California Funeral Director's Exam
Questions and Answers
What do you do with certified DC when you are directed by person in control of
remains directs to go to another funeral home? - ANSWER-Release certificate to the
other funeral establishment
When must you surrender custody of body when the person with the right to control
disposition directs you to release the body to another funeral establishment? -
ANSWER-Promptly
When must the "Declaration of PN Disclosure" be presented? - ANSWER-Prior to
drafting an AN contract for funeral goods and services wherein a funded pre-need
agreement is on file at the funeral establishment
When must the "Consumer Guide" be displayed and provided to consumers by a
funeral establishment? - ANSWER-Only by providing it for retention prior to drafting
a contract for funeral goods and services.
A licensed cremator shall refrigerate unembalmed human remains at what
temperature? - ANSWER-No greater than 50 degrees F.
According the FTC Funeral Rule, when is it permissible to require consumers to buy
unwanted services to get items they want? - ANSWER-When by not doing so it
would be impractical to provide them.
What characteristics are legally required of a cremation container? - ANSWER-1. It
must be combustible
2. It must be closed
3. It must be rigid
When may a PN funeral trust become irrevocable? - ANSWER-In order for the
trustor to become eligible for public social services.
In order to obtain a license, what room or rooms must a funeral establishment either
maintain or legally share with another license? - ANSWER-A suitable room for
storage of remains OR a preparation room
What are the 6 disclosures required to consumers in GPL? - ANSWER-1. Right of
Selection: choose goods and services they want.
2. Embalming
, 3. Alternative Containers: Consumers can use alternative containers for direct
cremation
4. Basic Service Fee: Consumers can only be charged a non-declinable basic
service fee.
5. Casket Price List: it is ok to have this on a separate list
6. Outer Burial Containers (OBC) price list: OK to have a separate list.
3 criteria of a dead body - ANSWER-1. Dead
2. Human
3. Not totally disintegrated
Various types of coping - ANSWER-Regression -- return to familiar and primitive
needs of coping
Aggression: intentional affliction of physical or psychological hard on another
Displacement: redirection of emotions to other targets
4. Suppression: conscious postponement of anxieties and concerns
5 stages of grief - ANSWER-1.Denial
2. Anger
3. Bargaining
4. Depression
5. Acceptance
What constitutes proof of training? - ANSWER-Funeral establishment keeps;
1. Training outline
2. When and where training occurred
3. Record of demonstrated knowledge (eg a test)
Arrangement Counselors -- not necessarily licensed. What training to the need and
how often? - ANSWER-Every 3 years
Federal state laws, rule & regulations in areas of:
1. Vital statistics
2. Coroner
3. Anatomical Gifts
4. Laws related to duties of funeral director
Uniform Anatomical Gift Act: When can an embalmer remove tissue? - ANSWER-1.
Request of a licensed physician
Questions and Answers
What do you do with certified DC when you are directed by person in control of
remains directs to go to another funeral home? - ANSWER-Release certificate to the
other funeral establishment
When must you surrender custody of body when the person with the right to control
disposition directs you to release the body to another funeral establishment? -
ANSWER-Promptly
When must the "Declaration of PN Disclosure" be presented? - ANSWER-Prior to
drafting an AN contract for funeral goods and services wherein a funded pre-need
agreement is on file at the funeral establishment
When must the "Consumer Guide" be displayed and provided to consumers by a
funeral establishment? - ANSWER-Only by providing it for retention prior to drafting
a contract for funeral goods and services.
A licensed cremator shall refrigerate unembalmed human remains at what
temperature? - ANSWER-No greater than 50 degrees F.
According the FTC Funeral Rule, when is it permissible to require consumers to buy
unwanted services to get items they want? - ANSWER-When by not doing so it
would be impractical to provide them.
What characteristics are legally required of a cremation container? - ANSWER-1. It
must be combustible
2. It must be closed
3. It must be rigid
When may a PN funeral trust become irrevocable? - ANSWER-In order for the
trustor to become eligible for public social services.
In order to obtain a license, what room or rooms must a funeral establishment either
maintain or legally share with another license? - ANSWER-A suitable room for
storage of remains OR a preparation room
What are the 6 disclosures required to consumers in GPL? - ANSWER-1. Right of
Selection: choose goods and services they want.
2. Embalming
, 3. Alternative Containers: Consumers can use alternative containers for direct
cremation
4. Basic Service Fee: Consumers can only be charged a non-declinable basic
service fee.
5. Casket Price List: it is ok to have this on a separate list
6. Outer Burial Containers (OBC) price list: OK to have a separate list.
3 criteria of a dead body - ANSWER-1. Dead
2. Human
3. Not totally disintegrated
Various types of coping - ANSWER-Regression -- return to familiar and primitive
needs of coping
Aggression: intentional affliction of physical or psychological hard on another
Displacement: redirection of emotions to other targets
4. Suppression: conscious postponement of anxieties and concerns
5 stages of grief - ANSWER-1.Denial
2. Anger
3. Bargaining
4. Depression
5. Acceptance
What constitutes proof of training? - ANSWER-Funeral establishment keeps;
1. Training outline
2. When and where training occurred
3. Record of demonstrated knowledge (eg a test)
Arrangement Counselors -- not necessarily licensed. What training to the need and
how often? - ANSWER-Every 3 years
Federal state laws, rule & regulations in areas of:
1. Vital statistics
2. Coroner
3. Anatomical Gifts
4. Laws related to duties of funeral director
Uniform Anatomical Gift Act: When can an embalmer remove tissue? - ANSWER-1.
Request of a licensed physician
