MNO2607
Assignment 2 Semester 1 2025
Unique Number:
Due Date: 17 April 2025
QUESTION 1
1.1. Ten principles That Guide an Organisation Through the Change Management
Process
Introduction
Change management is essential for organisations to remain competitive and adaptive in a
rapidly evolving environment. At First National Bank (FNB), a robust change management
process is critical to ensure that new strategies, technologies, and market demands are
successfully implemented. The following ten principles guide FNB through change,
ensuring that every level of the organisation is engaged and the transition is both
sustainable and effective. First National Bank (FNB) as the organisation of choice.
1. Active Leadership
Change must start at the top. At FNB, senior executives set the tone by leading digital
transformation initiatives such as the introduction of the eWallet Pro and app-based
banking services. Leadership actively engages with employees through town halls and
DISCLAIMER & TERMS OF USE
Educational Aid: These study notes are intended to be used as educational resources and should not be seen as a
replacement for individual research, critical analysis, or professional consultation. Students are encouraged to perform
their own research and seek advice from their instructors or academic advisors for specific assignment guidelines.
Personal Responsibility: While every effort has been made to ensure the accuracy and reliability of the information in
these study notes, the seller does not guarantee the completeness or correctness of all content. The buyer is
responsible for verifying the accuracy of the information and exercising their own judgment when applying it to their
assignments.
Academic Integrity: It is essential for students to maintain academic integrity and follow their institution's policies
regarding plagiarism, citation, and referencing. These study notes should be used as learning tools and sources of
inspiration. Any direct reproduction of the content without proper citation and acknowledgment may be considered
academic misconduct.
Limited Liability: The seller shall not be liable for any direct or indirect damages, losses, or consequences arising from
the use of these notes. This includes, but is not limited to, poor academic performance, penalties, or any other negative
consequences resulting from the application or misuse of the information provided.
Assignment 2 Semester 1 2025
Unique Number:
Due Date: 17 April 2025
QUESTION 1
1.1. Ten principles That Guide an Organisation Through the Change Management
Process
Introduction
Change management is essential for organisations to remain competitive and adaptive in a
rapidly evolving environment. At First National Bank (FNB), a robust change management
process is critical to ensure that new strategies, technologies, and market demands are
successfully implemented. The following ten principles guide FNB through change,
ensuring that every level of the organisation is engaged and the transition is both
sustainable and effective. First National Bank (FNB) as the organisation of choice.
1. Active Leadership
Change must start at the top. At FNB, senior executives set the tone by leading digital
transformation initiatives such as the introduction of the eWallet Pro and app-based
banking services. Leadership actively engages with employees through town halls and
DISCLAIMER & TERMS OF USE
Educational Aid: These study notes are intended to be used as educational resources and should not be seen as a
replacement for individual research, critical analysis, or professional consultation. Students are encouraged to perform
their own research and seek advice from their instructors or academic advisors for specific assignment guidelines.
Personal Responsibility: While every effort has been made to ensure the accuracy and reliability of the information in
these study notes, the seller does not guarantee the completeness or correctness of all content. The buyer is
responsible for verifying the accuracy of the information and exercising their own judgment when applying it to their
assignments.
Academic Integrity: It is essential for students to maintain academic integrity and follow their institution's policies
regarding plagiarism, citation, and referencing. These study notes should be used as learning tools and sources of
inspiration. Any direct reproduction of the content without proper citation and acknowledgment may be considered
academic misconduct.
Limited Liability: The seller shall not be liable for any direct or indirect damages, losses, or consequences arising from
the use of these notes. This includes, but is not limited to, poor academic performance, penalties, or any other negative
consequences resulting from the application or misuse of the information provided.
