WGU C182 Questions and Correct Answers/ Latest
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Application Software
Ans: Programs end users run to accomplish tasks.
Productivity Software
Ans: Application software used to aid in productivity. I.E. Presentation software,
word processor, spreadsheets.
Internet Usage Software
Ans: Email, FTP client, web browser
System Software
Ans: Consists of programs that make up the OS and directly support system
itself.
**Includes services or DAEMONS
Server Software
Ans: Works with hardware to provide network service.
Local Application
Ans: Software stored on an individual computer.
Intranet
Ans: A LAN that uses IP. Used to communicate within organization.
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Cloud Computing
Ans: Allows organization to access resources/app anywhere, anytime. Beneficial
because an org. may access resources it may not normally have.
Operating Systems
Ans: Allows a user to easily access hardware/software, required to maintain
computer environment.
Kernel
Ans: Core component of OS.
Loads when computer first boots
Sits on top of hardware, is interface b/w hardware and software.
Device Drivers
Ans: Interface b/w OS and hardware.
Shell
Ans: Interface for user, often personalized. The shell provides access to the
kernel.
I.E. The GUI will translate mouse motions into calls to kernel/routines. Desktop
elements include shortcuts, windows theme, menus, background.
Services (Daemons)
Ans: OS programs that start when OS is loaded. They run in the background
and wait for an event to initiate.
Utility Programs
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