SOWK Final Exam
Professional activity of helping individuals, groups, or communities
enhance or restore their capacity for social functioning and creating
societal conditions favorable to this goal correct answersSocial work
A nation's system of programs, benefits, and services that help people
meet those social, economic, educational and health needs that are
fundamental to the maintenance of society correct answersSocial
welfare
Relationship between Social Work & Social Welfare correct
answersSocial welfare encompasses social work
While the term social welfare refers more generally to the well-being of
groups and individuals as well as the system of social service delivery, the
term social work refers more specifically to the professional practice of
delivering these social services
*Strengths perspective (five primary underlying principles)*
What is this? correct answers• Every has strengths (individual,
group, community, etc.)
• Trauma, etc. may be injurious but may also be a source of
challenge and opportunity
• Assume you do NOT know the upper limits of client's capacity to
grow and change
*• Best serve clients by collaborating*
• Every environment is full of resources
Have to take into account everything about a person; focus on client as a
person, not just to solve the problem
Person-in-environment correct answers• Environmental and historical
context
o Culture
o Historic time
• Multiple system levels
o Assessment
o Intervention
♣ Micro
♣ Mezzo
♣ Macro
BASW correct answers• BSW/BASW (at CNU) is entry-level degree
o Generalist social work
o Field work
,MSW correct answers• MSW provides advanced, specialized training
o Specialization
o Advanced standing
Regulations of Social Work: correct answers• Licensing is conducted by
each state
• Licensing more rigorous than credentialing in terms of requirements and
enforcement
• Needed for:
o Consumer protection
o Professional standards and quality control
o Third party payments
Social Work Roles: correct
answersCounselor Educator
Broker
Mobilizer
Mediator
Facilitator
Advocate
Case
Manager
Supervisor
Manager
3M, 2C, E, B,
F, A, S
Counselor
correct
answers•
Guidance
• Assist in
planned
change
process
• Emotional
support
o No matter
what role
you go into,
you will be a
counselor to
some extent
Educator
correct
answers•
Gives
information
• Teaches
skills
Broker
correct
, *Advocate* correct answers• Speak out on behalf of clients
• Promote fair and equitable treatment
• Gain needed resources
*Case Manager* correct answers• Coordinates needed services
• Coordinates various agencies, organizations, facilities
• For more long-term issues, not for stuff w/ start and end (foster care,
etc.)
Supervisor correct answers• Direct, coordinate, enhance and evaluate
on-the-job performance
• Held accountable for employees' work
Manager correct answers• Supervises supervisors
• Administrative responsibility
Planned change process correct answers- Engagement
- Exploration
- Assessment
- Planning & Implementation
- Evaluation & Termination
Engagement correct answers• Establish relationship
• Trust
• Empathy
• Cultural competence
Interpersonal & clinical skills
• Communication active listening
• Assessment
o Data gathering
o Eco-systems
*Exploration* correct answers(getting to know the client still building
relationship w/ client)
• Questions
• Person-in-environment
• Multiple sources
• Cultural competence
Interpersonal & clinical skills
• Communication
• Open/closed ended questions
• Empathy and Active listening
Professional activity of helping individuals, groups, or communities
enhance or restore their capacity for social functioning and creating
societal conditions favorable to this goal correct answersSocial work
A nation's system of programs, benefits, and services that help people
meet those social, economic, educational and health needs that are
fundamental to the maintenance of society correct answersSocial
welfare
Relationship between Social Work & Social Welfare correct
answersSocial welfare encompasses social work
While the term social welfare refers more generally to the well-being of
groups and individuals as well as the system of social service delivery, the
term social work refers more specifically to the professional practice of
delivering these social services
*Strengths perspective (five primary underlying principles)*
What is this? correct answers• Every has strengths (individual,
group, community, etc.)
• Trauma, etc. may be injurious but may also be a source of
challenge and opportunity
• Assume you do NOT know the upper limits of client's capacity to
grow and change
*• Best serve clients by collaborating*
• Every environment is full of resources
Have to take into account everything about a person; focus on client as a
person, not just to solve the problem
Person-in-environment correct answers• Environmental and historical
context
o Culture
o Historic time
• Multiple system levels
o Assessment
o Intervention
♣ Micro
♣ Mezzo
♣ Macro
BASW correct answers• BSW/BASW (at CNU) is entry-level degree
o Generalist social work
o Field work
,MSW correct answers• MSW provides advanced, specialized training
o Specialization
o Advanced standing
Regulations of Social Work: correct answers• Licensing is conducted by
each state
• Licensing more rigorous than credentialing in terms of requirements and
enforcement
• Needed for:
o Consumer protection
o Professional standards and quality control
o Third party payments
Social Work Roles: correct
answersCounselor Educator
Broker
Mobilizer
Mediator
Facilitator
Advocate
Case
Manager
Supervisor
Manager
3M, 2C, E, B,
F, A, S
Counselor
correct
answers•
Guidance
• Assist in
planned
change
process
• Emotional
support
o No matter
what role
you go into,
you will be a
counselor to
some extent
Educator
correct
answers•
Gives
information
• Teaches
skills
Broker
correct
, *Advocate* correct answers• Speak out on behalf of clients
• Promote fair and equitable treatment
• Gain needed resources
*Case Manager* correct answers• Coordinates needed services
• Coordinates various agencies, organizations, facilities
• For more long-term issues, not for stuff w/ start and end (foster care,
etc.)
Supervisor correct answers• Direct, coordinate, enhance and evaluate
on-the-job performance
• Held accountable for employees' work
Manager correct answers• Supervises supervisors
• Administrative responsibility
Planned change process correct answers- Engagement
- Exploration
- Assessment
- Planning & Implementation
- Evaluation & Termination
Engagement correct answers• Establish relationship
• Trust
• Empathy
• Cultural competence
Interpersonal & clinical skills
• Communication active listening
• Assessment
o Data gathering
o Eco-systems
*Exploration* correct answers(getting to know the client still building
relationship w/ client)
• Questions
• Person-in-environment
• Multiple sources
• Cultural competence
Interpersonal & clinical skills
• Communication
• Open/closed ended questions
• Empathy and Active listening
