MIS 200 Exam 3 UA Tian |118 Q’s and
A’s
________ is the use of information technology to support the sharing of
content among networks of users. - -Social Media
- A ________ is an information system that supports the sharing of content
among networks of users. - -social media information system (SIMS)
- Social media (SM) communities differ from communities in the past
because SM communities are ________. - -formed based on mutual interests
- A(n) ________ is an inducement to social media users for passing
communications along through different tiers of communities in social media.
- -viral hook
- Social ________ provide platforms that enable the creation of social
networks or social relationships among people with common interests. - -
media providers
- Social media (SM) providers host the SM presence using ________ in the
cloud. - -elastic servers
- Which of the following social media (SM) providers has the largest number
of users? - -Facebook
- Alisha's startup has another record month. She posts pictures of her best-
selling handbag to Facebook and Instagram. Her friends and customers leave
her positive comments. Alisha's post and her friends' comments are an
example of ________. - -content data
- The storage of ________ differentiates social media information systems
(SMIS) from website applications. - -connection data
- ________ activities are supported by structured process. - -operations and
manufacturing
- Which of the following statements is true about social CRM? - -each
customer crafts his or her own relationship with the company
- Marco recently bought a smartphone from Bluetex, a leading electronics
company. He was very disappointed with the low battery backup of the
phone and posted his reviews on Facebook. Steve, one of Marco's friends,
had a similar experience with Bluetex, and he added to Marco's negative
, comments about the product. The primary risk Bluetex faces in this situation
is the ________. - -loss of control
- Which of the following is a significant risk of using social media for inbound
and outbound logistics? - -loss of privacy
- Worn-In Shoes is planning to launch its new range of trekking shoes. It has
invited customers and trekking enthusiasts on its Facebook page to give
suggestions about the features of the new product. The suggested features
would then be used to manufacture customized trekking shoes. In this
scenario, Worn-In Shoes is practicing ________. - -crowdsourcing
- Which of the following is a risk associated with using social media in
human resources to form conclusions about employees? - -possibility of
error on the site
- Which of the following terms refers to the investment of resources for
future profit? - -capital
- ________ is the investment in social relations with the expectation of returns
in the marketplace. - -social capital
- Sasha spends considerable time and money getting a project management
certification. In this example, Sasha invests in ________. - -human capital
- Anthony is in his senior year of college. He spends time creating a LinkedIn
page so recruiters can more easily find him. He also goes to the university
sponsored "meet the firms" nights to become more acquainted with people
in the corporate world. In this scenario, Anthony is investing in his ________. -
-social capital
- Social media is static in nature, and its process flow can be designed
initially by the organizations. - -false
- Organizations such as Facebook, LinkedIn, and Twitter are termed social
media __________, since they provide the platforms that enable the creation
of social networks. - -providers
- Social media data consists of two components: __________. - -content and
connection
- __________ enables the relationship between customers and organizations
to emerge in a dynamic process as both parties create and process content. -
-social CRM
A’s
________ is the use of information technology to support the sharing of
content among networks of users. - -Social Media
- A ________ is an information system that supports the sharing of content
among networks of users. - -social media information system (SIMS)
- Social media (SM) communities differ from communities in the past
because SM communities are ________. - -formed based on mutual interests
- A(n) ________ is an inducement to social media users for passing
communications along through different tiers of communities in social media.
- -viral hook
- Social ________ provide platforms that enable the creation of social
networks or social relationships among people with common interests. - -
media providers
- Social media (SM) providers host the SM presence using ________ in the
cloud. - -elastic servers
- Which of the following social media (SM) providers has the largest number
of users? - -Facebook
- Alisha's startup has another record month. She posts pictures of her best-
selling handbag to Facebook and Instagram. Her friends and customers leave
her positive comments. Alisha's post and her friends' comments are an
example of ________. - -content data
- The storage of ________ differentiates social media information systems
(SMIS) from website applications. - -connection data
- ________ activities are supported by structured process. - -operations and
manufacturing
- Which of the following statements is true about social CRM? - -each
customer crafts his or her own relationship with the company
- Marco recently bought a smartphone from Bluetex, a leading electronics
company. He was very disappointed with the low battery backup of the
phone and posted his reviews on Facebook. Steve, one of Marco's friends,
had a similar experience with Bluetex, and he added to Marco's negative
, comments about the product. The primary risk Bluetex faces in this situation
is the ________. - -loss of control
- Which of the following is a significant risk of using social media for inbound
and outbound logistics? - -loss of privacy
- Worn-In Shoes is planning to launch its new range of trekking shoes. It has
invited customers and trekking enthusiasts on its Facebook page to give
suggestions about the features of the new product. The suggested features
would then be used to manufacture customized trekking shoes. In this
scenario, Worn-In Shoes is practicing ________. - -crowdsourcing
- Which of the following is a risk associated with using social media in
human resources to form conclusions about employees? - -possibility of
error on the site
- Which of the following terms refers to the investment of resources for
future profit? - -capital
- ________ is the investment in social relations with the expectation of returns
in the marketplace. - -social capital
- Sasha spends considerable time and money getting a project management
certification. In this example, Sasha invests in ________. - -human capital
- Anthony is in his senior year of college. He spends time creating a LinkedIn
page so recruiters can more easily find him. He also goes to the university
sponsored "meet the firms" nights to become more acquainted with people
in the corporate world. In this scenario, Anthony is investing in his ________. -
-social capital
- Social media is static in nature, and its process flow can be designed
initially by the organizations. - -false
- Organizations such as Facebook, LinkedIn, and Twitter are termed social
media __________, since they provide the platforms that enable the creation
of social networks. - -providers
- Social media data consists of two components: __________. - -content and
connection
- __________ enables the relationship between customers and organizations
to emerge in a dynamic process as both parties create and process content. -
-social CRM
