ACTUAL Exam Questions and CORRECT
Answers
What is the method that Joint Commission uses to audit charts called? - CORRECT
ANSWER - A tracer--because they look at how we provide treatment by tracing charts one
at a time in chronological order of services received.
Name one type of record/case that JC tends to focus on. - CORRECT ANSWER - Multiple
services, medication issues, dual diagnosis, behavior management services, recent
hospitalization, recent transfer of case.
Name at least 2 of the documents that JC will definitely review when conducting a tracer. -
CORRECT ANSWER - Initial/Annual assessment, IPOS, Progress (aka Periodic)
Reviews, Personal Health Revews, Progress Notes
What type of medical/physical health assessment do we do and when? - CORRECT
ANSWER - Everyone gets a Personal Health Review at least once a year.
When are assessments done? - CORRECT ANSWER - Initially and annually.
How much time do we have to see a client once they have their initial assessment? - CORRECT
ANSWER - 14 days.
When are plans of service done? - CORRECT ANSWER - Preliminary at intake, Full six
weeks later, then annually or as needed.
When are plans of service reviewed? - CORRECT ANSWER - At six months or as needed.
What other types of assessment/measurement do we use? - CORRECT ANSWER - Child
and Adolescent Functional Assessment Scale aka CAFAS.
, How do we measure progress? - CORRECT ANSWER - Using CAFAS, reviewing the
IPOS.
When is a CAFAS done? - CORRECT ANSWER - At intake, at Full IPOS, and then
quarterly.
How are people referred to our clinic? - CORRECT ANSWER - Everyone goes through
ACCESS (Bonus Point--what's the phone number? 544-3050).
What happens if someone is dissatisfied with services? - CORRECT ANSWER - We try to
resolve the issue, they can speak to a supervisor, Customer Service, and Recipient Rights.
What happens if someone believes their rights have been violated? - CORRECT
ANSWER - They call the Office of Recipient Rights (Bonus--where are they located?
Towner. What is their number? 544-3000).
How does a client get medications at Youth and Family? - CORRECT ANSWER - They
are referred by their primary staff using our referral form, scheduled by supervisor into a
psychiatric evaluation slot. Families can request or staff can suggest.
Who sees the RN and when? - CORRECT ANSWER - Everyone! Everyone gets a PHR
annually, and RN's see clients for vitals and monitoring of development.
How often do clients have to see the doctor to get meds? - CORRECT ANSWER -
Depends. At a bare minimum, quarterly. The doctor and family decide together.
What happens if clients run out of meds? - CORRECT ANSWER - They can request a
refill through their primary staff using our refill request form. Meds are either called in or Rx's
are picked up, then form is filed by support staff.