California Funeral Directors Exam
Latest Update
Terms of Apprenticeship - ANSWER--Served before, after, divided, or during
embalming school.
-Apprentice who fails exam may continue for 1 additional 2-year term. However,
apprentices may apply for an extension if:
*Awaiting processing of an application
*Awaiting notification of test results
*Awaiting commencement of a class
Apprentices leave of absence - ANSWER-no longer than ONE cumulative year.
Maximum length of apprenticeship - ANSWER-must be completed within 6 years.
This excludes military service.
Apprenticeship emloyment - ANSWER-An apprentice must be employed on a full
time basis to receive credit for time, even if he or she is a student in a mortuary
science program.
Full Time Employment - ANSWER-Labor code Section 515(c) defines full time
employment as 40 hours a week. (CFB also recognizes this as fulltime)
Requirements to train an apprentice - ANSWER--Apply to the CFB yearly
-Have at least 50 embalming cases a year
-At least one licensed embalmer per 2 apprentices
-Have a preparation room
Requirements to be a supervising embalmer - ANSWER-2 years as a licensed
embalmer.
Multiple Funeral Establishments under common ownership training an apprentice in
close proximity of each other - ANSWER-May request to be treated in aggregate for
the purpose of meeting the case minimum to one additional supervising embalmer
per registered apprentice, and allow a registered apprentice to serve in any or all of
the licensed funeral establishments requested.
The CFB issues funeral related licenses or registrations to - ANSWER--Funeral
establishments
-Funeral Directors
-Embalmers
-Apprentice Embalmers (registration)
Every license by the CFB must be - ANSWER-conspicuously displayed
,You may not - ANSWER-photocopy a license. But you may obtain a duplicate for
multiple locations.
All licenses - ANSWER-are the property of CFB (same with apprentice embalmer
registration)
A funeral director shall provide to any person - ANSWER-a price list enumerating
goods and services offered.
Price Lists - ANSWER-Must be given upon beginning of discussion of:
-Prices
-Funeral Goods and services
Price information over the phone - ANSWER-must be given if requested.
Prices on a funeral establishment website - ANSWER-shall post the list of funeral
goods and services that are required by the FTC to be on the establishments
General Price List. The link from the homepage must contain the word or
combination of words including but not limited to: GOODS, SERVICES,
MERCHANDISE or PRODUCT.
* OR the actual GPL with a link from the home page containing the word price.
The printed list must include - ANSWER--The Price Range of Caskets
-A Statement that informs consumers they are entitled to a copy of any preneed
agreement that was paid for (in full or in part) and is in possession of the funeral
establishment.
Casket Price list must include - ANSWER--Thickness of metal, type of wood or other
construction
-Interior
-Exterior
California Law requires price tags - ANSWER-to be conspicuously displayed on each
casket which includes:
-Thickness of metal, type of wood or other material
-Interior
-Color
Price prohibitions - ANSWER-You cannot:
-Charge a fee for handling a 3rd party casket
-Charge an additional fee for handling a deceased when the death was due to a
contagious or infectious disease
-Charge a fee for filing a death certificate or providing copies in excess of the
standard fee.
Prior to entering into an agreement to provide funeral goods and services, a funeral
director must do the following - ANSWER-Provide to the purchaser an itemized
memorandum containing the charge fro:
-Preparation of the body
-Other Professional Services
,-Automotive Equipment
-Casket
-Other merchandise selected
-Any known Cash Advance Items
*If a charge is not known, then the arranger must notify the purchaser within a
reasonable amount of time after the information becomes available. Or Provide the
estimate of cost of items (*REQUIRED BY THE FTC)
On the declaration for disposition of cremated remains the funeral director retains -
ANSWER-the original copy
On the declaration for disposition of cremated remains the consumer retains -
ANSWER-a copy of the original and attach it to the purchasers contract
If the disposition is cremation the funeral arranger must obtain - ANSWER-a signed
declaration designating the specific instructions with respect to the disposition of
cremated remains using the CFB's form "Declaration for Disposition of Cremated
Remains"
What must the funeral director prominently display and provide to the consumer for
retention? - ANSWER-A copy of the CFB's "Consumer Guide to Cemetery and
Funeral Purchases"
How long must the funeral establishment retain the original Disclosure of Preneed
Agreement? - ANSWER-1 year after an audit from the CFB or 7 years from the date
the disclosure was made, whichever occurs first.
When must you present a disclosure of preneed agreement? - ANSWER-At the time
of drafting any contract for funeral goods and services
Disclosing whether or not you had a preneed agreement complies with - ANSWER-
Section 7745
The following information shall appear on the first page of any contract for goods and
services offered by a funeral establishment, cemetery, and crematory in a minimum
of 8 point boldface type: - ANSWER-For more information on Funeral, Cemetery,
and Cremation matters, contact: Department of Consumer Affairs, Cemetery and
Funeral Bureau 1625 North Market Blvd. Suite S-208 Sacramento CA, 95834, 916-
574-7870
How many types of disciplinary action can the bureau place on the licensee? -
ANSWER-Four
Four types of disciplinary action - ANSWER--Public or Private reprimand
-Probation
-Suspension
-Revocation of license
In addition to imposing disciplinary action the CFB can - ANSWER-issue citations
and fines
, Unlawful practices that are subject to disciplinary action: - ANSWER--
Misrepresentation on conduct of business
-Misleading statements regarding disposition laws
-Misleading statements in advertising
-Soliciting business
-Employing solicitors
-Solicitation/acceptance of omission for recommending a particular cemetery,
crematory or mausoleum
-Solicitation/acceptance of commission for recommending a florist
-Re-using a casket
-Refusing to promptly surrender a deceased person, death certificate, or any
personal affects of the deceased
-Negligence, incompetence and/or unprofessional conduct
Unlawful practices that are subject to criminal prosecution: - ANSWER--Paying
money in order to secure business by an agent of a funeral establishment after a
death or while a death is pending. This is a misdemeanor.
-Any person who pays, or offers to pay any representative of a funeral establishment
any bonus or commission or other thing of value in consideration of recommending a
cemetery, crematory, or mausoleum, is guilty of a misdemeanor.
-Any person who pays, or offers to pay any representative of a funeral establishment
any bonus or commission or other thing of value in consideration of recommending a
florist is guilty of a misdemeanor.
-Any person who holds themselves as a funeral director without a license is guilty of
a misdemeanor.
Sentence for a misdemeanor - ANSWER-generally a year or less
Sentence for a felony - ANSWER-State prison
No picketing how many feet from a funeral or place of burial - ANSWER-300 feet
What is the punishment for picketing a funeral - ANSWER-by a fine not to exceed
$1,000.00, six months in jail or both
Picketing a funeral - ANSWER-Penal Code 597.37
It is unlawful to picket a funeral how soon before and after a funeral? - ANSWER-
Time period beginning one hour prior to the funeral and one hour after the
conclusion of a funeral.
Picketing a funeral is considered unlawful in response to - ANSWER-Behavior of the
Westboro baptist church
If a contract was for 4 or more installment payments OR contains finance charges
you must - ANSWER--Provide a translation of the contract if the family had no
interpreter
-Provide a translation of the contract IF the contract was negotiated primarily (50%)
in SPANISH, KOREAN, CHINESE, TAGALOG, or Vietnamese
Latest Update
Terms of Apprenticeship - ANSWER--Served before, after, divided, or during
embalming school.
-Apprentice who fails exam may continue for 1 additional 2-year term. However,
apprentices may apply for an extension if:
*Awaiting processing of an application
*Awaiting notification of test results
*Awaiting commencement of a class
Apprentices leave of absence - ANSWER-no longer than ONE cumulative year.
Maximum length of apprenticeship - ANSWER-must be completed within 6 years.
This excludes military service.
Apprenticeship emloyment - ANSWER-An apprentice must be employed on a full
time basis to receive credit for time, even if he or she is a student in a mortuary
science program.
Full Time Employment - ANSWER-Labor code Section 515(c) defines full time
employment as 40 hours a week. (CFB also recognizes this as fulltime)
Requirements to train an apprentice - ANSWER--Apply to the CFB yearly
-Have at least 50 embalming cases a year
-At least one licensed embalmer per 2 apprentices
-Have a preparation room
Requirements to be a supervising embalmer - ANSWER-2 years as a licensed
embalmer.
Multiple Funeral Establishments under common ownership training an apprentice in
close proximity of each other - ANSWER-May request to be treated in aggregate for
the purpose of meeting the case minimum to one additional supervising embalmer
per registered apprentice, and allow a registered apprentice to serve in any or all of
the licensed funeral establishments requested.
The CFB issues funeral related licenses or registrations to - ANSWER--Funeral
establishments
-Funeral Directors
-Embalmers
-Apprentice Embalmers (registration)
Every license by the CFB must be - ANSWER-conspicuously displayed
,You may not - ANSWER-photocopy a license. But you may obtain a duplicate for
multiple locations.
All licenses - ANSWER-are the property of CFB (same with apprentice embalmer
registration)
A funeral director shall provide to any person - ANSWER-a price list enumerating
goods and services offered.
Price Lists - ANSWER-Must be given upon beginning of discussion of:
-Prices
-Funeral Goods and services
Price information over the phone - ANSWER-must be given if requested.
Prices on a funeral establishment website - ANSWER-shall post the list of funeral
goods and services that are required by the FTC to be on the establishments
General Price List. The link from the homepage must contain the word or
combination of words including but not limited to: GOODS, SERVICES,
MERCHANDISE or PRODUCT.
* OR the actual GPL with a link from the home page containing the word price.
The printed list must include - ANSWER--The Price Range of Caskets
-A Statement that informs consumers they are entitled to a copy of any preneed
agreement that was paid for (in full or in part) and is in possession of the funeral
establishment.
Casket Price list must include - ANSWER--Thickness of metal, type of wood or other
construction
-Interior
-Exterior
California Law requires price tags - ANSWER-to be conspicuously displayed on each
casket which includes:
-Thickness of metal, type of wood or other material
-Interior
-Color
Price prohibitions - ANSWER-You cannot:
-Charge a fee for handling a 3rd party casket
-Charge an additional fee for handling a deceased when the death was due to a
contagious or infectious disease
-Charge a fee for filing a death certificate or providing copies in excess of the
standard fee.
Prior to entering into an agreement to provide funeral goods and services, a funeral
director must do the following - ANSWER-Provide to the purchaser an itemized
memorandum containing the charge fro:
-Preparation of the body
-Other Professional Services
,-Automotive Equipment
-Casket
-Other merchandise selected
-Any known Cash Advance Items
*If a charge is not known, then the arranger must notify the purchaser within a
reasonable amount of time after the information becomes available. Or Provide the
estimate of cost of items (*REQUIRED BY THE FTC)
On the declaration for disposition of cremated remains the funeral director retains -
ANSWER-the original copy
On the declaration for disposition of cremated remains the consumer retains -
ANSWER-a copy of the original and attach it to the purchasers contract
If the disposition is cremation the funeral arranger must obtain - ANSWER-a signed
declaration designating the specific instructions with respect to the disposition of
cremated remains using the CFB's form "Declaration for Disposition of Cremated
Remains"
What must the funeral director prominently display and provide to the consumer for
retention? - ANSWER-A copy of the CFB's "Consumer Guide to Cemetery and
Funeral Purchases"
How long must the funeral establishment retain the original Disclosure of Preneed
Agreement? - ANSWER-1 year after an audit from the CFB or 7 years from the date
the disclosure was made, whichever occurs first.
When must you present a disclosure of preneed agreement? - ANSWER-At the time
of drafting any contract for funeral goods and services
Disclosing whether or not you had a preneed agreement complies with - ANSWER-
Section 7745
The following information shall appear on the first page of any contract for goods and
services offered by a funeral establishment, cemetery, and crematory in a minimum
of 8 point boldface type: - ANSWER-For more information on Funeral, Cemetery,
and Cremation matters, contact: Department of Consumer Affairs, Cemetery and
Funeral Bureau 1625 North Market Blvd. Suite S-208 Sacramento CA, 95834, 916-
574-7870
How many types of disciplinary action can the bureau place on the licensee? -
ANSWER-Four
Four types of disciplinary action - ANSWER--Public or Private reprimand
-Probation
-Suspension
-Revocation of license
In addition to imposing disciplinary action the CFB can - ANSWER-issue citations
and fines
, Unlawful practices that are subject to disciplinary action: - ANSWER--
Misrepresentation on conduct of business
-Misleading statements regarding disposition laws
-Misleading statements in advertising
-Soliciting business
-Employing solicitors
-Solicitation/acceptance of omission for recommending a particular cemetery,
crematory or mausoleum
-Solicitation/acceptance of commission for recommending a florist
-Re-using a casket
-Refusing to promptly surrender a deceased person, death certificate, or any
personal affects of the deceased
-Negligence, incompetence and/or unprofessional conduct
Unlawful practices that are subject to criminal prosecution: - ANSWER--Paying
money in order to secure business by an agent of a funeral establishment after a
death or while a death is pending. This is a misdemeanor.
-Any person who pays, or offers to pay any representative of a funeral establishment
any bonus or commission or other thing of value in consideration of recommending a
cemetery, crematory, or mausoleum, is guilty of a misdemeanor.
-Any person who pays, or offers to pay any representative of a funeral establishment
any bonus or commission or other thing of value in consideration of recommending a
florist is guilty of a misdemeanor.
-Any person who holds themselves as a funeral director without a license is guilty of
a misdemeanor.
Sentence for a misdemeanor - ANSWER-generally a year or less
Sentence for a felony - ANSWER-State prison
No picketing how many feet from a funeral or place of burial - ANSWER-300 feet
What is the punishment for picketing a funeral - ANSWER-by a fine not to exceed
$1,000.00, six months in jail or both
Picketing a funeral - ANSWER-Penal Code 597.37
It is unlawful to picket a funeral how soon before and after a funeral? - ANSWER-
Time period beginning one hour prior to the funeral and one hour after the
conclusion of a funeral.
Picketing a funeral is considered unlawful in response to - ANSWER-Behavior of the
Westboro baptist church
If a contract was for 4 or more installment payments OR contains finance charges
you must - ANSWER--Provide a translation of the contract if the family had no
interpreter
-Provide a translation of the contract IF the contract was negotiated primarily (50%)
in SPANISH, KOREAN, CHINESE, TAGALOG, or Vietnamese
