ACTUAL Exam Questions and CORRECT
Answers
As a PSS you are responsible by law for everything listed below except:
A. Mandatory reporting related to abuse
B. Keeping all client information confidential
C. Meeting every need of every client
D. Carrying out reasonable and proper orders from your supervisor - CORRECT
ANSWER - C. Meeting every need of every client
Which of the below listed laws to not apply to PSS Employees?
A. Fair Labor Standard Law
B. OSHA Law
C. JACHO accreditation regulations - CORRECT ANSWER - C. JACHO accreditation
regulations
Why is it imperative that the PSS be dependable?
A. So clients do not have to wait
B. Their job is directly related to another's welfare and safety
C. Because anyone who works in healthcare should be - CORRECT ANSWER - B. Their
job is directly related to another's welfare and safety
Prioritize is... - CORRECT ANSWER - Organizing all tasks and figuring most important
related to client care and preferences
Teamwork is... - CORRECT ANSWER - Working with other staff to accomplish more
Time Management is... - CORRECT ANSWER - Preplanning tasks related to priority
, Boundaries are critical in healthcare because...
A. You shouldn't lead on a client
B. You need to be professional in your demeanor and protect yourself
C. Clients expect privacy - CORRECT ANSWER - B. You need to be professional in your
demeanor and protect yourself
The appropriate person to manage and handle a client's finances is:
A. Family
B. PSS - CORRECT ANSWER - A. Family
Why should the family manage and handle a client's finances?
A. The PSS is with the client more than the family and knows their preferences best
B. The PSS must protect themselves from liability related to money
C. The family always needs to know how much money a consumer has - CORRECT
ANSWER - B. The PSS must protect themselves from liability related to money
You must dress ____________________ for clients to take you seriously
A. Up
B. Professionally
C. With the style - CORRECT ANSWER - B. Professionally
Which of the following items would the PSS recommend the client have someone else do?
A. Go Grocery shopping
B. Pick up a prescription
C. Write a will
D. assist the cognitively unimpaired person in paying their phone bill - CORRECT
ANSWER - C. Write a will