SOLUTION MANUAL 67
Systems Analysis and Design 10th Edition
by Kendall Kenneth and Kendall Julie, All Chapters 1 - 16
6
7
,TABLE67OF67CONTENTS
I. Systems67Analysis67Fundamentals
1. Systems,67Roles,67and67Development67Methodologies
2. Understanding67and67Modeling67Organization67Systems
3. Project67Management
II. Information67Requirements67Analysis
4. Information67Gathering:67Interactive67Methods
5. Information67Gathering:67Unobtrusive67Methods
6. Agile67Modeling,67Prototyping,67and67Scrum
III. The67Analysis67Process
7. Using67Data67Flow67Diagrams
8. Analyzing67Systems67Using67Data67Dictionaries
9. Process67Specifications67and67Structured67Decisions6 7 10.Object-
Oriented67Systems67Analysis67and67Design67Using67UML
IV. The67Essentials67of67Design
11.Designing67Effective67Output6 7 12.Designing67
Effective67Input6 7 13.Designing67Databases
14. Human-Computer67Interaction67and67UX67Design
V. Quality67Assurance67and67Implementation
15. Designing67Accurate67Data67Entry67Procedures6 7 16
.Quality67Assurance67and67Implementation
6
7
,Chapter672
Understanding67and67Modeling67Organizational67Systems
Key67Points67and67Objectives
1. Organizations67are67complex67systems67composed67of67interrelated67and67interdependent67subsystems.
2. System67and67subsystem67boundaries67and67environments67have67an67impact67on67informatio
n67system67analysis67and6 7 design.
3. Systems67are67described67as67either67open,67with67free67flowing67information,67or67closed6
7with67restricted67access67to6 7 information.
4. A67virtual67organization67is67one67that67has67parts67of67the67organization67in67different67p
hysical67locations.67They67use6 7 computer67networks67and67communications67technology67t
o67work67on67projects.67Advantages67of67a67virtual6 7 organization67are:
A. Reduced67costs67of67physical67facilities
B. More67rapid67response67to67customer67needs
C. Flexibility67for67employees67to67care67for67children67or67aging67parents
5. Enterprise67systems67or67Enterprise67Resource67Planning67(ERP)67describes67an67integrated67
organizational6 7 information67system.67The67software67helps67the67flow67of67information67b
etween67the67functional67areas67within67the6 7 organization.
6. ERP67can67affect67every67aspect67of67the67organization,67such67as:
A. Design67of67employees’67work
B. Skills67required67for67job67competency
C. Strategic67positioning67of67the67company
7. Many67issues67must67be67overcome67for67the67ERP67installation67is67to67be67declared67a67success:
A. User67acceptance
B. Integration67with67legacy67systems67and67the67supply67chain
C. Upgrading67functionality67(and67complexity)67of67ERP67modules
D. Reorganizing67work67life67of67users67and67decision67makers
E. Expanded67reach67across67several67organizations
F. Strategic67repositioning67of67the67company
8. A67context-
level67data67flow67diagram67is67an67important67tool67for67showing67data67used67and67informatio
n67produced67by67a6 7 system.67It67provides67an67overview67of67the67setting67or67environment67th
e67system67exists67within—which67entities67supply6 7 and67receive67data/information.
6
7
, 9. The67context-
level67data67flow67diagram67is67one67way67to67show67scope,67or67what67is67to67be67included67
in67the67system.67The6 7 project67has67a67budget67that67helps67to67define67scope.
6
7
Systems Analysis and Design 10th Edition
by Kendall Kenneth and Kendall Julie, All Chapters 1 - 16
6
7
,TABLE67OF67CONTENTS
I. Systems67Analysis67Fundamentals
1. Systems,67Roles,67and67Development67Methodologies
2. Understanding67and67Modeling67Organization67Systems
3. Project67Management
II. Information67Requirements67Analysis
4. Information67Gathering:67Interactive67Methods
5. Information67Gathering:67Unobtrusive67Methods
6. Agile67Modeling,67Prototyping,67and67Scrum
III. The67Analysis67Process
7. Using67Data67Flow67Diagrams
8. Analyzing67Systems67Using67Data67Dictionaries
9. Process67Specifications67and67Structured67Decisions6 7 10.Object-
Oriented67Systems67Analysis67and67Design67Using67UML
IV. The67Essentials67of67Design
11.Designing67Effective67Output6 7 12.Designing67
Effective67Input6 7 13.Designing67Databases
14. Human-Computer67Interaction67and67UX67Design
V. Quality67Assurance67and67Implementation
15. Designing67Accurate67Data67Entry67Procedures6 7 16
.Quality67Assurance67and67Implementation
6
7
,Chapter672
Understanding67and67Modeling67Organizational67Systems
Key67Points67and67Objectives
1. Organizations67are67complex67systems67composed67of67interrelated67and67interdependent67subsystems.
2. System67and67subsystem67boundaries67and67environments67have67an67impact67on67informatio
n67system67analysis67and6 7 design.
3. Systems67are67described67as67either67open,67with67free67flowing67information,67or67closed6
7with67restricted67access67to6 7 information.
4. A67virtual67organization67is67one67that67has67parts67of67the67organization67in67different67p
hysical67locations.67They67use6 7 computer67networks67and67communications67technology67t
o67work67on67projects.67Advantages67of67a67virtual6 7 organization67are:
A. Reduced67costs67of67physical67facilities
B. More67rapid67response67to67customer67needs
C. Flexibility67for67employees67to67care67for67children67or67aging67parents
5. Enterprise67systems67or67Enterprise67Resource67Planning67(ERP)67describes67an67integrated67
organizational6 7 information67system.67The67software67helps67the67flow67of67information67b
etween67the67functional67areas67within67the6 7 organization.
6. ERP67can67affect67every67aspect67of67the67organization,67such67as:
A. Design67of67employees’67work
B. Skills67required67for67job67competency
C. Strategic67positioning67of67the67company
7. Many67issues67must67be67overcome67for67the67ERP67installation67is67to67be67declared67a67success:
A. User67acceptance
B. Integration67with67legacy67systems67and67the67supply67chain
C. Upgrading67functionality67(and67complexity)67of67ERP67modules
D. Reorganizing67work67life67of67users67and67decision67makers
E. Expanded67reach67across67several67organizations
F. Strategic67repositioning67of67the67company
8. A67context-
level67data67flow67diagram67is67an67important67tool67for67showing67data67used67and67informatio
n67produced67by67a6 7 system.67It67provides67an67overview67of67the67setting67or67environment67th
e67system67exists67within—which67entities67supply6 7 and67receive67data/information.
6
7
, 9. The67context-
level67data67flow67diagram67is67one67way67to67show67scope,67or67what67is67to67be67included67
in67the67system.67The6 7 project67has67a67budget67that67helps67to67define67scope.
6
7