California Cemetery Manager Exam
Questions with Complete Answers
Endowment Care Control - ANSWER-Bureau may administer oaths, inadequate
funds may require bureau to enforce rules, reinvest funds in conformity with code.
Superior court of the county of principal office shall force receivership (may be due to
embezzled or wrongfully diverted fund). Costs of any actions can be taken from
available income from any endowment care fund. Bureau to become custodian of
funds
Preneed Disclosure - ANSWER-Every cemetery authority shall present to the
survivor of the deceased who is handling the burial or cremation arrangements or the
responsible party a copy of any preneed agreement that has been signed and paid in
full, or in part, by or on behalf of the deceased and is in the possession of the
cemetery authority. Penalty three times the cost of the preneed of $1,000, whichever
is greater.
Contract Requirements - ANSWER-Must have Bureau contact info on first page of
any sale contract in 8-point boldface type
Consumer Guide - ANSWER-Must make available to consumers a copy of the
Consumer Guide to Funeral and Cemetery Purchases to anyone that requests it.
Must give a copy prior to drafting a contract.
Unlicensed Activity - ANSWER-Must have a license to act as broker/salesperson.
Cannot sue for payment unless you are licensed. Cannot pay other to perform
unless they are license. Unlicensed activity is a misdemeanor up to $5,000
Speculation - ANSWER-Salesperson cannot guarantee or represent financial profit
of reselling property. Broker may be punished if they had knowledge
Advertising - ANSWER-All advertising to include statement that they are acting as a
broker/salesperson
Broker Requirements - ANSWER-Filled out application, pass test, be a resident of
the state, has been salesperson for 2 years, surety bond of $10,000, have and
maintain definite place of business, must display sign in conspicuous place that they
are a licensed broker (5 1/2" high x 8 1/2" wide)
Salesperson Requirements - ANSWER-Fill out application, no exam, properly
qualified, no against public interest, intends to carry on business, actually engaging
in business
Displaying License - ANSWER-Licenses for broker/salesperson must be prominently
displayed in the office of the broker. Once salesperson leave employ of broker,
salesperson's license goes back to bureau.
, Certificate of Authority Application - ANSWER-Fill out application and pay fee, must
have licensed cemetery manager, investigation to be made of physical status, plans,
specs and financing
Application shall include (among others):
- Application to planning commission for a cemetery use permit
- Declaration of dedication to cemetery purposes certified by county recorder
- Endowment care trust agreement executed by the board of directors of cemetery
authority
Cemetery Inspections - ANSWER-Bureau shall inspect books, records and
premises. All areas shall be made available to bureau during regular office hours. No
prior notification is required. Minimum one inspection per year.
Cemetery Manager Designation - ANSWER-A cemetery manager shall be
designated at all times. Cemetery must notify bureau of change in designation within
10 days of effective date. Manager must hold a current, unexpired license.
Cremated Remains Disposer - ANSWER-A copy of boating and/or pilots license
must be posted if disposer is a captain and/or pilot performing the scattering. Must
post, at the place of business, the address of the location where cremated remains
are stored. Unlicensed scattering is a misdemeanor, each count charged separately
Cemetery Regulatory Charge - ANSWER-Yearly charge of $400. $8.50 for each
burial, entombment, or inurnment made during the preceding quarter she be paid to
the bureau and charges go in the Cemetery Fund
Unlicensed Operation - ANSWER-Making interments without a valid unexpired
certificate of authority is a misdemeanor and each interment shall be a separate
violation
Crematory Operations - ANSWER-No crematory shall conduct any cremations:
without a written contract, of remains more than 24 hours after delivery (unless
embalmed or refrigerated), without contractual relationship with a licensed cemetery
authority to dispose of remains not claimed within 90 days.
Sharing Cemetery Manager Conditions - ANSWER-- Common Ownership
- One cemetery designated as Main Office
- Other cemetery is within 60 miles of Main Office
- Fill out application, pay fee
- Undergo inspection
Bureau will notify applicant within 14 days of receipt whether the application is
complete and acceptable and shall make a decision within 30 days after application
is deemed complete
Cemetery Maintenance Standards - ANSWER-Every endowment care cemetery
shall have maintenance standards to ensure the property is kept in a condition so as
to prevent the cemetery's offensive deterioration, clear delineation of undeveloped
Questions with Complete Answers
Endowment Care Control - ANSWER-Bureau may administer oaths, inadequate
funds may require bureau to enforce rules, reinvest funds in conformity with code.
Superior court of the county of principal office shall force receivership (may be due to
embezzled or wrongfully diverted fund). Costs of any actions can be taken from
available income from any endowment care fund. Bureau to become custodian of
funds
Preneed Disclosure - ANSWER-Every cemetery authority shall present to the
survivor of the deceased who is handling the burial or cremation arrangements or the
responsible party a copy of any preneed agreement that has been signed and paid in
full, or in part, by or on behalf of the deceased and is in the possession of the
cemetery authority. Penalty three times the cost of the preneed of $1,000, whichever
is greater.
Contract Requirements - ANSWER-Must have Bureau contact info on first page of
any sale contract in 8-point boldface type
Consumer Guide - ANSWER-Must make available to consumers a copy of the
Consumer Guide to Funeral and Cemetery Purchases to anyone that requests it.
Must give a copy prior to drafting a contract.
Unlicensed Activity - ANSWER-Must have a license to act as broker/salesperson.
Cannot sue for payment unless you are licensed. Cannot pay other to perform
unless they are license. Unlicensed activity is a misdemeanor up to $5,000
Speculation - ANSWER-Salesperson cannot guarantee or represent financial profit
of reselling property. Broker may be punished if they had knowledge
Advertising - ANSWER-All advertising to include statement that they are acting as a
broker/salesperson
Broker Requirements - ANSWER-Filled out application, pass test, be a resident of
the state, has been salesperson for 2 years, surety bond of $10,000, have and
maintain definite place of business, must display sign in conspicuous place that they
are a licensed broker (5 1/2" high x 8 1/2" wide)
Salesperson Requirements - ANSWER-Fill out application, no exam, properly
qualified, no against public interest, intends to carry on business, actually engaging
in business
Displaying License - ANSWER-Licenses for broker/salesperson must be prominently
displayed in the office of the broker. Once salesperson leave employ of broker,
salesperson's license goes back to bureau.
, Certificate of Authority Application - ANSWER-Fill out application and pay fee, must
have licensed cemetery manager, investigation to be made of physical status, plans,
specs and financing
Application shall include (among others):
- Application to planning commission for a cemetery use permit
- Declaration of dedication to cemetery purposes certified by county recorder
- Endowment care trust agreement executed by the board of directors of cemetery
authority
Cemetery Inspections - ANSWER-Bureau shall inspect books, records and
premises. All areas shall be made available to bureau during regular office hours. No
prior notification is required. Minimum one inspection per year.
Cemetery Manager Designation - ANSWER-A cemetery manager shall be
designated at all times. Cemetery must notify bureau of change in designation within
10 days of effective date. Manager must hold a current, unexpired license.
Cremated Remains Disposer - ANSWER-A copy of boating and/or pilots license
must be posted if disposer is a captain and/or pilot performing the scattering. Must
post, at the place of business, the address of the location where cremated remains
are stored. Unlicensed scattering is a misdemeanor, each count charged separately
Cemetery Regulatory Charge - ANSWER-Yearly charge of $400. $8.50 for each
burial, entombment, or inurnment made during the preceding quarter she be paid to
the bureau and charges go in the Cemetery Fund
Unlicensed Operation - ANSWER-Making interments without a valid unexpired
certificate of authority is a misdemeanor and each interment shall be a separate
violation
Crematory Operations - ANSWER-No crematory shall conduct any cremations:
without a written contract, of remains more than 24 hours after delivery (unless
embalmed or refrigerated), without contractual relationship with a licensed cemetery
authority to dispose of remains not claimed within 90 days.
Sharing Cemetery Manager Conditions - ANSWER-- Common Ownership
- One cemetery designated as Main Office
- Other cemetery is within 60 miles of Main Office
- Fill out application, pay fee
- Undergo inspection
Bureau will notify applicant within 14 days of receipt whether the application is
complete and acceptable and shall make a decision within 30 days after application
is deemed complete
Cemetery Maintenance Standards - ANSWER-Every endowment care cemetery
shall have maintenance standards to ensure the property is kept in a condition so as
to prevent the cemetery's offensive deterioration, clear delineation of undeveloped
