Correct Answers.
Callbacks - Answer A request from an owner that a contractor return to the job site to correct
or redo some item of work.
Field observation report - Answer A report used to track questionable quality and safety
performance on the job site. Employees, subcontractors, and visiting vendors are encouraged to
report an work item suspected of being installed incorrectly or failure to meet a quality or safety
standard. Each of these observations is logged by the quality engineer or person in charge of
the task, and each item in question is verified or corrected as needed.
Material safety data sheet (MSDS) - Answer An info sheet documenting pertinent chemical
info on various products used in construction.
Occupational Safety and Health Administration (OSHA) - Answer The federal agency
responsible for establishing safety standards for construction all all other industries in the
United States. The agency also has the authority to enforce those standards through rigorous
inspections at the job site and to issue citations to and access fines against any contractor or
subcontractor for violating these standards.
Preparatory inspection - Answer Inspections, sometimes called pre-inspections, that are
designed to check progress and make sure that everything is ready for the next stage of
construction.
Quality assurance - Answer A quality management approach that addresses quality at the
process levels and deals with policies and procedures associated with hiring, training, safety,
subcontracting, and procurement.
Quality control - Answer A quality management approach that addresses quality at the project
level and deals with conformance to the plans and specs through submittals, mock-ups, shop
drawings, inspections, and testing.
Rework - Answer A term used to describe defective construction work that must be redone or
corrected.