ISO 9001:2015 Internal Auditor Course
– Practice Exam 2025 Questions and
Answers 100% Pass
Every organization has different processes, so there will always be some exclusions in
the ISO 9001 requirements of its QMS. T/F - ✔✔False.
Not every organization has exclusions of the ISO 9001 requirements in its QMS scope.
Top management needs to define the responsibilities for the relevant roles of the QMS
and document them. t/f - ✔✔False.
ISO 9001 doesn´t require companies to document responsibilities and authorities in the
QMS - it requires that responsibilities and authorities are assigned and communicated,
which can be done without documenting them.
Organizational knowledge can be maintained through up-to-date work instructions,
procedures, training, and so on. t/f - ✔✔True.
Organizational knowledge is the knowledge necessary for the organization to have for
the operation of its processes and to achieve conformity of products and services, and it
can be maintained by work instructions, procedures, training, etc.
COPYRIGHT © 2025 BY SOPHIA BENNETT, ALL RIGHTS RESERVED 1
, According to ISO 9001, the organization should have evidence that employees have the
appropriate training and experience by:
1. Writing a procedure that specifies the needs and actions taken for the competence
and training of the employees
2. Train all the employees at least once a year without the need of keeping any records
3. Keeping records showing that the employees really have these competences, such as
certificates, recommendations, proof of attendance at training courses, etc.
4. Writing a training plan - ✔✔3. Keeping records showing that the employees really
have these competences, such as certificates, recommendations, proof of attendance at
training courses, etc.
Methods for quality management awareness-raising include occasional email
newsletters, presentations or short online courses, discussions at meetings, and other
events/gatherings. t/f - ✔✔True
Regarding the communication with internal and external third parties, ISO 9001
requires the companies to define:
1. The needs for internal and external communication, as well as what should be
communicated and when, by and with whom it will be communicated
2. A formal format to communicate that fulfills ISO 9001 requirements
3. A mandatory procedure for communication with third parties
4. Specific quality objectives related to communication with third parties - ✔✔1. The
needs for internal and external communication, as well as what should be
communicated and when, by and with whom it will be communicated
COPYRIGHT © 2025 BY SOPHIA BENNETT, ALL RIGHTS RESERVED 2
– Practice Exam 2025 Questions and
Answers 100% Pass
Every organization has different processes, so there will always be some exclusions in
the ISO 9001 requirements of its QMS. T/F - ✔✔False.
Not every organization has exclusions of the ISO 9001 requirements in its QMS scope.
Top management needs to define the responsibilities for the relevant roles of the QMS
and document them. t/f - ✔✔False.
ISO 9001 doesn´t require companies to document responsibilities and authorities in the
QMS - it requires that responsibilities and authorities are assigned and communicated,
which can be done without documenting them.
Organizational knowledge can be maintained through up-to-date work instructions,
procedures, training, and so on. t/f - ✔✔True.
Organizational knowledge is the knowledge necessary for the organization to have for
the operation of its processes and to achieve conformity of products and services, and it
can be maintained by work instructions, procedures, training, etc.
COPYRIGHT © 2025 BY SOPHIA BENNETT, ALL RIGHTS RESERVED 1
, According to ISO 9001, the organization should have evidence that employees have the
appropriate training and experience by:
1. Writing a procedure that specifies the needs and actions taken for the competence
and training of the employees
2. Train all the employees at least once a year without the need of keeping any records
3. Keeping records showing that the employees really have these competences, such as
certificates, recommendations, proof of attendance at training courses, etc.
4. Writing a training plan - ✔✔3. Keeping records showing that the employees really
have these competences, such as certificates, recommendations, proof of attendance at
training courses, etc.
Methods for quality management awareness-raising include occasional email
newsletters, presentations or short online courses, discussions at meetings, and other
events/gatherings. t/f - ✔✔True
Regarding the communication with internal and external third parties, ISO 9001
requires the companies to define:
1. The needs for internal and external communication, as well as what should be
communicated and when, by and with whom it will be communicated
2. A formal format to communicate that fulfills ISO 9001 requirements
3. A mandatory procedure for communication with third parties
4. Specific quality objectives related to communication with third parties - ✔✔1. The
needs for internal and external communication, as well as what should be
communicated and when, by and with whom it will be communicated
COPYRIGHT © 2025 BY SOPHIA BENNETT, ALL RIGHTS RESERVED 2
