TEST BANK FOR MANAGEMENT 7TH EDITION BY C. WILLIAMS, All Chapters, Complete guide A+

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,Chapter 1: Management


TRUE/FALSE

1. While good management is basic to starting and growing a business, once some measure of
success has been achieved, good management becomes less important.

ANS: F
Good management is basic to starting a business, growing a business, and maintaining a business once it
has achieved some measure of success.

PTS: 1 DIF: Easy REF: 6 TOP: AACSB Analytic
KEY: Creation of Value

2. Managers are responsible for doing the basic work in the company.




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ANS: F
The manager’s job is not to do the basic work in the company, but to help others do their work.




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PTS: 1 DIF: Easy REF: 7 TOP: AACSB Reflective Thinking
KEY: Creation of Value




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3. Companies that plan have larger profits and faster growth than companies that don’t.



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ANS: T PTS: 1 DIF: Easy REF: 9




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TOP: AACSB Reflective Thinking KEY: Creation of Value




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4. The classical functions of management are (1) making things happen, (2) meeting the
competition, (3) organizing people, projects, and processes, and (4) leading.




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ANS: F




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The classical functions of management are planning, organizing, leading, and controlling.

PTS: 1 DIF: Moderate REF: 8 TOP: AACSB Reflective Thinking
KEY: Leadership Principles | HRM | Strategy | Creation of Value

5. According to What Really Works, Meta-Analysis, meta-analysis is a research tool that combines
the results of a number of research studies.

ANS: T PTS: 1 DIF: Easy REF: 10-11
TOP: AACSB Reflective Thinking KEY: Creation of Value

6. According to the What Really Works box, meta-analysis is useful for management theorists and
researchers, but it has little value for the practicing manager.

ANS: F
Meta-analysis is also useful for practicing managers, because it shows what works and the conditions
under which management techniques may work better or worse in the “real world.”

,PTS: 1 DIF: Moderate REF: 10-11 TOP: AACSB Reflective Thinking
KEY: Creation of Value

7. Top managers are responsible for creating a context for change in the organization.

ANS: T PTS: 1 DIF: Moderate REF: 13-14
TOP: AACSB Reflective Thinking KEY: Creation of Value

8. Top managers are the managers responsible for facilitating team activities toward goal
accomplishment.

ANS: F
Top managers are executives responsible for the overall direction of the organization; team leaders are the
managers responsible for facilitating team activities toward goal accomplishment.

PTS: 1 DIF: Moderate REF: 13-14 (Exhibit 1.2)
TOP: AACSB Reflective Thinking KEY: Group Dynamics




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9. As the health-care team leader for Commerce Bank, Emmett Conlon is responsible for facilitating
his team’s performance and should not be involved with any employees outside of his team.




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ANS: F




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Team leaders are responsible not only for facilitating team performance, but also for acting as liaisons
between their teams and other company teams.




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PTS: 1 DIF: Moderate REF: 16-17 TOP: AACSB Analytic




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KEY: Group Dynamics | Leadership Principles

10. Typical titles used for top managers are general manager, plant manager, regional manager, and




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divisional manager.




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ANS: F
These are typical titles for middle managers, not top managers. See Exhibit 1.2.




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PTS: 1 DIF: Moderate REF: 13-14 (Exhibit 1.2)
TOP: AACSB Reflective Thinking KEY: Creation of Value | HRM

11. First-line managers are responsible for setting objectives consistent with organizational goals and
planning and implementing subunit strategies for achieving these objectives.

ANS: F
This is the responsibility of middle managers. See Exhibit 1.2.

PTS: 1 DIF: Moderate REF: 15 TOP: AACSB Reflective Thinking
KEY: Strategy

12. Bandai, the third-largest toy maker in the world, has embarked on a series of acquisitions in an
effort to become the leading toy maker in the world. The decision to adopt this goal was most likely
made by its top management.

, ANS: T
See Exhibit 1.2.

PTS: 1 DIF: Easy REF: 13-14 (Exhibit 1.2)
TOP: AACSB Analytic KEY: Leadership Principles | Strategy

13. Middle managers are typically responsible for coordinating and linking groups, departments, and
divisions within a company.

ANS: T
See Exhibit 1.2.

PTS: 1 DIF: Difficult REF: 15 (Exhibit 1.2)
TOP: AACSB Reflective Thinking KEY: Strategy | Group Dynamics

14. First-line managers are the only managers who do not supervise other managers.

ANS: T




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See Exhibit 1.2.

PTS: 1 DIF: Easy REF: 15-16 (Exhibit 1.2)




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TOP: AACSB Reflective Thinking KEY: HRM




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15. Middle managers engage in plans and actions that typically produce results within two weeks.




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ANS: F
First-line managers engage in such plans and actions. Middle managers plan 6 to 18 months out.




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PTS: 1 DIF: Moderate REF: 15 TOP: AACSB Reflective Thinking
KEY: Creation of Value | Operations Management




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16. The Procter & Gamble manager who oversaw the manufacturing changes that were needed to




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make smaller, more environmentally safe cartons of Tide detergent had to be strong in both human and
technical skills.




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ANS: T PTS: 1 DIF: Moderate REF: 23 (Exhibit 1.4)
TOP: AACSB Analytic KEY: Leadership Principles | HRM

17. The job of team leader would NOT be considered a management position.

ANS: F
The job of team leader is indeed one of the four kinds of management jobs, which are top managers,
middle managers, first-line managers, and team leaders.

PTS: 1 DIF: Easy REF: 16-17 TOP: AACSB Reflective Thinking
KEY: HRM

18. Team leaders direct the work of individuals within the team structure.

ANS: F
Instead of directing individuals’ work, team leaders facilitate team activities toward goal accomplishment.