guaranteed pass
1. Organizational Successes & Failures: Applying OB knowledge allows for success in
organizations. Engaged employees with clear goals make businesses more effective and
improve performance.
2. OB Basic Components: The study of human behavior in organizational settings, the
interface between human behavior and the organization, and the organization itself.
3. First Goal in Solving Org Problem: Learn as much as possible about the workforce as
individuals—their expectations, goals, and personal objectives.
4. OB: The study of human behavior in organizational settings, the interface between
human behavior and the organization, and the organization itself.
5. Planning: The process of determining an organization's desired future position and the
best means of getting there.
6. Management: The process of dealing with or controlling things or people.
7. 4 Basic Managerial Functions: Planning, Organizing, Leading, Controlling.
8. Leadership: The action of leading a group of people or an organization.
9. Interpersonal Skills: Skills used to communicate with, understand, and motivate
individuals and groups.
10. Problem-Solving Skills: The ability to define a problem, determine its cause, find
solutions, and implement them.