Exam Questions and CORRECT Answers
reductionism - CORRECT ANSWER - ignoring the relationship stakeholders have with
the business and with each other
holistic systems intelligence - CORRECT ANSWER - reflects an advance in both our
individual and our collective consciousness (understand the interdependent relationships
business have with their stakeholders, and stakeholders have with each other)
one of the most important ideas in this book - CORRECT ANSWER - if you look for
trade-offs, you will always find them
the way to enable accommodating the needs and concerns of all stakeholders - CORRECT
ANSWER - focus on the value of creation rather than on value division- we should not ask
how best we can distribute the burdens and benefits across the stakeholder, but how we can
create as much value as possible for all of them
cancer - CORRECT ANSWER - a metaphor for the lack of cooperation within a business
and between a business and its stakeholders
cancer metaphor meaning - CORRECT ANSWER - if we don't see the interdependencies
within the business then one of the stakeholders could become overly dominant and potentially
cancerous, threatening the well-being of the entire system
three most common types of stakeholder cancers - CORRECT ANSWER - 1. investors
2. senior management
3. team members
investor cancer - CORRECT ANSWER - the widespread idea of maximizing shareholder
value and profits. When the investor is seen as the only stakeholder that matters, and the
, interdependency and the intrinsic value of the other stakeholder are denied, the business is at
high risk of creating and growing cancer.
senior management cancer - CORRECT ANSWER - seek to maximize their own
compensation without creating commensurate value
team member cancer - CORRECT ANSWER - they can sometimes become selfish,
damaging the whole business system of which they are part
Declaration of interdependence - CORRECT ANSWER - a manifesto created by Whole
Foods Founders that decided what they really care about and defined the values under which
they would operate the business
Future Search - CORRECT ANSWER - bringing together customers, team members,
suppliers, investors, board members, and senior leaders to envision how they want the company
to evolve and what the dream is for each stakeholder
the most important element in conscious capitalism - CORRECT ANSWER - conscious
leadership
evolutions of leaders - CORRECT ANSWER - military--> mercenary--> missionary
Your True North - CORRECT ANSWER - what you believe at the deepest level, what
truly defines you- your beliefs, your values, your passions, and the principles you live by
highest feminine country - CORRECT ANSWER - Sweden
Types of intelligence - CORRECT ANSWER - 1. emotional intelligence
2. spiritual intelligence
3. Systems intelligence