MIS 200 Exam 3 Greg Cottrell |88
Questions and Answers
Order to Cash - -The process of selling goods or services and collecting
revenue for them
- Procure to Pay - -The process of ordering goods or services and paying for
them
- Make to Stock/Make to Order - -The process of manufacturing goods either
based on forecasts or based on orders
- Functional Areas in Order to Cash - -Sales and marketing
Accounting and Finance
Manufacturing and operations
- Functional Areas in Procure to Pay - -Supply Chain management
Accounting and finance
Manufacturing and operations
- Core organizational activities - -Inbound logistics
Operations and manufacturing
Outbound logistics
Marketing and sales
Customer service
- Support organizational activities - -Administration
Firm infrastructure
Human Resources
Technology development
Procurement
- Standalone Systems - -When each dept. has their own system that is not
designed to interact with other systems
- Enterprise systems - -All departments share one system
-more efficient
-no data duplication
-wide spread info integration
- Packaged software - -Written by third parties for the needs of many users
- Vanilla system - -"As it comes" systems with no modifications or
customizations
, -a form of packaged software
- Customized system - -Customized to meet the needs of individual
organizations
- often more expensive
- Business process management (BPM) - -Based on the notion that radical
redesign of an organization or IS is necessary to lower costs and increase
quality
- BPM Steps - -1. Develop a vision
2. Identify critical processes
3. Understand and measure existing processes
4. Identify ways to improve system
5. Design and implement new processes
- Custom Software - -Often developed by contractors, designed for a
specific organization.
-can be costly to create and maintain
- Enterprise resource planning (EPR) - -Software used to organize day to day
activities
- ERP Componentts - -Financial management, operations management,
human resource management
- ERP Installations - -Configurations is needed because the ERP system
needs to reflect the way business and operations are done
- ERP Controls - -Centralized or decentralized across business units
- ERP Limitations - -- require organizations to change their business
processes
-Once implemented, a company is locked in
-Difficult and costly to make future changes
-Modifications are costly
- Keys to ERP Success - --secure executive sponsorship
-outside expert help
-training users
-multidisciplinary approach to implementations
-evolve implementation
- IT Business Case - -A system that delivers two different kinds of answers
for an IT acquisition
-outlines the value or feasibility of investing in an IT initiative
Questions and Answers
Order to Cash - -The process of selling goods or services and collecting
revenue for them
- Procure to Pay - -The process of ordering goods or services and paying for
them
- Make to Stock/Make to Order - -The process of manufacturing goods either
based on forecasts or based on orders
- Functional Areas in Order to Cash - -Sales and marketing
Accounting and Finance
Manufacturing and operations
- Functional Areas in Procure to Pay - -Supply Chain management
Accounting and finance
Manufacturing and operations
- Core organizational activities - -Inbound logistics
Operations and manufacturing
Outbound logistics
Marketing and sales
Customer service
- Support organizational activities - -Administration
Firm infrastructure
Human Resources
Technology development
Procurement
- Standalone Systems - -When each dept. has their own system that is not
designed to interact with other systems
- Enterprise systems - -All departments share one system
-more efficient
-no data duplication
-wide spread info integration
- Packaged software - -Written by third parties for the needs of many users
- Vanilla system - -"As it comes" systems with no modifications or
customizations
, -a form of packaged software
- Customized system - -Customized to meet the needs of individual
organizations
- often more expensive
- Business process management (BPM) - -Based on the notion that radical
redesign of an organization or IS is necessary to lower costs and increase
quality
- BPM Steps - -1. Develop a vision
2. Identify critical processes
3. Understand and measure existing processes
4. Identify ways to improve system
5. Design and implement new processes
- Custom Software - -Often developed by contractors, designed for a
specific organization.
-can be costly to create and maintain
- Enterprise resource planning (EPR) - -Software used to organize day to day
activities
- ERP Componentts - -Financial management, operations management,
human resource management
- ERP Installations - -Configurations is needed because the ERP system
needs to reflect the way business and operations are done
- ERP Controls - -Centralized or decentralized across business units
- ERP Limitations - -- require organizations to change their business
processes
-Once implemented, a company is locked in
-Difficult and costly to make future changes
-Modifications are costly
- Keys to ERP Success - --secure executive sponsorship
-outside expert help
-training users
-multidisciplinary approach to implementations
-evolve implementation
- IT Business Case - -A system that delivers two different kinds of answers
for an IT acquisition
-outlines the value or feasibility of investing in an IT initiative
