An iShowroomPro feature that allows you to quickly capture customer information is correct
answer License Scanner When there is a wait time for your customer during the F&I process,
what can you do to respect the customers time? correct answer Let customers what to expect
in terms of next steps and time needed What is the suggested timing for following up after
delivery? correct answer24 hours and 72 hours after delivery When using SUVPS to fine tune
your vehicle presentation, what buying motivation does the "P" represent? correct answer
NOT Personalization In the "Initiate Relationship" step, which of the following strategies
leverages the fact that people are primarily visual? correct answer Video Platforms Which of
the following is NOT a guideline for the CS process step "Discover Needs"? correct answer
Confirm interest in a service contract In the "Confirm Agreement" step, which of the following is
NOT a key CS Action? correct answer NOT 'Do not attempt to add items to paperwork not
agreed to' The __________ Page tabs provide a way for you to show your customer a wealth of
targeted vehicle information on your tablet. correct answer Model It is important to complete
your ________ Profile in iShowroom PRO, including a profession head shot. correct answer
Consultant Which of the following features is better shown with an OS+ Video rather than
demonstrating during the test drive or at delivery? correct answer LaneSense Lane Departure
Warning Which of the following features is better shown with an OS+ Video rather than
demonstrating during the test drive or delivery? correct answer Full-speed Forward Collision
Warning Which tool offers a way to expand on a features function and illustrate the benefit
your customer is looking for? correct answer OS+ Videos Which of the following
iShowroomPro features can be used to engage the customer during the "Maintain
Relationship" step? correct answer My Journey Begins A tablet based needs assessment
does NOT include: correct answer Dealership information Which of the following is a Key CX
Action for delivering the vehicle? correct answer Demonstrate/help operate safety technology
at delivery