Improvement Plan In-Service Presentation on Inadequate Patient Education
Capella University
Nurs-FPX 4020: Improving Quality Care and Patient Safety
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Hello everyone, I am Augusta Nwachukwu. Today, I am pleased to present an
improvement plan for in-service training focused on addressing inadequate patient education.
This comprehensive plan outlines strategies and implementation steps to ensure patients
receive essential education in healthcare settings.
First and foremost, Inadequate patient education refers to the failure to provide
patients and their families with comprehensive, accurate, and accessible information,
instruction, and support to manage their health conditions and treatments effectively. Despite
pre-discharge information, patients faced challenges understanding and recalling treatment
details, especially without families’ support (Jóhannsdóttir, et al., 2021).
Healthcare organizations require a tailored performance improvement plan that
addresses their unique needs and goals, facilitating the development of effective strategies to
elevate patient care, reduce costs, and enhance operational efficiency. This presentation seeks
to educate healthcare staff on the vital importance of their contributions to safety
improvements, with a focus on addressing inadequate patient education. Baccalaureate-
prepared nurses, in particular, play a pivotal role in leading educational in-services and
fostering a culture of continuous learning and collaboration. Enhancing healthcare quality and
safety is a burgeoning priority within the nursing profession and healthcare systems at large,
driven by the imperative to optimize efficiency, contain costs, and deliver exceptional patient
outcomes (Southern New Hampshire University, 2024).
Purpose and Goal of In-Service Presentation
Purpose
The purpose of this in-service presentation is to provide nursing staff with a thorough
understanding of inadequate patient education and their implications for patient outcomes,
empowering them to take a proactive role in mitigating the negative effects of patient’s
illiteracy and enhancing patient safety. Patient education programs empower patients with
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knowledge, skills, and motivation to manage their condition and adopt healthy behaviors
(Dezhi, et al., 2021).
Goal
Improve the quality and accessibility of patient education to enhance patients'
understanding of their diagnosis, treatment options, and self-care responsibilities, and to
promote active participation in their healthcare. The designing and planning of in-service
training sessions will include knowledge enhancement and awareness of responsibilities.
Effective training programs are essential to enhance patient education skills and knowledge
among healthcare professionals (Myung & Young, 2020).
Agenda
The reason for the agenda is to empower nurses with the knowledge, skills, and
resources required to deliver high-quality patient education and mitigate inadequate education
so that patient’s safety would be improved. The session will commence with an evaluation of
current patient education practices, detection of gaps and barriers, and discussion of
insufficient education's impact. Exploration of educational resources such as pamphlets and
videos, with consideration for cultural adaptation and sensitivity. The Discussion of digital
patient education strategies, including the effective use of mobile apps and online resources
to support patient learning and self-management. Assessing patient understanding and
improving education. Conclusion and final thoughts, with an emphasis on encouraging nurses
to apply new knowledge and skills in patient education (Myung & Young, 2020).
Outcome
Nurses' advancements in patient education knowledge, skills, and attitudes contribute
to reduced adverse events, enhanced patient understanding, and interdisciplinary
collaboration. The in-service presentation aims to foster a culture of safety and quality care.