MGMT 3000 GUHDE EXAM SCRIPT 2025/2026 QUESTIONS
WITH ANSWERS GRADED A+
✔✔strategic role of human resource management (2) - ✔✔1. HR drives organizational
performance
2. human capital cited as the top factor in competitive success
✔✔top 3 factors for maintaining competitive success - ✔✔1. human capital - 71%
2. customer relationships - 66%
3. product/service innovation - 52%
✔✔3 HRM-related strategic issues for managers - ✔✔1. hiring the right people to
become more competitive on a global basis
2. hiring the right people for improving quality, innovation, and customer service
3. knowing the right people to retain after mergers, acquisitions, or downsizing
✔✔human capital as a source of competitive advantage (3) - ✔✔1. human capital value
2. rareness
3. immutability
✔✔strategic human resource management goals - ✔✔1. attract - finding the right
people
2. maintain - maintain an effective workforce
3. motivate - manage talent
✔✔affirmative action - ✔✔requires employers to take positive steps to guarantee equal
employment opportunities for people within protected groups
✔✔equal employment opportunity commission (EEOC) - ✔✔created to assist orgs and
employees in the understanding and enforcement of employment law
✔✔employment law exists at what level of gov? - ✔✔federal, state, and local
✔✔what is the most significant law regarding EEO? - ✔✔title VII of the civil rights act of
1964
✔✔title VII of the civil rights act of 1964 - ✔✔forbids discrimination on the basis of sex,
race, color, religion, or national origin in all areas of the employment relationship
✔✔what does sex include? - ✔✔pregnancy, sexual identity, and sexual orientation
✔✔sexual harassment in the workforce is an important concern of everyone in the
workplace. any incidence of sexual harassment is a violation of the... - ✔✔title VII of the
civil rights act of 1964
, ✔✔family and medical leave act - ✔✔requires employers to provide up to 12 weeks of
unpaid leave for childbirth, adoptions, or family emergencies
✔✔equal pay act - ✔✔prohibits gender-based differences in pay for substantially equal
work
✔✔patient protection and affordable care act - ✔✔firms with 50+ employees must give
their employees healthcare or get a fee; prevents insurers from denying coverage
based on preexisting; aka obamacare
✔✔social contract b/t employer & employee 50 years ago - ✔✔-trend was that
employees stayed in the same job in the same company for their entire career
-companies rewarded employees' loyalty by offering job stability, a decent wage, and
benefits
✔✔social contract b/t employer & employee today - ✔✔-more mobile, less loyal, and
more diverse
-in part shaped by the gig/1099 economy (ex. uber driver)
✔✔blind hiring - ✔✔managers focus on an applicant's job skills and performance rather
than educational credentials, appearance, or prior experience
✔✔what can be used to reduce bias in hiring deicisons? - ✔✔AI
✔✔4 common HR tasks ChatGPT can do - ✔✔1. generate relevant interview questions
2. provide real-time support to new hires by answering questions about company
policies, procedures, benefits
3. send announcements and reminders to employees
4. develop employee surveys
✔✔nearly ______ use AI to support HR-related activities; ______ of these companies
use AI for recruiting and hiring purposes - ✔✔1 in 4; 80%
✔✔why did amazon eliminate their AI recruiting tool? - ✔✔it discriminated against
women; learned bias from different sources
✔✔employer brand - ✔✔promoting an org as a highly desirable place to work
✔✔matching model - ✔✔match b/t what the org has to offer and the needs of the
individual
✔✔in the matching model, jobs are characterized by their... - ✔✔requirements and
rewards
WITH ANSWERS GRADED A+
✔✔strategic role of human resource management (2) - ✔✔1. HR drives organizational
performance
2. human capital cited as the top factor in competitive success
✔✔top 3 factors for maintaining competitive success - ✔✔1. human capital - 71%
2. customer relationships - 66%
3. product/service innovation - 52%
✔✔3 HRM-related strategic issues for managers - ✔✔1. hiring the right people to
become more competitive on a global basis
2. hiring the right people for improving quality, innovation, and customer service
3. knowing the right people to retain after mergers, acquisitions, or downsizing
✔✔human capital as a source of competitive advantage (3) - ✔✔1. human capital value
2. rareness
3. immutability
✔✔strategic human resource management goals - ✔✔1. attract - finding the right
people
2. maintain - maintain an effective workforce
3. motivate - manage talent
✔✔affirmative action - ✔✔requires employers to take positive steps to guarantee equal
employment opportunities for people within protected groups
✔✔equal employment opportunity commission (EEOC) - ✔✔created to assist orgs and
employees in the understanding and enforcement of employment law
✔✔employment law exists at what level of gov? - ✔✔federal, state, and local
✔✔what is the most significant law regarding EEO? - ✔✔title VII of the civil rights act of
1964
✔✔title VII of the civil rights act of 1964 - ✔✔forbids discrimination on the basis of sex,
race, color, religion, or national origin in all areas of the employment relationship
✔✔what does sex include? - ✔✔pregnancy, sexual identity, and sexual orientation
✔✔sexual harassment in the workforce is an important concern of everyone in the
workplace. any incidence of sexual harassment is a violation of the... - ✔✔title VII of the
civil rights act of 1964
, ✔✔family and medical leave act - ✔✔requires employers to provide up to 12 weeks of
unpaid leave for childbirth, adoptions, or family emergencies
✔✔equal pay act - ✔✔prohibits gender-based differences in pay for substantially equal
work
✔✔patient protection and affordable care act - ✔✔firms with 50+ employees must give
their employees healthcare or get a fee; prevents insurers from denying coverage
based on preexisting; aka obamacare
✔✔social contract b/t employer & employee 50 years ago - ✔✔-trend was that
employees stayed in the same job in the same company for their entire career
-companies rewarded employees' loyalty by offering job stability, a decent wage, and
benefits
✔✔social contract b/t employer & employee today - ✔✔-more mobile, less loyal, and
more diverse
-in part shaped by the gig/1099 economy (ex. uber driver)
✔✔blind hiring - ✔✔managers focus on an applicant's job skills and performance rather
than educational credentials, appearance, or prior experience
✔✔what can be used to reduce bias in hiring deicisons? - ✔✔AI
✔✔4 common HR tasks ChatGPT can do - ✔✔1. generate relevant interview questions
2. provide real-time support to new hires by answering questions about company
policies, procedures, benefits
3. send announcements and reminders to employees
4. develop employee surveys
✔✔nearly ______ use AI to support HR-related activities; ______ of these companies
use AI for recruiting and hiring purposes - ✔✔1 in 4; 80%
✔✔why did amazon eliminate their AI recruiting tool? - ✔✔it discriminated against
women; learned bias from different sources
✔✔employer brand - ✔✔promoting an org as a highly desirable place to work
✔✔matching model - ✔✔match b/t what the org has to offer and the needs of the
individual
✔✔in the matching model, jobs are characterized by their... - ✔✔requirements and
rewards
