A nurse is caring for a client who states "I have to check with my wife and see if she thinks I am ready to go home" The nurs
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replies, "How do you feel about going home today?" Which clarifying technique is the nurse using to enhance
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communication with the client?
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A. pacing mi
B. reflecting mi
C. paraphrasing mi
D. restating - correct answersB
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which of the following actions should the nurse take when using the communication technique of active listening (select
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that apply)
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A. open posturemi mi
B. write down what client says to avoid forgetting details
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C. establish and maintain eye contact
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D. nod in agreement with the client throughout conversation
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E. respond positively when giving feedback - correct answersA
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C
E
a nurse if caring for a client who is concerned about his impending discharge to home with a new colostomy because he
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an avid swimmer. which of the following statements should the nurse use (select all that apply)
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A. you will do great. you just have to get used to it.
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B. what are you worried about going home
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C. your daily routines will be different when you go home
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D. tell me about your support system youll have after you leave the hospital
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E. let me tell you about a friend of mine with a colostomy who also enjoys swimming - correct answersC
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D
E
which of the following strategies should a nurse use to establish a helping relationship with a client
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A. make sure the communication is equally reciprocal between the nurse and client
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B. encourage client to communicate his thoughts and feelings
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C. give nurse-client communication no time limits
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D. allow communication to occur spontaneously throughout nurse-client relationship - correct answersB
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a nurse is caring for a school-age child who is sitting in a chair. to facilitate effective communication, which of the followin
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actions should the nurse take
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A. touch childs arm
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B. sit at eye level
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C. stand facing child
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,D. stand with relaxed posture - correct answersB
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A charge nurse is conducting a class on therapeutic communication to a group of newly licensed nurses. Which of the
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following responses by the newly licensed nurse requires additional teaching regarding nonverbal communication?
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A. Personal space mi mi
B. Posture mi
C. Eye contact mi mi
D. Intonation - correct answersD
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A nurse is communicating with a client on the acute mental health facility. The client states, "I can't sleep. I stay up all nigh
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The nurse responds, "You are having difficulty sleeping?" Which of the following therapeutic communication technique
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is the nurse demonstrating?
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A. Offering general leads mi mi mi
B. Summarizing mi
C. Focusing mi
D. Restating - correct answersD
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A nurse is communicating with a newly admitted client. Which of the following is a barrier to therapeutic communication?
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A. Offering advice mi mi
B. Reflecting meaning mi mi
C. Listening attentively mi mi
D. Giving information - correct answersA
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A nurse is conducting therapy with several clients and their families. Effective communication with clients and families is
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based on:
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A. discussing in-depth topics with which the client feels comfortable.
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B. using silence to avoid unpleasant or difficult topics.
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C. attending to verbal and nonverbal behaviors.
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D. requiring the client and family to ask for feedback. - correct answersC
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When a family asks a nurse for reassurance about a client's condition, which of the following is an appropriate response
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A. "I think your son is getting better. What have you noticed?"
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B. "I'm sure everything will be okay. It just takes time to heal."
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C. "I'm not sure what's wrong. Have you asked the doctor about your concerns?"
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D. "I understand you're concerned. Let's discuss what concerns you specifically." - correct answersD
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A nurse is caring for a 20-year-old client who is sexually active and has come to the college health clinic for a first-time
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checkup. Which of the following interventions should the nurse perform first to determine the client's need for health
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promotion and disease prevention?
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a. Measure vital signs.
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b. Encourage HIV screening.
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c. Determine risk factors.
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d. Instruct the client to use condoms. - correct answersC
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