CHIA Certification Exam All
Questions Verified
Complete Solutions New
Update
Hotel Metrics (KPI's) - Answer- ✔✔Occupancy, ADR, RevPAR
Occupancy - Answer- ✔✔rooms sold (demand)/rooms available (supply)
ADR - Answer- ✔✔revenue/rooms sold (demand)
RevPAR - Answer- ✔✔revenue/rooms available (supply)
comp set - Answer- ✔✔group of similar properties that you average and use as a
benchmark
index number - Answer- ✔✔property / comp set * 100
how to read an index number - Answer- ✔✔101 = better (property), 100 = same, 99 =
worse
parent company - Answer- ✔✔group of multiple chains
asset management company - Answer- ✔✔Represents the owner in the operation of a
hotel
management company - Answer- ✔✔An organization that operates a hotel for a fee.
Sometimes called a "contract company"
3 different operation types - Answer- ✔✔Corporate/chain managed, Franchise,
Independent
soft brands - Answer- ✔✔affiliation with companies but still unique
geographic categories - Answer- ✔✔World, Continent, Sub-Continent, Country
Questions Verified
Complete Solutions New
Update
Hotel Metrics (KPI's) - Answer- ✔✔Occupancy, ADR, RevPAR
Occupancy - Answer- ✔✔rooms sold (demand)/rooms available (supply)
ADR - Answer- ✔✔revenue/rooms sold (demand)
RevPAR - Answer- ✔✔revenue/rooms available (supply)
comp set - Answer- ✔✔group of similar properties that you average and use as a
benchmark
index number - Answer- ✔✔property / comp set * 100
how to read an index number - Answer- ✔✔101 = better (property), 100 = same, 99 =
worse
parent company - Answer- ✔✔group of multiple chains
asset management company - Answer- ✔✔Represents the owner in the operation of a
hotel
management company - Answer- ✔✔An organization that operates a hotel for a fee.
Sometimes called a "contract company"
3 different operation types - Answer- ✔✔Corporate/chain managed, Franchise,
Independent
soft brands - Answer- ✔✔affiliation with companies but still unique
geographic categories - Answer- ✔✔World, Continent, Sub-Continent, Country
