2025/2026 LATEST UPDATE
The leader who is able to respond to ever-increasing levels of environmental uncertainty
through the utilization of more than one style of leadership will be most likely to increase
motivation, satisfaction, and productivity of employees. True
Transformational leaders, often referred to as change agents, influence members through a
variety of mechanisms, including but not limited to intellectual, emotional, and behavioral
processes of the followers. True
Symbolic leaders interpret and reinterpret experiences, developing the capacity to impart
purpose and meaning. True
What are the Big Five Personality Traits openness, conscientiousness, extraversion,
agreeableness, emotional stability
According to Bennis and Nanus (1985), leaders are people who do things right and managers
are people who do the right things. False
Transactional and transformational leader approaches are clearly oppositional. False
Characteristics of transformational leadership include which of the following? Intellectual;
charisma; inspiration; individualized consideration
The macro perspective of leadership provides a more detailed examination of the leader, the
external environment, and the situation. True
, Emotional intelligence (EI) has five distinct characteristics, including which of the following?
self-motivation; empathy or social awareness; self-awareness; self-management or
regulation;
All charismatic leaders exhibit which of the following characteristics? high levels of self
confidence; trust in subordinates; ideological visions
Organizational behavior analyzes the entire organization and is a macro perspective since the
organization is the unit being examined. False
A single entity owning and operating all of the segments providing health care including
preventative services, specialized and primary ambulatory care, acute care, subacute care, long-
term care, home health care, as well as a health plan is an example of which of the following?
Vertical Integration
Theory Y states that employees are unintelligent and lazy. False
_____________________ has evolved to meet the need for better technology and information
infrastructure that allows for information sharing, patient care management, and cost control?
Virtual Integration
The classical approach to management focused on the human relations aspect in the workplace.
False
Organizational Behavior (OB) is the study of individuals, groups, and organizations. False
Which of the following emphasizes systems, processes, procedures, and so forth for personnel
management and is usually housed in a functional unit within organizations? Human
Resources Management (HRM)