RSET Questions and Answers Verified by
Experts
Close pending guidelines Only close pend a ticket when waiting for a PO or waiting on
extension from insurance company
RFS: Rental Financial System Use to see ARs
Cashbox
Writeoff/adj closed tickets
Email Invoices
Texas Reimbursement Fee $1.70/day to help clever license and registration vehicles. Stop
billing when money is recovered
Founding Values: POCOWWGO 1. Personal honesty and integrity are the foundation of
our success
,2. Our brand is the most valuable thing we on
3. Customer service is our way of life
4. Our company is a fun and friendly environment where teamwork rules
5. We work hard and reward hard work
6. We strengthen our communities one neighborhood at a time
7. Great things happen when we listen to our customers and each other
8. Our doors are open
Ethics Committee General Manager: Dave Schimdt
Human Resources: Jeff Downing
, Group Controller: Michael Humphrey
Risk Manager: Jennings Goforth
Four Core Areas Customer Service
Employee Development
Growth
Profitability
Cycle of Service: 8 "Touch Points" Telephone
Pickup
Branch Arrival
Experts
Close pending guidelines Only close pend a ticket when waiting for a PO or waiting on
extension from insurance company
RFS: Rental Financial System Use to see ARs
Cashbox
Writeoff/adj closed tickets
Email Invoices
Texas Reimbursement Fee $1.70/day to help clever license and registration vehicles. Stop
billing when money is recovered
Founding Values: POCOWWGO 1. Personal honesty and integrity are the foundation of
our success
,2. Our brand is the most valuable thing we on
3. Customer service is our way of life
4. Our company is a fun and friendly environment where teamwork rules
5. We work hard and reward hard work
6. We strengthen our communities one neighborhood at a time
7. Great things happen when we listen to our customers and each other
8. Our doors are open
Ethics Committee General Manager: Dave Schimdt
Human Resources: Jeff Downing
, Group Controller: Michael Humphrey
Risk Manager: Jennings Goforth
Four Core Areas Customer Service
Employee Development
Growth
Profitability
Cycle of Service: 8 "Touch Points" Telephone
Pickup
Branch Arrival
