NAB CORE ACTUAL EXAM AND GRADED A+ 2025

Staff knowledge of expected outcomes and results is directly associated with __________________. 1. Clearly communicated organizational goals 2. Motivated employees 3. Annually updated job descriptions 4. Improved compensation - Correct Ans-1. Clearly communicated organizational goals A crime that is punishable by a maximum term of imprisonment of one year is known as __________________. 1. Misdemeanor 2. Felony 3. Tort 4. Neglect - Correct Ans-1. Misdemeanor A bill is introduced in the legislature. A technique often used by the legislative committee who does not wish to embarrass the sponsor and does not want to pass the bill, is known as __________________. 1. Favorable report 2. Deferment 3. Unfavorable report 4. Veto - Correct Ans-2. Deferment An employee violates an organization policy and as a result causes a care recipient to suffer actual injury. This violation could result in a __________________. 1. Program to rectify insufficient and/or ineffective cross training 2. Penalty to the employee for ignoring the policy and guideline handbook 3. Civil lawsuit for monetary damages in the care recipient's favor 4. Comprehensive paper trail to prove guilt - Correct Ans-3. Civil lawsuit for monetary damages in the care recipient's favor Which of the following styles of leadership involves the leader simply stating what needs to be accomplished and how it will be done? 1. Laissez-faire 2. Democratic 3. Autocratic 4. Proactive - Correct Ans-1. Laissez-faire Which of the following advance directives is commonly described as appointing someone to make decisions on a care recipient's behalf? 1. Do not resuscitate 2. Living will 3. Durable power of attorney 4. Plan of care - Correct Ans-3. Durable power of attorney Team building is a key component of which management style? 1. Participatory 2. Authoritative 3. Delegative 4. Objective - Correct Ans-1. Participatory Strategic planning is best defined as an organizational process for __________________. 1. Identifying goals and objectives 2. Implementing goals to create a desired outcome 3. Making decisions that achieve compliance 4. Comparing an organization's market position to its competition - Correct Ans-1. Identifying goals and objectives The process of pricing, promoting, and distributing services that satisfy both individual and organizational objectives is known as __________________. 1. Market orientation 2. Marketing 3. Product specialization 4. Branding - Correct Ans-2. Marketing Which of the following is not a requirement of the long-term care ombudsman program? 1. Provide public agencies with information regarding problems of care recipients in healthcare organizations 2. Participate and observe the exit conference of a nursing healthcare organization survey 3. License administrators of long-term care to practice the responsibilities of their profession 4. Monitor, develop, and ensure implementation of laws governing long-term care - Correct Ans-3. License administrators of long-term care to practice the responsibilities of their profession A document that expresses a care recipient's end-of-life wishes regarding medical treatment is called a/an __________________. 1. Plan of care 2. Advance directive 3. Will and testament 4. Power of attorney - Correct Ans-2. Advance directive An arbitration agreement is a __________________. 1. Contract between a lawyer and judge that helps prevent lawsuits 2. Contract between parties agreeing to resolve disputes using a neutral third party 3. More expensive option than going to court to resolve a claim 4. More labor-intensive option than going to court to resolve a claim - Correct Ans-2. Contract between parties agreeing to resolve disputes using a neutral third party Which of the following methods of conflict resolution uses a third party who reviews the situation and makes a binding decision? 1. Litigation 2. Arbitration 3. Adjudication 4. Mediation - Correct Ans-2. Arbitration Healthcare organizations are required by law to have a governing body that __________________. 1. Has authority assigned by the administrator 2. Reports directly to the administrator, with limited authority 3. Has ultimate authority and accountability for the organization's affairs 4. Is appointed by the administrator and serves in an advisory capacity - Correct Ans-3. Has ultimate authority and accountability for the organization's affairs Because healthcare organizations can be held liable for the criminal acts of their employees, the Office of Inspector General (OIG) encourages the implementation of programs in __________________. 1. Employee education 2. Labor standards 3. Employee safety 4. Corporate compliance - Correct Ans-4. Corporate compliance A statement outlining the desired future of the organization is the __________________. 1. Vision 2. Mission 3. By-laws 4. Articles of incorporation - Correct Ans-2. Mission Care recipient satisfaction is defined as __________________. 1. A tangible measurement 2. A service that meets or exceeds expectations 3. Family and staff surveys 4. Public perception of the community - Correct Ans-2. A service that meets or exceeds expectations Respondeat superior is a legal term that means the healthcare organization __________________. 1. Must perform employee evaluations annually 2. Must respond to employee labor inquiries 3. Is responsible for providing employee liability protection 4. Is responsible for employee work errors while the employee is on duty - Correct Ans-4. Is responsible for employee work errors while the employee is on duty When determining an employer's liability for the acts of employees, it is important to ascertain __________________. 1. Personal liability 2. Civil liability 3. Qualified opinions 4. Scope of employment - Correct Ans-4. Scope of employme