EXAM QUESTIONS AND ANSWERS
100% PASS
Define communication - ✔✔A process by which info is exchanged between individuals
through a common system of symbols, signs, or behavior.
Define: One-way Communication - ✔✔The communication pattern that involves speed,
orderliness, and compliance
Define two-way communication - ✔✔The communication pattern that involves
accepting risk and sharing power and authority
What are the ways to overcome communication barriers? - ✔✔- Developing an
atmosphere of mutual trust
- Continual use of face to face communication
- Use of direct and simple language
Interpersonal communication - ✔✔- Requires two or more people
- Verbal and Non-verbal
- Compatible vs incompatible goals
What are the barriers to becoming an effective manager of time? - ✔✔- Worries about
decreasing you naturalness
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