder?
, A) Summary
B) Tabular
C) Matrix - ✔✔✔ Correct Answer > B
Which Of The Following Is Part Of The Sales Cloud 2.
**Choose 4 Answers.**
A) Accounts And Contacts
B) Cases
C) Marketing And Leads
D) Solutions
E) Content Library
F) Opportunities And Quotes - ✔✔✔ Correct Answer > ACEF
Universal Containers Wants To Capture The Invoice Number And Account
Credit Score For Billing Cases. How Would An Administrator Accomplish
This?
**Choose 2 Answers**
a) Create A Validation Rule.
b) Create A Support Process.
c) Create Custom Fields
d) Create A Page Layout. - ✔✔✔ Correct Answer > CD
