WGU C202 Final Quiz Ch 1-14 with
Complete Solutions
A company-wide competition has been announced to reward the store manager with the
highest dollar sales with a paid vacation to a luxury resort. This kind of pay-for-
performance plan will probably ____. - ANSWER-help retain store managers who feel
they have a chance to win the reward
A company's _______ can influence how the company interacts with its employees,
which then affects how it decides to manage the movement of people into, within, and
out of the company. - ANSWER-business strategy
A department manager's budget is being cut. She is trying to decide between not
awarding holiday bonuses to any of here 30 employees. Which ethical standard could
be applied in this situation? - ANSWER-utilitarian
A high-performing employee resigns after requesting a modest pay increase and being
told that raises are only considered annually, at performance appraisal time. This is an
example of ______. - ANSWER-dysfunctional turnover
A hiring manager wants to ask a question or 2 that will reveal the candidate's
motivation. Which is these would NOT be a good motivation question? -
ANSWER-"What is an example of a difficult problem you faced and solved?"
A job candidate was born in Houston, TX, speaks English and Spanish, and is 42 years
old. He was not hired for a position for which he qualiefied.. Which protected class is
most likely to be relevant if he fileese a disrcirmation claim? - ANSWER-age
A large commercial landscaping service in the SW requires all Hispanic applicants for
crew boss positions to have a U.S. high school diploma. Non-Hispanics are not required
to have a h.s. diploma. The stated business purpose of this requirement is to ensure
that all applicants speak and write English well enough to perform the job. Which type of
discrimination is this? - ANSWER-disparate treatment
a manager abruptly fired anyone who is not dressed in business casual attire pere
company policy. what has the manager done? - ANSWER-not broken the law
A manager believes that all Asians are high performers. Which kind of bias is this? -
ANSWER-stereotype
A poor performer quits his job when his boss implements a performance improvement
plan. This - ANSWER-functional turnover
, A supervisor has just received a report from HR identifying and describing the important
aspects of a newly created job as well as the characteristics a worker needs to succeed
in that job. What is another name for this? - ANSWER-job analysis
A woman was born in NYC, speaks 3 languages, and is 37 years old. If she thinks she
is being discriminated against based on a protected-class characteristic, which one
would it be? - ANSWER-gender
Accurately rating only those aspects of a person's work performance that are observed
is associated with _________. - ANSWER-task acquaintance
After gathering information, company managers learned that the sales team was
spending 80% of their time on bureaucratic tasks unrelated to sales. The decision was
made to reassign certain tasks to help the sales team refocus on key aspects of their
job. Which HRM aspect would be MOST relevant? - ANSWER-job analysis
Although the same qualifications exist for all employees applying for an elementary
school teacher position, Stephen thinks men might be experiencing this type of unfair
discrimination. - ANSWER-adverse impact
An employee complains to her boss that there a few career growth opportunities at her
company and when she finishes her graduate degree, she will have to go work
somewehre elsee. Which strategy should the company consider to retain employees? -
ANSWER-succession management
An employee who feels pressured and doesn't know if he can continue to do his job is
probably experiencing? - ANSWER-dysfunctional stress
An employer who decides to give every employee a two-week paid vacation each year
has created a ______. - ANSWER-policy
An employer who provides a greater 401 (k) match, financial planning seminars, and
long-term care insurance is trying to achieve which goal? - ANSWER-increasing
retirement security
Ari is developing a new compensation plan for his software company. It is important to
make sure that the compensation system's rewards are strongly tied to organizational
objectives because people tend to ____. - ANSWER-repeat what is measured and
rewarded
As managers review performance information, it's best to keep in mind that coworkers
tend to rate each other more honestly when ratings are used for which purpose? -
ANSWER-development
As the owner of a small clothing shop, Kim believes affirmative action requires her to
employ people from minoritized groups. 3 people apply for a clerk position, and Kim
Complete Solutions
A company-wide competition has been announced to reward the store manager with the
highest dollar sales with a paid vacation to a luxury resort. This kind of pay-for-
performance plan will probably ____. - ANSWER-help retain store managers who feel
they have a chance to win the reward
A company's _______ can influence how the company interacts with its employees,
which then affects how it decides to manage the movement of people into, within, and
out of the company. - ANSWER-business strategy
A department manager's budget is being cut. She is trying to decide between not
awarding holiday bonuses to any of here 30 employees. Which ethical standard could
be applied in this situation? - ANSWER-utilitarian
A high-performing employee resigns after requesting a modest pay increase and being
told that raises are only considered annually, at performance appraisal time. This is an
example of ______. - ANSWER-dysfunctional turnover
A hiring manager wants to ask a question or 2 that will reveal the candidate's
motivation. Which is these would NOT be a good motivation question? -
ANSWER-"What is an example of a difficult problem you faced and solved?"
A job candidate was born in Houston, TX, speaks English and Spanish, and is 42 years
old. He was not hired for a position for which he qualiefied.. Which protected class is
most likely to be relevant if he fileese a disrcirmation claim? - ANSWER-age
A large commercial landscaping service in the SW requires all Hispanic applicants for
crew boss positions to have a U.S. high school diploma. Non-Hispanics are not required
to have a h.s. diploma. The stated business purpose of this requirement is to ensure
that all applicants speak and write English well enough to perform the job. Which type of
discrimination is this? - ANSWER-disparate treatment
a manager abruptly fired anyone who is not dressed in business casual attire pere
company policy. what has the manager done? - ANSWER-not broken the law
A manager believes that all Asians are high performers. Which kind of bias is this? -
ANSWER-stereotype
A poor performer quits his job when his boss implements a performance improvement
plan. This - ANSWER-functional turnover
, A supervisor has just received a report from HR identifying and describing the important
aspects of a newly created job as well as the characteristics a worker needs to succeed
in that job. What is another name for this? - ANSWER-job analysis
A woman was born in NYC, speaks 3 languages, and is 37 years old. If she thinks she
is being discriminated against based on a protected-class characteristic, which one
would it be? - ANSWER-gender
Accurately rating only those aspects of a person's work performance that are observed
is associated with _________. - ANSWER-task acquaintance
After gathering information, company managers learned that the sales team was
spending 80% of their time on bureaucratic tasks unrelated to sales. The decision was
made to reassign certain tasks to help the sales team refocus on key aspects of their
job. Which HRM aspect would be MOST relevant? - ANSWER-job analysis
Although the same qualifications exist for all employees applying for an elementary
school teacher position, Stephen thinks men might be experiencing this type of unfair
discrimination. - ANSWER-adverse impact
An employee complains to her boss that there a few career growth opportunities at her
company and when she finishes her graduate degree, she will have to go work
somewehre elsee. Which strategy should the company consider to retain employees? -
ANSWER-succession management
An employee who feels pressured and doesn't know if he can continue to do his job is
probably experiencing? - ANSWER-dysfunctional stress
An employer who decides to give every employee a two-week paid vacation each year
has created a ______. - ANSWER-policy
An employer who provides a greater 401 (k) match, financial planning seminars, and
long-term care insurance is trying to achieve which goal? - ANSWER-increasing
retirement security
Ari is developing a new compensation plan for his software company. It is important to
make sure that the compensation system's rewards are strongly tied to organizational
objectives because people tend to ____. - ANSWER-repeat what is measured and
rewarded
As managers review performance information, it's best to keep in mind that coworkers
tend to rate each other more honestly when ratings are used for which purpose? -
ANSWER-development
As the owner of a small clothing shop, Kim believes affirmative action requires her to
employ people from minoritized groups. 3 people apply for a clerk position, and Kim