COMM 277 Interpersonal Communication
Complete Midterm Exam Review (Qns & Ans)
2025
1. Which communication model describes the process of sending
and receiving messages as simultaneous and dynamic?
- A. Linear Model
- B. Interactive Model
- C. Transactional Model
- D. Circular Model
ANS : C. Transactional Model
Rationale : The transactional model emphasizes that
communication is a continuous and reciprocal process where both
sender and receiver influence each other.
©2025
,2. Which element is most critical for establishing trust in
therapeutic communication?
- A. Assertiveness
- B. Empathy
- C. Advice-giving
- D. Formality
ANS : B. Empathy
Rationale : Empathy allows nurses to understand and validate
patients’ feelings, creating trust and a supportive relationship.
3. What is the primary purpose of active listening in healthcare
settings?
- A. To redirect the conversation
- B. To provide immediate solutions
- C. To build rapport and ensure understanding
- D. To record verbal responses accurately
ANS : C. To build rapport and ensure understanding
Rationale : Active listening involves fully concentrating on
what the patient says to understand their concerns and foster trust.
---
©2025
, Fill-in-the-Blank Questions
4. The ____ technique in communication involves summarizing
what the speaker has said to ensure clarity and understanding.
ANS : Paraphrasing
Rationale : Paraphrasing demonstrates attentiveness and
confirms that the listener understands the speaker accurately.
5. In interpersonal communication, nonverbal cues such as facial
expressions, gestures, and posture are referred to as ____.
ANS : Nonverbal communication
Rationale : Nonverbal communication conveys emotions and
attitudes, often complementing verbal messages.
6. ____ is a barrier to effective communication where the nurse
imposes personal beliefs or values during interactions with the
patient.
ANS : Judgmental communication
Rationale : Judgmental communication undermines patient-
centered care by dismissing or invalidating the patient’s
perspective.
---
©2025
Complete Midterm Exam Review (Qns & Ans)
2025
1. Which communication model describes the process of sending
and receiving messages as simultaneous and dynamic?
- A. Linear Model
- B. Interactive Model
- C. Transactional Model
- D. Circular Model
ANS : C. Transactional Model
Rationale : The transactional model emphasizes that
communication is a continuous and reciprocal process where both
sender and receiver influence each other.
©2025
,2. Which element is most critical for establishing trust in
therapeutic communication?
- A. Assertiveness
- B. Empathy
- C. Advice-giving
- D. Formality
ANS : B. Empathy
Rationale : Empathy allows nurses to understand and validate
patients’ feelings, creating trust and a supportive relationship.
3. What is the primary purpose of active listening in healthcare
settings?
- A. To redirect the conversation
- B. To provide immediate solutions
- C. To build rapport and ensure understanding
- D. To record verbal responses accurately
ANS : C. To build rapport and ensure understanding
Rationale : Active listening involves fully concentrating on
what the patient says to understand their concerns and foster trust.
---
©2025
, Fill-in-the-Blank Questions
4. The ____ technique in communication involves summarizing
what the speaker has said to ensure clarity and understanding.
ANS : Paraphrasing
Rationale : Paraphrasing demonstrates attentiveness and
confirms that the listener understands the speaker accurately.
5. In interpersonal communication, nonverbal cues such as facial
expressions, gestures, and posture are referred to as ____.
ANS : Nonverbal communication
Rationale : Nonverbal communication conveys emotions and
attitudes, often complementing verbal messages.
6. ____ is a barrier to effective communication where the nurse
imposes personal beliefs or values during interactions with the
patient.
ANS : Judgmental communication
Rationale : Judgmental communication undermines patient-
centered care by dismissing or invalidating the patient’s
perspective.
---
©2025
