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WGU - D174 Marketing Management Exam Study Questions with Correct Answers

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Triple Bottom Line (TBL) -Correct Answer People, planet, profit Primary activities in porter's value chain -Correct Answer inbound logistics, operations, outbound logistics, marketing and sales, service Support Activities in porter's Value Chain -Correct Answer firm infrastructure, human resource management, technology development, procurement What are the 7 steps in the marketing planning process? -Correct Answer 1. Align with business plan 2. Situation analysis (SWOT) 3. Market research 4. Goals & objectives 5. Strategies 6. Implementation plans 7. Contingency planning GE Business Screen -Correct Answer A method of evaluating businesses along two dimensions: (1) industry attractiveness and (2) competitive position; the more attractive the industry and the more competitive the position, the more an organization should invest in a business Name all 5 of Porter's Five Forces -Correct Answer 1. Threat of Entry 2. Threat of Substitute 3. Supplier power 4. Buyer power 5. Competitive Rivalry Threat of Entry -Correct Answer one of porter's five forces that describes the risk that potential competitors will enter an industry Threat of Substitutes -Correct Answer one of porter's five forces that describes the idea that products or services available from outside the given industry will come close to meeting the needs of current customers supplier power -Correct Answer one of porter's five forces that describes the suppliers' ability to influence the prices they charge for supplies buyer power -Correct Answer one of porter's five forces that describes the ability of buyers to affect the price they must pay for an item competitive rivalry -Correct Answer one of porter's five forces that describes the ongoing set of competitive actions and competitive responses that occur among firms as they maneuver for an advantageous market position Ansoff Matrix -Correct Answer Analytical tool that helps managers to devise their product and market growth strategies Marketing penetration -Correct Answer a strategy in the ANSOFF matrix that emphasizes increasing sales of existing products to existing markets Marketing development -Correct Answer a strategy in the ANSOFF matrix that emphasizes introducing existing products to new markets Product development -Correct Answer a strategy in the ANSOFF matrix that emphasizes selling new products in existing markets diversification -Correct Answer a strategy in the ANSOFF matrix that emphasizes both new products and new markets Global Experience Learning Curve -Correct Answer An understanding of marketing beyond home markets develops over time as a company gets more international business experience. No Foreign Marketing -Correct Answer a stage in the global experience learning curve describing a marketing approach focused solely on domestic or local markets, no effort to expand into foreign markets foreign marketing -Correct Answer a stage in the global experience learning curve that involves a formal international strategy by expanding into foreign markets where they already have established customers international marketing -Correct Answer a stage in the global experience learning curve that involves manufacturing products outside of domestic market global marketing -Correct Answer a stage in the global experience learning curve that involves viewing all global markets as one market with many different segments Exporting -Correct Answer the most common global entry strategy that involves producing goods in one country and selling them in another Franchising -Correct Answer a global entry strategy that involves a contractual agreement between a franchisor and a franchisee that allows the franchisee to operate a business using a name and format developed and supported by the franchisor.

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D174 WGU



WGU - D174 Marketing Management Exam Study
Questions with Correct Answers 2025-2026
Triple Bottom Line (TBL) -Correct Answer ✔People, planet, profit

Primary activities in porter's value chain -Correct Answer ✔inbound logistics,
operations, outbound logistics, marketing and sales, service

Support Activities in porter's Value Chain -Correct Answer ✔firm infrastructure, human
resource management, technology development, procurement

What are the 7 steps in the marketing planning process? -Correct Answer ✔1. Align with
business plan
2. Situation analysis (SWOT)
3. Market research
4. Goals & objectives
5. Strategies
6. Implementation plans
7. Contingency planning

GE Business Screen -Correct Answer ✔A method of evaluating businesses along two
dimensions: (1) industry attractiveness and (2) competitive position; the more attractive
the industry and the more competitive the position, the more an organization should
invest in a business

Name all 5 of Porter's Five Forces -Correct Answer ✔1. Threat of Entry
2. Threat of Substitute
3. Supplier power
4. Buyer power
5. Competitive Rivalry

Threat of Entry -Correct Answer ✔one of porter's five forces that describes the risk that
potential competitors will enter an industry

Threat of Substitutes -Correct Answer ✔one of porter's five forces that describes the
idea that products or services available from outside the given industry will come close
to meeting the needs of current customers

supplier power -Correct Answer ✔one of porter's five forces that describes the suppliers'
ability to influence the prices they charge for supplies

buyer power -Correct Answer ✔one of porter's five forces that describes the ability of
buyers to affect the price they must pay for an item


D174 WGU

, D174 WGU



competitive rivalry -Correct Answer ✔one of porter's five forces that describes the
ongoing set of competitive actions and competitive responses that occur among firms
as they maneuver for an advantageous market position

Ansoff Matrix -Correct Answer ✔Analytical tool that helps managers to devise their
product and market growth strategies

Marketing penetration -Correct Answer ✔a strategy in the ANSOFF matrix that
emphasizes increasing sales of existing products to existing markets

Marketing development -Correct Answer ✔a strategy in the ANSOFF matrix that
emphasizes introducing existing products to new markets

Product development -Correct Answer ✔a strategy in the ANSOFF matrix that
emphasizes selling new products in existing markets

diversification -Correct Answer ✔a strategy in the ANSOFF matrix that emphasizes both
new products and new markets

Global Experience Learning Curve -Correct Answer ✔An understanding of marketing
beyond home markets develops over time as a company gets more international
business experience.

No Foreign Marketing -Correct Answer ✔a stage in the global experience learning curve
describing a marketing approach focused solely on domestic or local markets, no effort
to expand into foreign markets

foreign marketing -Correct Answer ✔a stage in the global experience learning curve that
involves a formal international strategy by expanding into foreign markets where they
already have established customers

international marketing -Correct Answer ✔a stage in the global experience learning
curve that involves manufacturing products outside of domestic market

global marketing -Correct Answer ✔a stage in the global experience learning curve that
involves viewing all global markets as one market with many different segments

Exporting -Correct Answer ✔the most common global entry strategy that involves
producing goods in one country and selling them in another

Franchising -Correct Answer ✔a global entry strategy that involves a contractual
agreement between a franchisor and a franchisee that allows the franchisee to operate
a business using a name and format developed and supported by the franchisor.



D174 WGU

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