ANSWERS
What are the number of business days you have per Act 361 to inspect a vehicle? -
Correct Answer- 6
How many days after an inspection should a total loss be offered to the owner? -
Correct Answer- 5
Aftermarket parts can only be used when? - Correct Answer- The parts are listed and
coded in the estimate
Aftermarket - Correct Answer- Nonoriginal equipment manufacturer (non-OEM)
replacement part, either new or used, for any of the nonmechanical parts that generally
constitute the exterior of the motor vehicle, including inner and outer panels.
What is the duty of the claimant after the loss? - Correct Answer- Provide a date, time
and facts of the loss
True or False: Appraisals should always be signed by the appraiser? - Correct Answer-
True
Betterment - Correct Answer- The act or process of improving something. When a part
is used on a car that makes the car more valuable than it was prior to the loss.
Which would be an example of an additional interest to the policy? - Correct Answer-
Lienholder
Which is not a peril in reference to auto insurance? - Correct Answer- Wind/hail is not a
peril (fire, theft and collision are perils)
Peril - Correct Answer- Something that may cause injury, harm or loss.
An appraiser's license shall expire annually at midnight on this day? - Correct Answer-
June 30
Who determines the amount of damage to the vehicle? - Correct Answer- Appraiser
What does an adjuster do? - Correct Answer- A natural person in this Commonwealth
who makes appraisals of motor vehicle physical damage.
,If your appraiser's license is expired more than 60 days, what do you have to do? -
Correct Answer- Re-take test
Which one of the following components is NOT considered part of the vehicle's front
end?
a) Grille
b) Fenders
c) Floor Pan
d) Hood - Correct Answer- c) Floor Pan
Which one of the following lists the three components that make up the front end sheet
metal of an auto?
a) Grille, hood and fenders
b) Grille, hood and headlamps
c) Fender skirt, fender outer panel and strut tower
d) Moldings, ornamentation and grille - Correct Answer- a) Grille, hood and fenders
Which one of the following answer choices lists the two components that are part of a
hood's lock assembly?
a) Release cable and support rod
b) Pop-up spring and release cable
c) Pop-up spring and safety catch
d) Pop-up spring and hinges - Correct Answer- c) Pop-up spring and safety catch
What type of headlamp features a lens that is specifically designed for the auto model
and contoured to its requirements for improved aerodynamics?
a) Sealed composite
b) Sealed beam
c) Composite beam
d) Composite - Correct Answer- d) Composite
Which one of the following is considered part of the cowl?
a) Fender
b) Vent panel
c) Grille
d) Quarter panel - Correct Answer- b) Vent panel
The outer rocker panel is NOT welded to which of the following components?
a) Inner rocker panel
, b) Floor pan
c) Roof outer panel
d) Quarter panel assembly - Correct Answer- c) Roof outer panel
What component forms the base of the car?
a) Firewall
b) Rocker panel
c) Cowl
d) Floor pan - Correct Answer- d) Floor pan
Which one of the following is NOT a purpose of pillars?
a) Provide support for the front end
b) Provide support to the roof
c) Serve as mounting posts for door hinges
d) Serve as mounting posts for door lock strikers - Correct Answer- a) Provide support
for the front end
What component runs underneath the doors between the front and rear fenders on the
left and right sides of the vehicle?
a) Firewall
b) Cowl
c) Floor pan
d) Rocker panel - Correct Answer- d) Rocker panel
What component forms the housing for the rear wheels?
a) Quarter panels
b) Quarter wheelhouses
c) Sail panels
d) Fenders - Correct Answer- b) Quarter wheelhouses
Belt Moldings - Correct Answer- Moldings that are positioned just below the window
openings
A car's quarter panel would NOT include which of the following components?
a) The cowl
b) Wheel opening, side or belt moldings
c) Side marker lamp
d) Fuel door - Correct Answer- a) The cowl
What component forms the rear side of the automobile?