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Exam (elaborations)

IHOP service excellence Exam Questions and Answers 100% Pass

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IHOP service excellence Exam Questions and Answers 100% Pass Greets and coordinates seating of the guests - 1. What is the role of the greeter? guide the customers, seats the guest, and communicate the seats of the guest - 2. What is the role of the Scout? the Server acts as a Food Runner, Manicures tables and serves as Service Neighbor to the other Server(s) in their Zone. - 3. What is the role of the Server? Ensures guest orders are prepared and plated correctly, garnishes and prepares plates for efficient delivery by seat, calls for Food Runners, - 4. What is the role of the Expeditor? Responds to the Expeditor's call for a Food Runner immediately, delivers food to the guest quickly - 5. What is the role of the Food Runner? assists with table Manicuring. - 6. What is the role of the Service Assistance? Trains, assists, and supports fellow restaurant Team Members - 7. What is the role of the Task Force Leader? Host Area, Dining Area, Expeditor Area - 9. Wh

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Uploaded on
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  • ihop service excellence exam questions and answers

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IHOP service excellence Exam
Questions and Answers 100% Pass


Greets and coordinates seating of the guests - ✔✔1. What is the role of the greeter?

guide the customers, seats the guest, and communicate the seats of the guest - ✔✔2.
What is the role of the Scout?

the Server acts as a Food Runner, Manicures

tables and serves as Service Neighbor to the other Server(s) in their Zone. - ✔✔3. What
is the role of the Server?

Ensures guest orders are prepared and plated correctly, garnishes and prepares plates
for efficient delivery

by seat, calls for Food Runners, - ✔✔4. What is the role of the Expeditor?

Responds to the Expeditor's call for a Food Runner immediately, delivers food to the
guest quickly - ✔✔5. What is the role of the Food Runner?

assists with table Manicuring. - ✔✔6. What is the role of the Service Assistance?

Trains, assists, and supports fellow restaurant Team Members - ✔✔7. What is the role of
the Task Force Leader?

Host Area, Dining Area, Expeditor Area - ✔✔9. What are the three main areas the Task
Force Leader is responsible for?



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