SmartServe Exam Practice ACTUAL Exam
Questions and CORRECT Answers
What are the ways in which civil liability can arise? - CORRECT ANSWER - OLA,
LLCA, and by a court ruling
What is not allowed under a Special Occasion Permit (SOP) for a private event? - CORRECT
ANSWER - Drinking Contests, advertising the event in the local paper, admitting guests
under 19 years of age
What are the requirements under a Caterer's Endorsemetn? - CORRECT ANSWER - 1.
The catered event must be sponsored by someone other than the licence holder
2. Only the caterer's employees can sell or serve alcohol
3. Unserved alcohol must be returned to the caterer's licenced premises
What are grocery stores allowed to do?
a. Exchange alcohol purchases outside of permissable hours of sale
b. Refund alcohol purchases at any time
c. Allow customers to carry and consume alcohol anywhere within the store
d. All of the above - CORRECT ANSWER - b. Refund alcohol purchases at any time
Which of the following is true abut people with a high tolerance for alcohol?
,a. They have lower BAC levels no matter how much they drink
b. They show fewer signs of intoxication at high BAC levels
c. Their BAC rises more slowly compared to other people
d. Their bodies eliminate alcohol more quickly - CORRECT ANSWER - b. They show
fewer signs of intoxication at high BAC levels
Three women of similar size and fitness level drink four standard drinks. Who will likely have a
lower BAC?
a. Tamara, who consumes all four drinks in one hour
b. Mia, who has two drinks in the first hour and two drinks in the second hour
c. Anna who has one drink an hour over four hours
d. All three women will ahve the same BAC because they drank equal amounts - CORRECT
ANSWER - c. Anna who has one drink an hour over four hours
What is true in regards to BAC? - CORRECT ANSWER - If the alcohol content is higher
than a standard drink, BAC calculations will need to be adjusted
What procedure is most effective when refusing entry to an individual? - CORRECT
ANSWER - The most effective procedure for refusing entry to an individual is to be
pleasant, but firm while calmly stating the reasons for refusal
What would suggest a customers' identification is fake? - CORRECT ANSWER - Thicker
lamination around the photo area
, The Traffic Light System is a helpful way to:
a. Identify a designated driver
b. Decide whether to serve, slow down, or stop service to a customer
c. Monitor the number of customers in your establishment
d. Select which customers to serve first - CORRECT ANSWER - b. Decide whether to
serve, slow down, or stop service to a customer
On average, it takes approximately how many minutes for alcohol to reach the brain?
a. 30 minutes
b. 45 minutes
c. 60 minutes
d. 90 minutes - CORRECT ANSWER - a. 30 minutes
You return from a break and notice a table of customers to which you slowed service, has been
given a fresh round of drinks. What should you have done before going on break?
a. Let your manager and co-workers know you were slowing down service
b. Told the table they have had enough to drink already
Questions and CORRECT Answers
What are the ways in which civil liability can arise? - CORRECT ANSWER - OLA,
LLCA, and by a court ruling
What is not allowed under a Special Occasion Permit (SOP) for a private event? - CORRECT
ANSWER - Drinking Contests, advertising the event in the local paper, admitting guests
under 19 years of age
What are the requirements under a Caterer's Endorsemetn? - CORRECT ANSWER - 1.
The catered event must be sponsored by someone other than the licence holder
2. Only the caterer's employees can sell or serve alcohol
3. Unserved alcohol must be returned to the caterer's licenced premises
What are grocery stores allowed to do?
a. Exchange alcohol purchases outside of permissable hours of sale
b. Refund alcohol purchases at any time
c. Allow customers to carry and consume alcohol anywhere within the store
d. All of the above - CORRECT ANSWER - b. Refund alcohol purchases at any time
Which of the following is true abut people with a high tolerance for alcohol?
,a. They have lower BAC levels no matter how much they drink
b. They show fewer signs of intoxication at high BAC levels
c. Their BAC rises more slowly compared to other people
d. Their bodies eliminate alcohol more quickly - CORRECT ANSWER - b. They show
fewer signs of intoxication at high BAC levels
Three women of similar size and fitness level drink four standard drinks. Who will likely have a
lower BAC?
a. Tamara, who consumes all four drinks in one hour
b. Mia, who has two drinks in the first hour and two drinks in the second hour
c. Anna who has one drink an hour over four hours
d. All three women will ahve the same BAC because they drank equal amounts - CORRECT
ANSWER - c. Anna who has one drink an hour over four hours
What is true in regards to BAC? - CORRECT ANSWER - If the alcohol content is higher
than a standard drink, BAC calculations will need to be adjusted
What procedure is most effective when refusing entry to an individual? - CORRECT
ANSWER - The most effective procedure for refusing entry to an individual is to be
pleasant, but firm while calmly stating the reasons for refusal
What would suggest a customers' identification is fake? - CORRECT ANSWER - Thicker
lamination around the photo area
, The Traffic Light System is a helpful way to:
a. Identify a designated driver
b. Decide whether to serve, slow down, or stop service to a customer
c. Monitor the number of customers in your establishment
d. Select which customers to serve first - CORRECT ANSWER - b. Decide whether to
serve, slow down, or stop service to a customer
On average, it takes approximately how many minutes for alcohol to reach the brain?
a. 30 minutes
b. 45 minutes
c. 60 minutes
d. 90 minutes - CORRECT ANSWER - a. 30 minutes
You return from a break and notice a table of customers to which you slowed service, has been
given a fresh round of drinks. What should you have done before going on break?
a. Let your manager and co-workers know you were slowing down service
b. Told the table they have had enough to drink already
