BPMN Test 1 UPDATED ACTUAL Exam
Questions and CORRECT Answers
Collection of related events, activities and decisions, that involve a number of actors and
resources, and that collectively lead to an outcome that is of value to an organization or its
customers.
Examples:
•Order-to-Cash
•Procure-to-Pay
•Application-to-Approval
•Claim-to-Settlement
•Fault-to-Resolution (Issue-to-Resolution) - CORRECT ANSWER - what is a business
process?
positive outcomes __________ _______________ - CORRECT ANSWER - deliver value
negative outcomes _____________ _______________ - CORRECT ANSWER - reduce
value
BPM: What is it? - CORRECT ANSWER - Body of principles, methods and tools to
design, analyze, execute and monitor business processes In this course, we will focus on BPM
based on process models
levels of BPM process identification/architecture - CORRECT ANSWER - lvl1: process
landscape
lvl2: abstract process models
lvl3: detailed process models (BPMN)
process stakeholders - CORRECT ANSWER - process owner
primary process participants
, secondary process participants
process owner - CORRECT ANSWER - responsible for the effective and efficient
operation of the process being modeled
primary process participants - CORRECT ANSWER - i.e. those who are directly involved
in the execution of the process under analysis
secondary process participants - CORRECT ANSWER - i.e. those who are directly
involved in the execution of the preceding or succeeding processes
BPMN elements - CORRECT ANSWER - event (circles)
task (squares)
flow (arrows)
gateway (diamond)
activities - CORRECT ANSWER - are verbs->adjective->noun
should be 5 words or less
events - CORRECT ANSWER - adjective->noun->verb(present tense)
as short as possible
process - CORRECT ANSWER - adjective->noun->verb
T/F capitalize all process names, but only capitalize first word of labels only (activities/events) -
CORRECT ANSWER - False; (do not capitalize process names, but do capitalize first
words of labels)
BPMN Gateways - CORRECT ANSWER - exclusive (XOR)
Questions and CORRECT Answers
Collection of related events, activities and decisions, that involve a number of actors and
resources, and that collectively lead to an outcome that is of value to an organization or its
customers.
Examples:
•Order-to-Cash
•Procure-to-Pay
•Application-to-Approval
•Claim-to-Settlement
•Fault-to-Resolution (Issue-to-Resolution) - CORRECT ANSWER - what is a business
process?
positive outcomes __________ _______________ - CORRECT ANSWER - deliver value
negative outcomes _____________ _______________ - CORRECT ANSWER - reduce
value
BPM: What is it? - CORRECT ANSWER - Body of principles, methods and tools to
design, analyze, execute and monitor business processes In this course, we will focus on BPM
based on process models
levels of BPM process identification/architecture - CORRECT ANSWER - lvl1: process
landscape
lvl2: abstract process models
lvl3: detailed process models (BPMN)
process stakeholders - CORRECT ANSWER - process owner
primary process participants
, secondary process participants
process owner - CORRECT ANSWER - responsible for the effective and efficient
operation of the process being modeled
primary process participants - CORRECT ANSWER - i.e. those who are directly involved
in the execution of the process under analysis
secondary process participants - CORRECT ANSWER - i.e. those who are directly
involved in the execution of the preceding or succeeding processes
BPMN elements - CORRECT ANSWER - event (circles)
task (squares)
flow (arrows)
gateway (diamond)
activities - CORRECT ANSWER - are verbs->adjective->noun
should be 5 words or less
events - CORRECT ANSWER - adjective->noun->verb(present tense)
as short as possible
process - CORRECT ANSWER - adjective->noun->verb
T/F capitalize all process names, but only capitalize first word of labels only (activities/events) -
CORRECT ANSWER - False; (do not capitalize process names, but do capitalize first
words of labels)
BPMN Gateways - CORRECT ANSWER - exclusive (XOR)
