HROB 2090 FINAL REVISION| QUESTION
WITH 100% CORRECT ANSWERS
Grapevine - ✔️✔️is the informal communication network that exists in any organization
Pros of the grapevine - ✔️✔️Pros and cons of the grape vine
Pros:
- keeps employees informed about organizational matters, such as job security
- provides a test of employee reactions to proposed changes without making formal
commitments
- managers sometimes "leak" ideas down the grapevine to probe their potential acceptance
- if the grapevine information extends outside the organization, it can serve as a potent informal
recruiting source
Cons of The Grapevine - ✔️✔️cons:
- Rumours: An unverified belief that is in general circulation
Jargon - ✔️✔️Specialized language used by job holders or members of particular occupations or
organizations.
Body language - ✔️✔️Non- verbal communication by means of a sender's bodily motions, facial
expressions, or physical location
Gender differences in communication - ✔️✔️1. Getting credit: men are more likely to express
about something good that they have done
2. Confidence and boasting: men tend to be more boastful about themselves
3. Asking questions: women are more likely to ask questions because when men ask they are put
down one-position and reflect negatively on it
4. Apologies: women will often say "I'm sorry" because for them it is a ritual that is used to build
rapport. Men see apologies as a weakness
Power - ✔️✔️capacity to influence others who are in a state of dependence
Legitimate power - ✔️✔️derived from a person's position or job
, Reward power - ✔️✔️derived from the ability to provide positive outcomes and prevent negative
outcomes
Coercive power - ✔️✔️derived from the use of punishment and threat
Referent power - ✔️✔️derived from being well liked by others
Expert power - ✔️✔️having special information or expertise that is valued by an organization
Empowerment - ✔️✔️giving people authority, opportunity, and motivation to take initiative and
solve organizational problems
Piece-Rate - ✔️✔️a pay system in which individuals are paid a sum per unit of production
Merit Pay Plans - ✔️✔️systems that attempt to link pay to performance on white collar jobs.
Profit Sharing - ✔️✔️when a company turns profits, some of it is returned to the employees in the
form of a cash bonus or retirement supplement
Employee Stock Ownership Programs - ✔️✔️incentive plans that allow employees to own stakes
in the business. This attracts and retains as well as motivates employees.
Skill Based Pay - ✔️✔️people are payed by the amount of skills they've acquired.
Gainsharing - ✔️✔️gains made by the company are shared with the employees, etc when
production becomes more efficient the profits are shared with employees.
Job Design - ✔️✔️refers to structure, content and configuration of a person's work tasks and roles.
Job Scope - ✔️✔️the breadth and depth of the job
Breadth - ✔️✔️the number of different activities performed on a job.
Depth - ✔️✔️the degree of discretion or control a worker has over how work tasks are completed.
Job Rotation - ✔️✔️rotating employees to different tasks and jobs in an organization
J. Richard Hackman and Greg Oldham: Job Characteristics Model - ✔️✔️1. Skill Variety
2. Autonomy
3. Task significance
4. Task identity
5. Job feedback
WITH 100% CORRECT ANSWERS
Grapevine - ✔️✔️is the informal communication network that exists in any organization
Pros of the grapevine - ✔️✔️Pros and cons of the grape vine
Pros:
- keeps employees informed about organizational matters, such as job security
- provides a test of employee reactions to proposed changes without making formal
commitments
- managers sometimes "leak" ideas down the grapevine to probe their potential acceptance
- if the grapevine information extends outside the organization, it can serve as a potent informal
recruiting source
Cons of The Grapevine - ✔️✔️cons:
- Rumours: An unverified belief that is in general circulation
Jargon - ✔️✔️Specialized language used by job holders or members of particular occupations or
organizations.
Body language - ✔️✔️Non- verbal communication by means of a sender's bodily motions, facial
expressions, or physical location
Gender differences in communication - ✔️✔️1. Getting credit: men are more likely to express
about something good that they have done
2. Confidence and boasting: men tend to be more boastful about themselves
3. Asking questions: women are more likely to ask questions because when men ask they are put
down one-position and reflect negatively on it
4. Apologies: women will often say "I'm sorry" because for them it is a ritual that is used to build
rapport. Men see apologies as a weakness
Power - ✔️✔️capacity to influence others who are in a state of dependence
Legitimate power - ✔️✔️derived from a person's position or job
, Reward power - ✔️✔️derived from the ability to provide positive outcomes and prevent negative
outcomes
Coercive power - ✔️✔️derived from the use of punishment and threat
Referent power - ✔️✔️derived from being well liked by others
Expert power - ✔️✔️having special information or expertise that is valued by an organization
Empowerment - ✔️✔️giving people authority, opportunity, and motivation to take initiative and
solve organizational problems
Piece-Rate - ✔️✔️a pay system in which individuals are paid a sum per unit of production
Merit Pay Plans - ✔️✔️systems that attempt to link pay to performance on white collar jobs.
Profit Sharing - ✔️✔️when a company turns profits, some of it is returned to the employees in the
form of a cash bonus or retirement supplement
Employee Stock Ownership Programs - ✔️✔️incentive plans that allow employees to own stakes
in the business. This attracts and retains as well as motivates employees.
Skill Based Pay - ✔️✔️people are payed by the amount of skills they've acquired.
Gainsharing - ✔️✔️gains made by the company are shared with the employees, etc when
production becomes more efficient the profits are shared with employees.
Job Design - ✔️✔️refers to structure, content and configuration of a person's work tasks and roles.
Job Scope - ✔️✔️the breadth and depth of the job
Breadth - ✔️✔️the number of different activities performed on a job.
Depth - ✔️✔️the degree of discretion or control a worker has over how work tasks are completed.
Job Rotation - ✔️✔️rotating employees to different tasks and jobs in an organization
J. Richard Hackman and Greg Oldham: Job Characteristics Model - ✔️✔️1. Skill Variety
2. Autonomy
3. Task significance
4. Task identity
5. Job feedback
