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Data visualization The presentation of data in a pictorial or graphical format.
Drill-down analysis The interactive examination of high-level summary data in increasing
detail to gain insight into certain elements, sort of like slowly peeling off layers of an onion.
Key performance indicator (KPI) A metric that tracks progress in executing chosen strategies
to attain organizational objectives and goals and consists of a direction, measure, target, and
time frame.
OLAP- Online Analytical Process A method to analyze multidimensional data from many
different perspectives, enabling users to identify issues and opportunities as well as perform
trend analysis.
Self-service analytics Training techniques and processes that empower end users to work
independently to access data from approved sources to perform their own analyses using an
endorsed set of tools.
Word cloud A visual depiction of a set of words that have been grouped together because of
the frequency of their occurrence.
Data Simply raw facts and figures. A collection of numbers (List of numbers, names, ages)
,Information Is processed data to make it meaningful. You take the raw facts and make it
meaningful usually in a mathematical way. (mean, mode, high-low, range, and charts).
Knowledge Is the application of information to a new situation. Can be acquired through
many different avenues. This knowledge can then be used to make improvements as it applies
to certain situations.
New System "Goal" -Achieve operational Excellence by improving what the organization
does. New products, services, and business needs. Keep innovating to stay relevant. Customer
and supplier intimacy. How closely they can interact. Improved decision making. Better, more
accurate data Gain a competitive advantage. Provide a better service or feature or extras. Aims
to build an advantage that is sustainable. To survive and keep up with competitors. The goal
should be to make the system that is as close to closed as practical.
Organizational Pyramid and the 4 hierarchical levels Executive level. Focuses on long-term
vision and decisions. Paid by salary and other benefits. Management level. This level maintains
the status quo. They are not innovators and have rather short visions. They are paid a salary
based on their given responsibility. Knowledge Level. This group is paid a salary for what they
know. Working with their mind to design and build things. Examples include architects,
engineers, doctors, financial analysts, educators, and lawyers. Operational Level. These people
make very few decisions and instead follow well established protocols. Usually paid hourly and
based on the speed and quality of their output.
System Model INPUT-PROCESS-OUTPUT-FEEDBACK
, Open system Starts with an INPUT then PROCESS and then OUTPUT and then FEEDBACK.
There is a break in the system which requires human interaction. A decision made by a human
cause the system to change, stop, or to continue.
Closed system. INPUT-PROCESS-OUTPUT-FEEDBACK. A closed system has no interaction
with a human. The system will continue into perpetuity without the need for human
interaction.
Competitive Forces in IT Infrastructure Consists of both internal and external forces. Internal
forces include: Your firm's business strategy, your firm's IT strategy and infrastructure costs,
and your information technology assessment.
External forces include Market demand for your goods or services, competitors IT
infrastructure and investments, and competitors IT services.
IT Infrastructure Components Hardware: Computers, phones, and laptops. Operating
System: Windows, or apple. Enterprise Software. Application, which is CRM, outlook, SAP, or
Oracle. Data Management Storage is an application that specifically manages data strictly.
Networking and Telecommunication Platform an examples are Sysco or Linux. Internet Platform
such as Apache or Java. Consulting System Integration Services which involves People and
Aspect
Moore's Law Computing power will double every two years-This is based on previous
observations while working at Intel-Employees took as an expectation of work results.