SOWK 286 - Final Exam
What is reviewing the process and how do you do it effectively? correct
answersThis involves a summary of what has occurred between you and
the clients during the time of working together. Reviewing the process may
be useful and beneficial when the progress has been modest. You might
encourage the client to share significant moments or thoughts about your
relationship with them.
Discuss sharing ending feelings from both the client and the social worker's
perspective correct answers- Clients may experience several emotional
responses as they end their relationship with you: anger, sadness, loss, fear,
guilt, rejection, ambivalence, gratitude, and affection. Clients may hesitate to
express their emotions freely at this time. If they conclude the relationship
without sharing some of these feelings, they may experience a sense of
incompleteness.
-Social workers, of course, also experience various feelings as we end our
working relationships with clients. You may have spent several weeks or
months with a person, a couple, a family, or a group. During your work
together, a client may have shared painful emotions, discussed poignant
issues, or made significant progress. Despite your professional status and
commitment to an ethical code, you are also human
What are the 6 steps to accomplishing termination? correct answers-
Initiate, discuss, and agree on termination
- Deal with feelings
- Evaluate the overall helping process
- Discuss maintaining gains, dealing with setbacks, and handling future
problems
- Leave the door open
- Skillfully manage the final session
How and when do we prepare for termination? correct answers- Clients
goals have been achieved
- Clients cannot have any more sessions (insurance)
- Clients have gotten the most that they will get out of the helping
process
- Clients are ready to function on their own
- Clients are referred to other helpers
- Clients decide to stop coming
- The helping process is no long productive
Describe final evaluating and what it accomplishes correct answersThe
worker needs time for review and evaluation to absorb some of the less
obvious aspects, evaluating is the responsibility of the interviewer and we
bring in the insights of the client (making a plan together)
, What are some considerations for interviewing mandated or resistant
clients? correct answers- Be aware of your attitude toward this group of
interviewees
- Understand your relationship with and obligations to the agency
-Know the requirements and limits of the mandate imposed on the
interviewee by the referring agency
- Manifest the basic attitudes and approaches that make for establishing a
positive
relationship
-Warmth and respect communicate an empathetic understanding of
the negative feelings the interviewees bring
- Seek in respect and extend the negotiable freedoms of choice
available to the
interviewee within the limitations of the mandate
-Actively explore with interviewees what help they might be interested in
accepting from the agency can provide and the interviewee is interested in
accepting
- Communicate a sense of hope that although the initial contact is imposed,
such
relationships can effect positive change
How do you use modeling in interviewing? correct answers- Interviewers
support, praise, and reinforce both interviewees' recognition of the harm
done as a result of the action in question and expressions in interest in
programs that deal with those problems
- Or modeling negative behavior if they do not see it as a negative
- Taking on the persona of what the interviewer wants the interviewee to
take on
What considerations are involved in selecting an interpreter? correct
answers- Do not ask a family member to interpret
- Don't ask someone from their own community to interpret
- Don't use children to interpret
- Another staff member
What should happen between the interpreter and the interviewer prior to
the interview? correct answersBrief the interpreter ahead of time
- Explain the purpose of the meeting
- Discuss the interpreter's role and go over any materials that will be used
Allow for enough time for the interpreting
session Arrange the seating
Introduce everyone present at the meeting
and explain roles
Discuss conversational dynamics when using an interpreter - how do you
facilitate building rapport? What are other considerations that would support
a successful interpreted interview? correct answers- Speak in first person so
that there is no distance between client and social worker
- Avoid excessive use of jargon or slang
- Avoid use of double negative, passive voice, or ambiguous language
- Explain any technical terms that MUST be used
What is reviewing the process and how do you do it effectively? correct
answersThis involves a summary of what has occurred between you and
the clients during the time of working together. Reviewing the process may
be useful and beneficial when the progress has been modest. You might
encourage the client to share significant moments or thoughts about your
relationship with them.
Discuss sharing ending feelings from both the client and the social worker's
perspective correct answers- Clients may experience several emotional
responses as they end their relationship with you: anger, sadness, loss, fear,
guilt, rejection, ambivalence, gratitude, and affection. Clients may hesitate to
express their emotions freely at this time. If they conclude the relationship
without sharing some of these feelings, they may experience a sense of
incompleteness.
-Social workers, of course, also experience various feelings as we end our
working relationships with clients. You may have spent several weeks or
months with a person, a couple, a family, or a group. During your work
together, a client may have shared painful emotions, discussed poignant
issues, or made significant progress. Despite your professional status and
commitment to an ethical code, you are also human
What are the 6 steps to accomplishing termination? correct answers-
Initiate, discuss, and agree on termination
- Deal with feelings
- Evaluate the overall helping process
- Discuss maintaining gains, dealing with setbacks, and handling future
problems
- Leave the door open
- Skillfully manage the final session
How and when do we prepare for termination? correct answers- Clients
goals have been achieved
- Clients cannot have any more sessions (insurance)
- Clients have gotten the most that they will get out of the helping
process
- Clients are ready to function on their own
- Clients are referred to other helpers
- Clients decide to stop coming
- The helping process is no long productive
Describe final evaluating and what it accomplishes correct answersThe
worker needs time for review and evaluation to absorb some of the less
obvious aspects, evaluating is the responsibility of the interviewer and we
bring in the insights of the client (making a plan together)
, What are some considerations for interviewing mandated or resistant
clients? correct answers- Be aware of your attitude toward this group of
interviewees
- Understand your relationship with and obligations to the agency
-Know the requirements and limits of the mandate imposed on the
interviewee by the referring agency
- Manifest the basic attitudes and approaches that make for establishing a
positive
relationship
-Warmth and respect communicate an empathetic understanding of
the negative feelings the interviewees bring
- Seek in respect and extend the negotiable freedoms of choice
available to the
interviewee within the limitations of the mandate
-Actively explore with interviewees what help they might be interested in
accepting from the agency can provide and the interviewee is interested in
accepting
- Communicate a sense of hope that although the initial contact is imposed,
such
relationships can effect positive change
How do you use modeling in interviewing? correct answers- Interviewers
support, praise, and reinforce both interviewees' recognition of the harm
done as a result of the action in question and expressions in interest in
programs that deal with those problems
- Or modeling negative behavior if they do not see it as a negative
- Taking on the persona of what the interviewer wants the interviewee to
take on
What considerations are involved in selecting an interpreter? correct
answers- Do not ask a family member to interpret
- Don't ask someone from their own community to interpret
- Don't use children to interpret
- Another staff member
What should happen between the interpreter and the interviewer prior to
the interview? correct answersBrief the interpreter ahead of time
- Explain the purpose of the meeting
- Discuss the interpreter's role and go over any materials that will be used
Allow for enough time for the interpreting
session Arrange the seating
Introduce everyone present at the meeting
and explain roles
Discuss conversational dynamics when using an interpreter - how do you
facilitate building rapport? What are other considerations that would support
a successful interpreted interview? correct answers- Speak in first person so
that there is no distance between client and social worker
- Avoid excessive use of jargon or slang
- Avoid use of double negative, passive voice, or ambiguous language
- Explain any technical terms that MUST be used
