Can we refill prescriptions? Ans✓✓✓ At the doctors discretion
Deductible Ans✓✓✓ Amount pt has to pay before insurance will pay the claim
Do we accept checks over 50$? Ans✓✓✓ Not on a copay
Do we collect copay from the emergency room? Ans✓✓✓ Never
Do we give a patient the deductible amount? Ans✓✓✓ Never
HIPAA Ans✓✓✓ Protects all patients privacy and compliance matters
HMO Ans✓✓✓ Only covers cost of in network providers and requires a referral
How do we know it's HIP? Ans✓✓✓ Hurricane symbol
How do you know a pt. is ready for discharge? Ans✓✓✓ Status says "out" and a
check mark
How much is self pay? Ans✓✓✓ 125$ plus any addtl fees
Patient Triaging Ans✓✓✓ 1. Chest pain 2. Stroke (facial droop, slurred speech) 3.
Allergic reaction (rash, facial swelling s/o/b 4. Respiratory distress (including non
stop coughing) 5. Active bleeding 6. Faint (syncope) 7. Sick/Weak appearing