The purpose of the is to exchange information in order to
illuminate and solve problems, promote growth, and plan strategies or
actions aimed at improving peoples quality of life. correct answersinterview
GIM: During this stage you must be able to communicate to establish a
relationship. correct answersengagement
GIM: During this stage you must talk & relate to other individuals
effectively to solicit enough information about the issue or problem
involved to initiate positive change. correct answersassessment
GIM: This stage involves working collaboratively with the client to
establish plan of action. correct answersplanning
GIM: This stage involves working with others in environments to achieve
goals (communicate to help problem solve, focus, motivate, encourage, and
confront) correct answersimplementation
GIM: During this stage you must communicate with client & others to
help assess progress towards goals. correct answersevaluation
GIM: This stage involves ending relationships in a considerate, planned,
& positive manner. correct answerstermination
GIM: During this stage you solicit information regarding how planned change
goals have been maintained. correct answersfollow-up
means openness & willingness to engage in
conversation, good self-esteem, interest, respect. correct answersMaking
eye contact
means anxious, low self-esteem,
disinterest, dishonesty. correct answersAvoiding eye contact
This conveys concentration, uncertainty/confusion, and
concern. correct answersfurrowed brow
This can convey pleasure or warmth, but also defiance or
disrespect. correct answerssmile
This conveys surprise or sudden interest. correct answersraising
eyebrows
, It is best to face the client at a degree angle. correct answers90
This conveys interest. correct answersleaning slightly forward
This can convey defensiveness & being closed to communication, or
discomfort. correct answerscrossed arms
This can convey openness. correct answersrelaxed,
uncrossed arms How one views themselves. correct
answersself-concept
This exists when the social worker responds in ways that help clients
feel safe & accepted (displaying human caring). correct
answerswarmth
Being in tune with, & understanding the client's inner experience &
situation & conveying this to the client. correct answersempathy
This means being one's self, being real, "speaking from the heart." What
you say and what you do matches. correct answersgenuineness
This exists when a social worker believes a client has inherent worth &
treats them with regardless of past deeds and/or present appearances.
correct answersunconditional positive regard
Non-Condemning, not making moral judgements. You can make mental
judgements (decisions) about a client's behavior, but discuss it in a
factual, objective manner. correct answersnonjudgmental
Each individual's right to make his or her own decisions. correct
answersself determination
The process of increasing personal, interpersonal, or political power so that
individuals can take action to improve their life situations. correct
answersempowerment
A common social work approach. Be attuned to, & start with what the
client brings to you. For example, if the client is angry you need to start
with that. correct answers"Starting Where the Client Is"
Clearly ask for information and end in a question mark. correct
answersdirect questions
Ask questions without seeming to; making a statement that needs a
response. correct answersindirect questions
These questions seek simple yes or no answers. correct
answersclosed-ended questions