CCMA NHA Exam Questions with verified
correct detailed Answers latest update 2025
A patient tells a medical assistant that his provider's office is
incompetent, as there is no improvement in his condition. What is an
appropriate response for the assistant to make? --- correct answer ---
"I think that you feel that your treatment is not effective"
A medical assistant is preparing a community resource library. What
actions should the assistant take first? --- correct answer ---Compile a
list of community agencies
What informs should the MA enter into the appointment calendar
when scheduling a patient for a skin rash? --- correct answer ---Day
time phone number
A patient asks a medical assistant to explain the difference between a
liniment and a medicated lotion. What response should the assistant
make? --- correct answer ---"Liniments contain a higher portion of oil
than medicated lotions"
,An MA is removing sutures from a patient what has a laceration on his
left lower leg. After setting up a sterile field what actions should the
MA take? --- correct answer ---Lift the first knot away from the skin
A MA is reviewing a patients recent med. history and notes that she
has a healing fracture of the distal femur. Where in the patients body
is the injury? --- correct answer ---Just above the knee
A patient reports a bill that includes services they did not receive.
What actions should you take to reconcile these charges? --- correct
answer ---Review the days encounter forms to determine if another
patient received the services
A MA is monitoring an infant patient for microcephaly. What
describes the anthropometric measurements that the assistant should
perform? --- correct answer ---Head circumference
A MA IS FAXING A PRESCRIPTION TO A PATIENT'S PHARMACY. WHAT
ACTIONS SHOULD THE MA TAKE? --- correct answer ---Call the
pharmacy to confirm recipe of the faxed prescription
A MA is collecting health history from and older adult patient who
exhibits moderate hearing loss. What actions should you take? ---
,correct answer ---Remain within the patients view to allow lip
reading
An MA is performing spirometry testing for a pt who has shortness of
breath. What results of the spirometry test indicates a successful
maneuver? --- correct answer ---A fast and steady flow with no
variability
A medical assistant is measuring a patient's oxygen saturation with a
pulse oximeter. What actions should you take? --- correct answer ---
Check capillary refill to the patients finger
An MA is reinforcing teaching with a patient about the self
administration of insulin injection. What patient statement indicates
understanding? --- correct answer ---"I will roll the bottle between
my hands before the drawing the medication"
When performing the palpatory method for obtaining blood pressure,
what indicated the level at which an MA should inflate the cuff? ---
correct answer ---30 mm Hg above the radial pulse cessation
What items are included on the CMS-1500 claim form and indicate
medical necessity of a procedure? --- correct answer ---Diagnosis code
, A provider examines an older patient with who is disabled and has a
lesion in her arm. What referral should you anticipate from one of the
ancillary services? --- correct answer ---Home health care
An MA is determining the amount a patient will be required to pay for
a scheduled procedure that has an allowable amount of $200. The
patient had a 90/10 coinsurance and has met his deductible. What is
the total amount the patient will pay? --- correct answer ---$20 (10%
of 200 is 20)
An MA is encouraging a patient to increase her intake of insoluble
fiber to help prevent constipation and hemorrhoids. What foods
should you recommend as the best source of insoluble fiber? ---
correct answer ---Pears with skin
An MA is cleaning an exam room after assisting a proved with a
biopsy. What actions should the MA take? --- correct answer ---Hold
sharps by the blunt end to avoid a needle stick injury
A provider places an open sharps container in the linen hamper by
mistake. What is the appropriate action for the medical assistant to
correct detailed Answers latest update 2025
A patient tells a medical assistant that his provider's office is
incompetent, as there is no improvement in his condition. What is an
appropriate response for the assistant to make? --- correct answer ---
"I think that you feel that your treatment is not effective"
A medical assistant is preparing a community resource library. What
actions should the assistant take first? --- correct answer ---Compile a
list of community agencies
What informs should the MA enter into the appointment calendar
when scheduling a patient for a skin rash? --- correct answer ---Day
time phone number
A patient asks a medical assistant to explain the difference between a
liniment and a medicated lotion. What response should the assistant
make? --- correct answer ---"Liniments contain a higher portion of oil
than medicated lotions"
,An MA is removing sutures from a patient what has a laceration on his
left lower leg. After setting up a sterile field what actions should the
MA take? --- correct answer ---Lift the first knot away from the skin
A MA is reviewing a patients recent med. history and notes that she
has a healing fracture of the distal femur. Where in the patients body
is the injury? --- correct answer ---Just above the knee
A patient reports a bill that includes services they did not receive.
What actions should you take to reconcile these charges? --- correct
answer ---Review the days encounter forms to determine if another
patient received the services
A MA is monitoring an infant patient for microcephaly. What
describes the anthropometric measurements that the assistant should
perform? --- correct answer ---Head circumference
A MA IS FAXING A PRESCRIPTION TO A PATIENT'S PHARMACY. WHAT
ACTIONS SHOULD THE MA TAKE? --- correct answer ---Call the
pharmacy to confirm recipe of the faxed prescription
A MA is collecting health history from and older adult patient who
exhibits moderate hearing loss. What actions should you take? ---
,correct answer ---Remain within the patients view to allow lip
reading
An MA is performing spirometry testing for a pt who has shortness of
breath. What results of the spirometry test indicates a successful
maneuver? --- correct answer ---A fast and steady flow with no
variability
A medical assistant is measuring a patient's oxygen saturation with a
pulse oximeter. What actions should you take? --- correct answer ---
Check capillary refill to the patients finger
An MA is reinforcing teaching with a patient about the self
administration of insulin injection. What patient statement indicates
understanding? --- correct answer ---"I will roll the bottle between
my hands before the drawing the medication"
When performing the palpatory method for obtaining blood pressure,
what indicated the level at which an MA should inflate the cuff? ---
correct answer ---30 mm Hg above the radial pulse cessation
What items are included on the CMS-1500 claim form and indicate
medical necessity of a procedure? --- correct answer ---Diagnosis code
, A provider examines an older patient with who is disabled and has a
lesion in her arm. What referral should you anticipate from one of the
ancillary services? --- correct answer ---Home health care
An MA is determining the amount a patient will be required to pay for
a scheduled procedure that has an allowable amount of $200. The
patient had a 90/10 coinsurance and has met his deductible. What is
the total amount the patient will pay? --- correct answer ---$20 (10%
of 200 is 20)
An MA is encouraging a patient to increase her intake of insoluble
fiber to help prevent constipation and hemorrhoids. What foods
should you recommend as the best source of insoluble fiber? ---
correct answer ---Pears with skin
An MA is cleaning an exam room after assisting a proved with a
biopsy. What actions should the MA take? --- correct answer ---Hold
sharps by the blunt end to avoid a needle stick injury
A provider places an open sharps container in the linen hamper by
mistake. What is the appropriate action for the medical assistant to
