, ETP3701 Assignment 2 (COMPLETE ANSWERS)
Semester 1 2025 ;DUE 14 April 2025; 100% TRUSTED
Complete, trusted solutions and explanations.
CASE STUDY 1
Question 1 (20)
1.1 Identify and critically discuss the types of resources that were
needed to start a Nkukhu-Box franchise give examples. (10)
To successfully start a Nkukhu Box franchise, several types of resources
are required. These resources can be categorized into human resources,
financial resources, physical resources, intellectual resources, and
social resources. Below, I’ll identify and critically discuss these
resources along with examples:
1. Human Resources
Skilled Labor: Nkukhu Box needs trained chefs, cooks, and
kitchen staff who understand how to prepare grilled chicken and
other menu items in line with the brand's standards. The staff must
also understand the specific cultural and culinary preferences of
the township demographic.
o Example: A franchise might need chefs who are familiar with
African spices and grilling techniques that cater to the local
taste in Mamelodi, ensuring the food quality aligns with
customer expectations.
Management Team: A strong management team is essential to
oversee operations, customer service, marketing, and franchise
growth. This includes store managers, financial managers, and
operational managers who can handle the day-to-day functioning
of the franchise.
Semester 1 2025 ;DUE 14 April 2025; 100% TRUSTED
Complete, trusted solutions and explanations.
CASE STUDY 1
Question 1 (20)
1.1 Identify and critically discuss the types of resources that were
needed to start a Nkukhu-Box franchise give examples. (10)
To successfully start a Nkukhu Box franchise, several types of resources
are required. These resources can be categorized into human resources,
financial resources, physical resources, intellectual resources, and
social resources. Below, I’ll identify and critically discuss these
resources along with examples:
1. Human Resources
Skilled Labor: Nkukhu Box needs trained chefs, cooks, and
kitchen staff who understand how to prepare grilled chicken and
other menu items in line with the brand's standards. The staff must
also understand the specific cultural and culinary preferences of
the township demographic.
o Example: A franchise might need chefs who are familiar with
African spices and grilling techniques that cater to the local
taste in Mamelodi, ensuring the food quality aligns with
customer expectations.
Management Team: A strong management team is essential to
oversee operations, customer service, marketing, and franchise
growth. This includes store managers, financial managers, and
operational managers who can handle the day-to-day functioning
of the franchise.
