A basic principle at FedEx has been that quality... Ans✓✓✓ is everyone's
responsibility
A project charter provides which of the following key benefits? Ans✓✓✓ Defines
an improvement project, its team and its objectives
A SIPOC chart is typically used for which of the following reasons? Ans✓✓✓
Identify customers, suppliers, inputs, and outputs
A training plan should be implemented during the launch phase of an ABLE
project in order to Ans✓✓✓ prepare affected employees of the changes to the
process
According to QDM, value enabling activities can be used to help Ans✓✓✓ Meet a
regulatory or legal requirement
Brainstorming is primarily used for which of the following activities? Ans✓✓✓
Generating a list of ideas
Control limits in control charts? Ans✓✓✓ They are calculated by past
performance
Define TIMCWOOD Ans✓✓✓ Transportation, Inventory, Motion, Correction,
Waiting, Over producing, Over processing, and Disengagement
Define Value Ans✓✓✓ Three things are needed: