XACTIMATE EXAM SCRIPT 2025/2026 QUESTIONS WITH
ANSWERS GRADED A+
✔✔To see a complete history of what jobs a piece of equipment was used on, click the
______________ button. - ✔✔Show Usage
✔✔When saving information in Restoration Manager, green pop-ups indicate a problem
with the save. - ✔✔FALSE
✔✔The purpose of moisture readings is to: - ✔✔Determine when a structure has been
returned to a normal dry condition.
✔✔Restoration Manager - ✔✔A comprehensive set of cloud based software tools for
the restoration industry. This tools help you track and manage jobs, control schedules,
monitor costs, manage work orders, track equipments, etc...
✔✔Direct Supplier - ✔✔It's a product that we've created with our contractor customers
in mind. The goal with direct supplier is to make it much easier for you to go from an
Xactimate estimate to purchasing a materials for your job to send your project from
Xactimate to direct supplier. Simply open up the project you're working on in Xactimate.
Make sure you're in the carrier or contractor profile and then from any screen you come
up to the upper left-hand side and you see this icon labeled. Send Xactware direct fire
request, click on it and your project is automatically being sent to direct fire. You
automatically been registered for the product supplier is a free product for all our
contractor customers to click on this link. You'll be sent to the direct supplier page and
you can log in with your Xactware ID and password.
✔✔There's basically three steps to the direct supplier workflow: - ✔✔1. Add a project
2. Shop for more materials or equipment
3. Finally order
✔✔First notice of Loss - ✔✔When a policy holder experiences a loss they contact the
insurance carrier.
✔✔Desk adjuster - ✔✔The desk adjuster at the provider takes down the insured
information and creates a new claim.
✔✔XactAnalysis - ✔✔A cloud based project creation, assignment management and
data analysis tool.
✔✔ClaimXperience - ✔✔An app to have an interaction between the policy holder and
the desk adjuster in which the policy holder can share videos or photos to collect
additional information about the loss.
, ClaimXperience can also help the policy holder get directly involved in the estimating by
allowing her to build an modify a personal property inventory or viewing upload
documents, all of which will sync to the claim estimate in Xactimate and save a lot of
time.
✔✔Xactimate - ✔✔The assignment first appear to the fild adjuster in Xactimate, he then
writes the estimate. The estimate contains two main parts: The structural Estimate for
the damaged interior and exterior of the company and the contents estimate for the
damaged personal possessions. Xactimate allows for quick, accurate estimates with
detailed drawings of the structure and updated local pricing.
When the estimates are complete, reports and other documents are created by
Xactimate.
✔✔XactContents - ✔✔An additional app to Xactimate, used to write the content
estimate. It runs completely integrated into the claim project. You can attach notes,
images and documents to facilitate clarity and accuracy in the estimate. It can be done
with video collaboration by the policy holder using ClaimXperience in the same way the
original desk adjuster did
✔✔Submit an estimate - ✔✔Now that the estimates have been written, they are to be
submitted, first the claim is sent back to XactAnalysis to the desk adjuster, he reviews
the claim (often revisions need to be made) the desk adjuster adds notes and sends the
claim back to the field adjuster who can make the changes and add more information if
necessary. Re-submitting a claim to XactAnalysis works the same way as the first
submission. This cycle is repeated until all parties are satisfied with the claim estimates.
✔✔Which person involved in the claim inspects the property on site and builds the claim
estimates? - ✔✔The Field Adjuster
✔✔Which Xactware program is best suited for collaboration with the policy holder,
including video chat and recording, remote photos, and sharing claim documents? -
✔✔ClaimXperience
✔✔Which person involved in the claim initially reports the loss to the carrier? - ✔✔The
Insured or Policy Holder
✔✔Which Xactware program is best suited for claim assignment creation, sending
assignments to specific individuals, and tracking overall assignment progress? -
✔✔XactAnalysis
✔✔Which person involved in the claim starts building the claim assignment and collects
required information? - ✔✔The Desk Adjuster
ANSWERS GRADED A+
✔✔To see a complete history of what jobs a piece of equipment was used on, click the
______________ button. - ✔✔Show Usage
✔✔When saving information in Restoration Manager, green pop-ups indicate a problem
with the save. - ✔✔FALSE
✔✔The purpose of moisture readings is to: - ✔✔Determine when a structure has been
returned to a normal dry condition.
✔✔Restoration Manager - ✔✔A comprehensive set of cloud based software tools for
the restoration industry. This tools help you track and manage jobs, control schedules,
monitor costs, manage work orders, track equipments, etc...
✔✔Direct Supplier - ✔✔It's a product that we've created with our contractor customers
in mind. The goal with direct supplier is to make it much easier for you to go from an
Xactimate estimate to purchasing a materials for your job to send your project from
Xactimate to direct supplier. Simply open up the project you're working on in Xactimate.
Make sure you're in the carrier or contractor profile and then from any screen you come
up to the upper left-hand side and you see this icon labeled. Send Xactware direct fire
request, click on it and your project is automatically being sent to direct fire. You
automatically been registered for the product supplier is a free product for all our
contractor customers to click on this link. You'll be sent to the direct supplier page and
you can log in with your Xactware ID and password.
✔✔There's basically three steps to the direct supplier workflow: - ✔✔1. Add a project
2. Shop for more materials or equipment
3. Finally order
✔✔First notice of Loss - ✔✔When a policy holder experiences a loss they contact the
insurance carrier.
✔✔Desk adjuster - ✔✔The desk adjuster at the provider takes down the insured
information and creates a new claim.
✔✔XactAnalysis - ✔✔A cloud based project creation, assignment management and
data analysis tool.
✔✔ClaimXperience - ✔✔An app to have an interaction between the policy holder and
the desk adjuster in which the policy holder can share videos or photos to collect
additional information about the loss.
, ClaimXperience can also help the policy holder get directly involved in the estimating by
allowing her to build an modify a personal property inventory or viewing upload
documents, all of which will sync to the claim estimate in Xactimate and save a lot of
time.
✔✔Xactimate - ✔✔The assignment first appear to the fild adjuster in Xactimate, he then
writes the estimate. The estimate contains two main parts: The structural Estimate for
the damaged interior and exterior of the company and the contents estimate for the
damaged personal possessions. Xactimate allows for quick, accurate estimates with
detailed drawings of the structure and updated local pricing.
When the estimates are complete, reports and other documents are created by
Xactimate.
✔✔XactContents - ✔✔An additional app to Xactimate, used to write the content
estimate. It runs completely integrated into the claim project. You can attach notes,
images and documents to facilitate clarity and accuracy in the estimate. It can be done
with video collaboration by the policy holder using ClaimXperience in the same way the
original desk adjuster did
✔✔Submit an estimate - ✔✔Now that the estimates have been written, they are to be
submitted, first the claim is sent back to XactAnalysis to the desk adjuster, he reviews
the claim (often revisions need to be made) the desk adjuster adds notes and sends the
claim back to the field adjuster who can make the changes and add more information if
necessary. Re-submitting a claim to XactAnalysis works the same way as the first
submission. This cycle is repeated until all parties are satisfied with the claim estimates.
✔✔Which person involved in the claim inspects the property on site and builds the claim
estimates? - ✔✔The Field Adjuster
✔✔Which Xactware program is best suited for collaboration with the policy holder,
including video chat and recording, remote photos, and sharing claim documents? -
✔✔ClaimXperience
✔✔Which person involved in the claim initially reports the loss to the carrier? - ✔✔The
Insured or Policy Holder
✔✔Which Xactware program is best suited for claim assignment creation, sending
assignments to specific individuals, and tracking overall assignment progress? -
✔✔XactAnalysis
✔✔Which person involved in the claim starts building the claim assignment and collects
required information? - ✔✔The Desk Adjuster
