SCOM 123 JMU Exam 1 questions well
answered to pass graded A+ updated
Ethics - correct answer ✔✔a system for judging moral correctness by using an agreed-upon set
of standards to determine what constitutes right and wrong behavior.
Communication Competence Model - correct answer ✔✔Engaging in communication that is
perceived to be both effective and appropriate in a given context.
Interactive Model - correct answer ✔✔The addition of feedback clearly indicates that
communication is not a one-way but a two-way process. Receivers are actively involved in the
process. Receivers become senders, and senders become receivers of messages. Fields of
experience( cultural background, ethnicity, geographic location, extent of travel, and general
personal experiences of life) is also involved.
Communication as a process - correct answer ✔✔Communication is a transactional process of
sharing meaning with others.
Theory of Feedback - correct answer ✔✔Feedback is the receiver's verbal and nonverbal
responses to a message. The absence of feedback is a serious flaw because all of us constantly
adjust our communication with others based on the feedback we receive.
Types of Noise - correct answer ✔✔all noise beyond the original source divert our attention
from the message sent by a source. There are physiological noises(sweaty palms), psychological
noise(biases), semantic noise (TTYL and not understanding its meaning)
Relationship dimension of messages - correct answer ✔✔how that message defines or
redefines the association between individuals. Example: student says "Professor Tillson, I didn't
like your test" the other says "Hey Tillson, your test sucks" these are the same content but they
, have different messages. The first is way more respectful. This is why text messages and emails
can be hard to understand because there are no verbal cues.
Constructive Communication Climate - correct answer ✔✔the emotional atmosphere, the
pervading or enveloping tone that we create by the way we communicate with others. It is
composed of a pattern of openess, or a willingness to communicate, and a pattern of
supportiveness, or a confirmation of the worth and value of others and a willingness to help
others succeed. Openness AND SUPPORTIVENESS are we-oriented, whereby our individual
agendas are secondary to the relationship group or organizational agenda.
Communication is a cure all - correct answer ✔✔relationships can't always be fixed by better
communication. Communication is a very important tool. When employed skillfully,
communication can help solve numerous problems. Communication, however, is a means to an
end, not an end in itself. It is not the basis of all human problems.
Communication is just a common sense - correct answer ✔✔must require work and studying,
think about divorce, uncivilized battles.
Communication quantity equals quality - correct answer ✔✔criticism is more communication
but hardly better communication. Couples arguing over text normally just makes it worse.
Self disclosure - correct answer ✔✔the process of purposely revealing to others personal
information about yourself that is significant and that others would not know unless you told
them. It is a purposeful form of communication. Women tend to share more about themselves
than men do.
Empathy - correct answer ✔✔Thinking and feeling what you perceive another to be thinking
and feeling.
Prototypes - correct answer ✔✔The most representative or "best" example of something.
answered to pass graded A+ updated
Ethics - correct answer ✔✔a system for judging moral correctness by using an agreed-upon set
of standards to determine what constitutes right and wrong behavior.
Communication Competence Model - correct answer ✔✔Engaging in communication that is
perceived to be both effective and appropriate in a given context.
Interactive Model - correct answer ✔✔The addition of feedback clearly indicates that
communication is not a one-way but a two-way process. Receivers are actively involved in the
process. Receivers become senders, and senders become receivers of messages. Fields of
experience( cultural background, ethnicity, geographic location, extent of travel, and general
personal experiences of life) is also involved.
Communication as a process - correct answer ✔✔Communication is a transactional process of
sharing meaning with others.
Theory of Feedback - correct answer ✔✔Feedback is the receiver's verbal and nonverbal
responses to a message. The absence of feedback is a serious flaw because all of us constantly
adjust our communication with others based on the feedback we receive.
Types of Noise - correct answer ✔✔all noise beyond the original source divert our attention
from the message sent by a source. There are physiological noises(sweaty palms), psychological
noise(biases), semantic noise (TTYL and not understanding its meaning)
Relationship dimension of messages - correct answer ✔✔how that message defines or
redefines the association between individuals. Example: student says "Professor Tillson, I didn't
like your test" the other says "Hey Tillson, your test sucks" these are the same content but they
, have different messages. The first is way more respectful. This is why text messages and emails
can be hard to understand because there are no verbal cues.
Constructive Communication Climate - correct answer ✔✔the emotional atmosphere, the
pervading or enveloping tone that we create by the way we communicate with others. It is
composed of a pattern of openess, or a willingness to communicate, and a pattern of
supportiveness, or a confirmation of the worth and value of others and a willingness to help
others succeed. Openness AND SUPPORTIVENESS are we-oriented, whereby our individual
agendas are secondary to the relationship group or organizational agenda.
Communication is a cure all - correct answer ✔✔relationships can't always be fixed by better
communication. Communication is a very important tool. When employed skillfully,
communication can help solve numerous problems. Communication, however, is a means to an
end, not an end in itself. It is not the basis of all human problems.
Communication is just a common sense - correct answer ✔✔must require work and studying,
think about divorce, uncivilized battles.
Communication quantity equals quality - correct answer ✔✔criticism is more communication
but hardly better communication. Couples arguing over text normally just makes it worse.
Self disclosure - correct answer ✔✔the process of purposely revealing to others personal
information about yourself that is significant and that others would not know unless you told
them. It is a purposeful form of communication. Women tend to share more about themselves
than men do.
Empathy - correct answer ✔✔Thinking and feeling what you perceive another to be thinking
and feeling.
Prototypes - correct answer ✔✔The most representative or "best" example of something.
