m m m m m
m (Verified Answers) m
1. A business sells appliances to individual customers. To increase revenue,the owner is rev
m m m m m m m m m m m m m m
ising the business strategy to also sell directly to retailers.
m m m m m m m m m
How will the purchase decisions of these retailers differ from the purchasedecisions of i
m m m m m m m m m m m m m m
ndividual consumers? m
--Purchase decisions of consumers require longer time frames.
m m m m m m m
--Purchase decisions of retailers require fewer decision makers.
m m m m m m m
--Purchase decisions of retailers require more complex decisions.
m m m m m m m
--Purchase decisions of consumers require detailed specifications. ANSPur-
m m m m m m m
chase decisions of retailers require more complex decisions.
m m m m m m m m
33. business to business marketing
m m m m
2. A gas station owner has decided to add a fresh fruit stand to the con-
m m m m m m m m m m m m m m m
m venience store. Because the owner does not want to rely too heavily on a limited numb
m m m m m m m m m m m m m m m
er of suppliers, the owner is considering obtaining the fruit from several local farmers.
m m m m m m m m m m m m m
What type of influence is impacting the owner's purchase decision?
m m m m m m m m m
1m/m21
,--Intrapersonal
--Interpersonal
--Environmental
--Organizational ANSOrganizational m
34. business to business marketing
m m m m
3. Which interpersonal role do children have in a family's consumer behav- ior?
m m m m m m m m m m m m
--They reinforce autonomy.
m m
--They create societal opinion leaders.
m m m m
--They reinforce the gender normative roles.
m m m m m
--
They can make the decisions more collaborative. ANSThey can make thedecisions more c
m m m m m m m m m m m m m
ollaborative.
27. consumer behavior
m m
4. Which interpersonal factor will greatly influence a family's decision to buy a new car?
m m m m m m m m m m m m m m
2m/m21
,--Motive
--Attitude
--Self-concept
--Social status ANSSocial status
m m m
28. consumer behavior
m m
5. Consumers' ideal selves provide a personal set of objectives that drive buying behavior
m m m m m m m m m m m m m
What impact does appealing to the ideal self have on consumers' purchasing behavior?
m m m m m m m m m m m m
--It aligns with individual aspirations.
m m m m
--It creates a sense of psychological closure.
m m m m m m
--It satisfies a feeling of belonging.
m m m m m
--
It provides consumers with the motivation to be regular buyers. ANSIt alignswith individ
m m m m m m m m m m m m m
ual aspirations.
m
29. consumer behavior
m m
6. Classify each example as either a low-involvement or a high-
m m m m m m m m m m
involvement purchase decision. m m
Answer options may be used more than once or not at all. Select your answers fro
m m m m m m m m m m m m m m m
m the pull-down list.
m m m
3m/m21
, milk cer m
eal lapt m
op jewelm
ry
home furnishings: lowlow
m m m
high
m hig
h him
gh
30. consumer behavior
m m
4m/m21