Test Bank for Phlebotomy Simplified, 3rd Edition (Garza, 2019),
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,Table of Contents
Chapter 1 Phlebotomy Practice and Quality Assessment Basics
Chapter 2 Ethical, Legal, and Regulatory Issues
Chapter 3 Basic Medical Terminology, the Human Body, and the Cardiovascular System
Chapter 4 Safety and Infection Control
Chapter 5 Documentation, Specimen Handling, and Transportation
Chapter 6 Blood Collection Equipment
Chapter 7 Reexamination/Preanalytical Complications
Chapter 8 Venipuncture Procedures
Chapter 9 Capillary or Dermal Blood Specimens
Chapter 10 Pediatric and Geriatric Procedures
Chapter 11 Special Collections
,Chapter 1 Phlebotomy Practice and Quality Assessment Basics
Multiple Choice
1. Which of the following is an example of an internal stakeholder for phlebotomy
services?
a. Health care foundation
b. Medicare or Medicaid official
c. Physician or nurse
d. Home health agency
Correct answer: c. Physician or nurse
Rationale:
Internal stakeholders are individuals or groups within the organization who are directly involved
in its operations. A physician or nurse works within the healthcare facility and directly interacts
with phlebotomy services, making them internal stakeholders. The others listed are external
entities that interact with but are not part of the internal workings of the organization.
2. Which organization has a list of entry-level phlebotomist competencies that are addressed in
the chapter?
a. American Society of Phlebotomy Technicians (ASPT)
b. National Phlebotomy Association (NPA)
c. National Healthcareer Association (NHA)
d. National Association for Accreditation of Clinical Laboratory Sciences (NAACLS)
Correct answer: c. National Healthcareer Association (NHA)
Rationale:
The National Healthcareer Association (NHA) is responsible for developing and administering
certification exams for various allied health professions, including phlebotomy. Their Certified
Phlebotomy Technician (CPT) exam assesses the competencies required for entry-level
phlebotomists. This aligns with the competencies addressed in the chapter.
,3. What is the difference between venipuncture and dermal puncture?
a. In dermal puncture, blood is drawn from an artery.
b. In venipuncture, blood is drawn a small capillary puncture.
c. In dermal puncture, blood is drawn from the vein.
d. In venipuncture, blood is drawn from the vein.
Correct answer: d. In venipuncture, blood is drawn from the vein.
Rationale:
Venipuncture involves collecting blood by puncturing a vein, typically in the arm.
Dermal puncture (also called capillary puncture) involves collecting blood from capillaries,
usually via a fingerstick or heelstick.
4. Which of the following categories would be an inpatient setting?
a. Mobile blood-donation van
b. Acute-care hospital
c. Home health agency
d. Emergency care centers
Correct answer: b. Acute-care hospital
Rationale:
An inpatient setting is where patients are admitted and stay overnight or longer for treatment.
An acute-care hospital fits this definition because it provides care for patients requiring
hospitalization.
The other options—mobile blood-donation van, home health agency, and emergency care
centers—are all outpatient or non-hospital settings where patients are not admitted for
extended stays.
5. Which of the following is one of a phlebotomist’s clinical duties?
a. Manipulate small objects, tubes, and needles
b. Print/collate/distribute laboratory requisitions and reports
, c. Use medical terminology appropriate for patients and coworkers
d. Withdraw blood into the correct containers/tubes in the correct order
Correct answer: d. Withdraw blood into the correct containers/tubes in the correct order
Rationale:
Clinical duties refer to hands-on, patient-facing tasks related to medical care. Withdrawing
blood into the correct tubes in the correct order is a core clinical responsibility of a
phlebotomist, as it directly affects specimen integrity and test accuracy.
6. What kind of diploma is required to enter most phlebotomy programs?
a. High school or equivalent
b. Associate degree
c. Bachelor’s degree
d. Master’s degree
Correct answer: a. High school or equivalent
Rationale:
Most phlebotomy programs require a high school diploma or GED as the minimum educational
qualification for entry. Higher degrees like associate, bachelor’s, or master’s are not required to
begin training in phlebotomy.
7. How do employers provide feedback on a phlebotomist's ability to do his/her job?
a. Increased benefits
b. Performance evaluations
c. Certification examinations
d. Cost of living raises
Correct answer: b. Performance evaluations
Rationale:
Performance evaluations are formal assessments used by employers to provide feedback on an
employee’s job performance, including skills, professionalism, and areas for improvement.