CTS PREP QUESTIONS AND ANSWERS
The HDTV aspect ratio is expressed as: - answer1.78:1
When conducting a site survey at an active construction site what should you confirm
FIRST before arriving onsite? - answerRequired PPE to be onsite.
A field service technician replaces a piece of AV equipment on the client LAN but
notices it's not getting proper IP address. What's the most likely issue? - answerThe
new piece of equipment needs to have its MAC registered.
After presenting a proposal to a client, confirming that all objections are answered and
that the final buying decision will be made at an internal meeting, what is the next step?
- answerCommunicate regularly, until a decision is made
During discussions with an Architect, a _________ may be most useful when reviewing
drawings. - answerScale
The minimum load safety rating for mounting audio visual equipment is:MAYBE -
answer5:1
When installing an audiovisual system, a user connects a laptop to an HDMI distribution
amplifier with two monitors connected. The first monitor shows the laptop screen without
any difficulty, the second monitor does not. The likely cause is - answerEDID
When surveying a room before the start of the job, which of the following is NOT
important? - answerThe color of the conference room walls
A client requires a new boardroom. The sales person and engineer are sent to the
premises to survey the facility and discuss the opportunity with the client. This process
is best described as a ____ - answerNeeds Analysis
A quick and accurate means to estimate dimensions of a commercial space during a
site inspection would be to _____? - answerCount the number of ceiling tiles in a drop
tile installation
What is NOT an example of typical safety equipment you'd have readily available for a
site visit? MAYBE - answerNOT Tools with nonslip handles
An installed audio system should be AT LEAST __________ above the ambient noise
floor. - answer25 dB
A client requires a front projection system. What drawings should be requested from the
client to select the appropriate lens? - answerreflected ceiling plans and elevations
, Which of the following is NOT an objective of training end users and support staff on the
operation of an AV system. - answerEliminate the need for a service contract
In an auditorium, sightlines for the audience viewing a screen space can be improved
by: - answerProviding staggered or stepped seating arrangements
The Architect, Engineers and Consultants are all members of the _________. -
answerDesign Team
After a site visit you realize you forgot to measure the room length. You did measure the
width as 35 feet and ceiling height as 8 feet. Knowing from other documentation that the
room's total area is 980 square feet, what might the length be? - answer28ft
A customer reports that they can't log into the web controls of an AV device. What is the
FIRST thing that you should do?MAYBE - answerNOT Tell the customer to engage their
corporate IT department
A dimmer rack with a constant load capability is powering twenty-four incandescent
lights during a stage production. The dimmer rack is running on a steady 230 VAC
supply and averaging approximately 98 amps draw. Suddenly the line voltage drops to
211 VAC. Calculate the expected amperage draw. - answer90 amps
As part of integrating your solution your client indicates that they have certain
technologies enabled on their network that allows defined and flagged traffic to reach its
source destination based upon the priority of the traffic. What does the client have
enabled on their network? MAYBE - answerNOT Access Control Lists (ACLs)
What does a Work Breakdown Structure (WBS) address? - answerProducts and
services as they relate to work done on a project
A customer reports that, after a water leak in their conference room, the projector won't
turn on. What should the service technician do FIRST? - answerInspect each system
component for water damage
An owner representative contests an invoice that was mailed after an emergency
service call which had determined the problem was "operator error". Which of the
following is *least* likely to prevent this type of misunderstanding? -
answerPredetermine that there is no need for service agreement given predicted mean
time between failure for a TV
Optimal viewing angles that can affect display location are know as ____. -
answerSightlines
The HDTV aspect ratio is expressed as: - answer1.78:1
When conducting a site survey at an active construction site what should you confirm
FIRST before arriving onsite? - answerRequired PPE to be onsite.
A field service technician replaces a piece of AV equipment on the client LAN but
notices it's not getting proper IP address. What's the most likely issue? - answerThe
new piece of equipment needs to have its MAC registered.
After presenting a proposal to a client, confirming that all objections are answered and
that the final buying decision will be made at an internal meeting, what is the next step?
- answerCommunicate regularly, until a decision is made
During discussions with an Architect, a _________ may be most useful when reviewing
drawings. - answerScale
The minimum load safety rating for mounting audio visual equipment is:MAYBE -
answer5:1
When installing an audiovisual system, a user connects a laptop to an HDMI distribution
amplifier with two monitors connected. The first monitor shows the laptop screen without
any difficulty, the second monitor does not. The likely cause is - answerEDID
When surveying a room before the start of the job, which of the following is NOT
important? - answerThe color of the conference room walls
A client requires a new boardroom. The sales person and engineer are sent to the
premises to survey the facility and discuss the opportunity with the client. This process
is best described as a ____ - answerNeeds Analysis
A quick and accurate means to estimate dimensions of a commercial space during a
site inspection would be to _____? - answerCount the number of ceiling tiles in a drop
tile installation
What is NOT an example of typical safety equipment you'd have readily available for a
site visit? MAYBE - answerNOT Tools with nonslip handles
An installed audio system should be AT LEAST __________ above the ambient noise
floor. - answer25 dB
A client requires a front projection system. What drawings should be requested from the
client to select the appropriate lens? - answerreflected ceiling plans and elevations
, Which of the following is NOT an objective of training end users and support staff on the
operation of an AV system. - answerEliminate the need for a service contract
In an auditorium, sightlines for the audience viewing a screen space can be improved
by: - answerProviding staggered or stepped seating arrangements
The Architect, Engineers and Consultants are all members of the _________. -
answerDesign Team
After a site visit you realize you forgot to measure the room length. You did measure the
width as 35 feet and ceiling height as 8 feet. Knowing from other documentation that the
room's total area is 980 square feet, what might the length be? - answer28ft
A customer reports that they can't log into the web controls of an AV device. What is the
FIRST thing that you should do?MAYBE - answerNOT Tell the customer to engage their
corporate IT department
A dimmer rack with a constant load capability is powering twenty-four incandescent
lights during a stage production. The dimmer rack is running on a steady 230 VAC
supply and averaging approximately 98 amps draw. Suddenly the line voltage drops to
211 VAC. Calculate the expected amperage draw. - answer90 amps
As part of integrating your solution your client indicates that they have certain
technologies enabled on their network that allows defined and flagged traffic to reach its
source destination based upon the priority of the traffic. What does the client have
enabled on their network? MAYBE - answerNOT Access Control Lists (ACLs)
What does a Work Breakdown Structure (WBS) address? - answerProducts and
services as they relate to work done on a project
A customer reports that, after a water leak in their conference room, the projector won't
turn on. What should the service technician do FIRST? - answerInspect each system
component for water damage
An owner representative contests an invoice that was mailed after an emergency
service call which had determined the problem was "operator error". Which of the
following is *least* likely to prevent this type of misunderstanding? -
answerPredetermine that there is no need for service agreement given predicted mean
time between failure for a TV
Optimal viewing angles that can affect display location are know as ____. -
answerSightlines
